There's no coffee , tea or sugar in the room. $154 a night I rather pay bit more yo stay somewhere else. Terrible
Comment from Hotel Management
05-Oct-2016 by emily, Hotel Management
Thank you for your recent visit to the Mercure Geelong and for taking the time to complete feedback on the hotel.
We strive to ensure all customers have an enjoyable visit and apologise that we fell short of the mark during your recent stay. We do provide tea, coffee, sugar etc. in all our rooms and it is disappointing to hear that these items were missing from your room, please be rest assured that this matter will be looked into. We greatly appreciate all feedback, both positive and constructive as this enables us to better serve our guests. Your comments will assist us in ensuring we are continually developing and improving our hotel services. Yours sincerely Emily Etheridge, Sales Manager, Mercure Geelong