Ratings based on 1,711 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
89% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveller from d

Close to downtown Geelong

Posted 18-Jan-2016
Decent sized room that's about it rip off parking $18 another $20 dollars for wifi $5 for small bottle of water in mini bar, paper thin walls noisy neighbours all night, struggling to cool aircon. My kids used the pool I'm surprised we didn't get charged extra for the use. Hotels looking rundown compared to 5 star picture on Expedia site. Overall 2 and half out of 5.
Comment from Hotel Management
25-Jan-2016 by Emily Sales Manager, Hotel Management
Dear John We greatly appreciate constructive feedback, as it is with this we are able to better serve our guests and rest assured wherever possible I will address the concerns you noted. My sincere apologies you didn't have an enjoyable stay and I do hope we will have an opportunity to welcome you back in the future. Best wishes Emily Etheridge Sales Manager Mercure Geelong
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 31-Dec-2015
Stay only for a night. Rooms were of good size and very clean. Overall it was good.
Comment from Hotel Management
05-Jan-2016 by Emily Sales Manager, Hotel Management
Thanks Anonymous for the fantastic review! We hope you visit us again soon! Cheers Emily Etheridge Mercure Geelong
2 out of 5
by A verified traveller from Vic

Ok Hotel close to everything

Posted 18-Dec-2015
I have stayed here before and had a lovely room. This time the bed was like a rock and pillows were uncomfortable. Room ok. Breakfast is fairly basic probably get better from cafe. Don't think I will stay here again.
Comment from Hotel Management
22-Dec-2015 by Emily Sales Manager, Hotel Management
Dear Les Thank you for your return visit to the Mercure Geelong; we greatly appreciate constructive feedback, as it is with this we are able to better serve our guests and rest assured wherever possible I will address the concerns you noted. We hope you will allow us the opportunity in the future to show you a better experience. Best wishes Emily Etheridge Sales Manager Mercure Geelong
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 13-Nov-2015 on Wotif
For a 4 star hotel we were a bit disappointed, on the top floor where we stayed needs a lot of work. We reported that the ceiling was peeling and that partials were falling onto the furniture and floor. We were told that they had had water damage to rooms, well why put people into those rooms???
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 09-Nov-2015 on Hotels
Location is so nice in the point that it is less than 5-min walking distance from Melbourne aiport bus station. WiFi access is a charge in most of the hotels in Geelong, but we do not care about it due to public WiFi in Geelong.
4 out of 5
Recommended
for Personal Event
by Robert from Seaford

Cats and Crows supporters everywhere.

Posted 06-Nov-2015 on Hotels
A quick getaway on my own to see a bit of the Geelong nightlife.
Comment from Hotel Management
09-Jan-2016 by Emily Etheridge Sales, Hotel Management
Hi Robert Thanks for your recent visit to Mercure Geelong; we are so glad you had a great time visiting our town! Cheers Emily Etheridge Sales Manager
5 out of 5
Recommended
for Getaway With Friends
by Lisa

Posted 03-Nov-2015 on Hotels
Comment from Hotel Management
09-Jan-2016 by Emily Etheridge Sales, Hotel Management
Hi Lisa Thanks for the 5 star review! We hope to see you again soon! Cheers Emily Etheridge Sales Manager Mercure Geelong
4 out of 5
Recommended
for Everyone
by A verified traveller from NZ

Posted 03-Nov-2015
Pros: Onsite restaurant.
Cons: Don't charge extra for guests to park onsite.
Easy to find, close to town, lovely meals at restaurant. Big room with comfortable beds.
Comment from Hotel Management
09-Nov-2015 by Emily Sales Manager, Hotel Management
Hi Tania Thank you for choosing to stay at Mercure Geelong on your recent visit to Geelong and for taking the time to review our hotel; we are so pleased to hear you had a lovely meal in our restaurant. Cheers Emily Etheridge Sales Manager Mercure Geelong
2 out of 5
by A verified traveller from Ballarat

OK but staff could have been better

Posted 02-Nov-2015 on Wotif
Pros: Nice view. The shower was big.
Cons: Free wifi, free parking for guests, no unordered wake up calls!
Location: Having previously lived in Geelong, we were just attending a function for the evening. However we did have a nice breakfast down at the beach.
After booking on line, we arrived late 9pm and went into the car park, not realising they charge $18!! to park there. Also they charge for wifi (having just travelled Europe for a month and not having to pay for wifi ANYWHERE this was a bit of a shock. It was also more expensive than any hotel we paid for in Europe. Also we got a 6.30am wake up call we didn't order. (unappreciated after getting to bed at 2am.)
Comment from Hotel Management
10-Nov-2015 by Emily Sales Manager, Hotel Management
Dearest Michelle My sincere apologies that we failed to exceed your expectations on your recent stay at Mercure Geelong; please be rest assured I will personally address your concerns and we hope next time you visit you will have a fantastic stay! Best wishes Emily Etheridge Sales Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from vic

Posted 31-Oct-2015 on Wotif
Very comfortable, great location, friendly staff plenty of off street parking