Front of property

Reviews of Qubus Hotel Gdansk

4 out of 5
Qubus Hotel Gdansk
ul. Chmielna 47/52, Gdansk, Pomerania

Reviews

8.8

Excellent

Rating 10 - Excellent. 479 out of 1002 reviews" "
Rating 8 - Good. 448 out of 1002 reviews" "
Rating 6 - Okay. 67 out of 1002 reviews" "
Rating 4 - Poor. 6 out of 1002 reviews" "
Rating 2 - Terrible. 2 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Great stay, fantastic service from all the staff and the breakfast was lovely. There is a fresh water dispenser on each floor for guests and the room was quiet and was equipped. We would without doubt stay here again
Stayed 2 nights in Dec 2023

10/10 Excellent

Marek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, great stay
I stayed overnight at the Qubus hotel, needing to collect my son late at night from the airport. The hotel is lovely, conveniently placed to get to the airport and just a short 10 minute walk to the famous Długi Targ. Highly recommended hotel with warm and helpful staff. Thank you.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip with friends, hotel excellent, nice big rooms, clean, nice breakfast, free boat ride great location, friendly staff, no complaints would highly recommend
Stayed 3 nights in Nov 2023
Response from RW on 27 Nov 2023
Dear David,Many thanks for sharing your feedback, we are thrilled to hear that you enjoyed your stay with us! I am especially happy to hear the nice words about our staff and location. We are looking forward to seeing you again soon!Best regards, Rafał Willich General Manager

10/10 Excellent

Halina, Hamden

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast, real time saver. A boat ride on the canal, courtesy of the hotel, was very enjoyable.
Stayed 3 nights in Jun 2023
Response from Rafał Willich General Manager on 20 Jul 2023
Dear Halina, thank you for posting such a wonderful review of our Hotel! We are thrilled to hear that you enjoyed the breakfast and the complimentary Q-boat trip! We are looking forward to seeing you again soon!Best regards, Rafał Willich General Manager

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean,spacious room. nice breakfast. very close to old town centre. friendly staff
Response from Rafał Willich, General Manager on 9 Jan 2023
Dear Victor, thank you for giving us a perfect rating! We are more than happy that you enjoyed your stay in our hotel and we are glad to hear that you liked the breakfast and recognized our great location. I hope you will keep recommending our hotel to other travelers. Looking forward to seeing you again soon.Best regards, Rafał Willich General Manager

10/10 Excellent

David

Stayed 3 nights in Dec 2022
Response from Rafał Willich, General Manager on 22 Dec 2022
Dear David,thank you for giving us a perfect rating! Hope to see you again when travels bring you back to Gdansk! Best regards, Rafał Willich General Manager

6/10 Okay

Alexandra

Travelled with family
Liked: Staff & service
Hidden unexpected charges
The location of the hotel is good. The breakfast is very nice. Also, we liked the free boat trip that the hotel offers. We were disappointed with the unexpected extra charge. I have booked a room for 2 adults and 8 years old child. Paid for everything through hotels.com. On arrival, I was told that the child must sleep in the same bed with the adults. It is unacceptable standard in a 4 stars hotel. We were asked to pay an additional fee for a bed for the child. Also, there are cobwebs on the lamps and coffee and wine stains on the carpet. It's clear that the room has not been cleaned properly for a long time. Upon arrival I wrote to the management about the issues, but never received a reply. I honestly don't think that this is fair to pay for a 3 ppl room and to find out that you have to pay extra for the third bed.
Stayed 2 nights in Aug 2022

10/10 Excellent

Ann

Stayed 3 nights in Jul 2022
Response from Rafał Willich, General Manager on 25 Jul 2022
Dear Ann, thank you for the perfect rating. We hope to see you again soon! Best regards, Rafał Willich General Manager

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Air conditioned!!
Hotel rooms dated Air conditioning in public areas but Air conditioning is hardly working in room as fan speed at minimum hence room warm No bathroom fan Breakfast fine
Stayed 3 nights in Jun 2022
Response from Rafał Willich, General Manager on 1 Jul 2022
Dear Guest, thank you for taking the time to review your recent stay in our Hotel. I am sorry to hear that you were not satisfied with our service. At Qubus Hotel Gdansk we always value all the feedback we receive from our guests and I can assure all your suggestions will be taken into consideration. If you decide to give our hotel a second chance, always feel more than welcome. Best regards, Rafał Willich General Manager

8/10 Good

Amit

Stayed 2 nights in Apr 2022

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

4/10 Poor

Ela

Travelled with family
Liked: Cleanliness, property conditions & facilities
We booked a room for 2 adults and child- this is what says on my booking. The room was not prepared for 3 guests- we only had 1 double room. When I mentioned this to the staff they told me that they can add one more bed for extra cost. I told Them that I paid for 3 people but they said that was not right. We didn’t even had 3 towels in the room.
Stayed 2 nights in Nov 2021

8/10 Good

Patryk

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every good, great location
Room was clean and tidy
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
My husband and I have just returned from a fabulous few nights stay at Qubus Hotel. It is ideally placed to explore gdansk and we also took the local train to Gdynia and Sopot. The hotel is lovely and the staff are hard working and helpful. The room was clean and more than big enough for the two of us. The room and bathroom were cleaned daily to a high standard. We would definitely return to Qubus hotel and have no hesitation in recommending it.
Stayed 3 nights in Feb 2020
Response from Rafal Willich on 25 Feb 2020
Dear Guest, Thank you for giving us a perfect rating. We are more than happy that our hotel met with your expectations and we are glad to hear that you tasted in our abundant breakfast buffet and liked the work of our Housekeeping Staff that do their best to keep rooms clean and tidy. Your comment is very valuable to us and we hope to see you again when your travels bring you back to the area. With kind regards, Rafal Willich General Manager

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent stay
very polite and helpful staff very clean and i would recommend to friends
Stayed 2 nights in Dec 2019
Response from Rafal Willich on 11 Dec 2019
Dear Christine, thank you for posting a positive opinion about your recent stay in our Hotel! We are glad that you tasted in our hearty breakfast and that you liked our location. Thank you for noticing the free parking option - along the Chmielna street, which is a great alternative to our little parking lot. We hope to see you again when your travels bring you back to the area! Best regards, Rafał Willich, General Manager

8/10 Good

raymond

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gdansk Qubus
Good location, helpful staff. More tea, coffe and milk would have been nice as would shower gel and shampoo.
Stayed 3 nights in Nov 2019
Response from Rafal Willich on 4 Dec 2019
Dear Guest, Thank you for posting a positive opinion about your recent stay in our Hotel. We are more than glad to hear that you liked the work of our staff that do their best to provide as good service as possible. Our housekeeping staff replenishes coffe set on daily basis while making up the room, however if the standard dose of coffe, milk or tea are not enough, you might freely contact reception front dest to simply request more. Moreover, additional cosmetics, like shower gel and shampoo for guests, are available on demand at the reception. We hope to see you again when your travels bring you back to the area. With kind regards, Rafal Willich General Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel, and great location
Stayed 3 nights in Nov 2019
Response from Rafal Willich on 28 Nov 2019
Dear Guest, Thank you for your opinion. We’re more than happy that our hotel met with your expectations Your comment is very valuable to us. We welcome you to choose our hotel in the future. Best Regards, Rafał Willich

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and the taxi boat was a bonus
Stayed 4 nights in Oct 2019
Response from Rafal Willich, General Manager on 21 Nov 2019
Dear Guest, Thank you for your opinion about the stay at Qubus Hotel Gdańsk. We appreciate you taking the time to share your thoughts. We are more than glad to hear that you liked the work and attitude of our Staff. Our complementary boat trips are our distinguishing feature among Gdańsk hotels and we are more than glad that you liked it a lot. We welcome you to choose our hotel in the future. With kind regards,

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa. Our room was on river side. 5 minutes walk to old town. 10 minutes walk to train station for train to Sopot (30 mins). 10 minutes walk to excellent shopping centre. Great breakfast. Lots of choice. Bad cocktails.
Stayed 2 nights in Oct 2019
Response from Rafał Willich on 1 Nov 2019
Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Qubus Hotel Gdańsk, we would like to thank you for your comments and we hope to see you again when your travels bring you back to the area! Hotel Manager Rafał Willich

8/10 Good

Yehezkel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The location was good, quirky little boat which enables to do a short sightseeing trip of Gdansk. Disappointed that on our last night there was a function which meant that guest facilities were limited
Stayed 4 nights in Oct 2019

8/10 Good

Alan Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Ilona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great but the only thing I would complain about is that there was
Stayed 1 night in Aug 2019

10/10 Excellent

Krystian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location!
Stayed 1 night in Aug 2019

8/10 Good

hazel

Liked: Cleanliness, staff & service, room comfort
Helpful
Very helpful staff in reception. Lent me a charger every day.
Stayed 2 nights in Jul 2019

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic accommodation, brilliant service.
Great location, with a 3 minute walk to the centre. Service was friendly and always helpful. Our cleaner did an amazing job on the room, and when we returned from a busy day exploring Gdańsk, we found a wonderfully tidy and clean room. Our only disappointment was breakfast. We were hoping to buy breakfast at the hotel, but at €34 for us as a couple (£32 approx) this was an unaffordable and for us, an unjustifiable amount to pay every morning and we were able to find breakfast for around £10 total every morning as a family. I understand from other reviews the breakfast is stunning and delicious, so if you can afford the price it may well be worth it. Other than that, the hotel is incredible and the boat ride that is included in the price, together makes the hotel worth booking every time we visit.
Stayed 5 nights in Jul 2019

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to the centre of town. Also close to bus and tram stops and also train station nearby
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property very close to main street and all attractions Staff very helpful Loved the free boat trip
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

6/10 Okay

Janet

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No room for hotel residents to have lunch
The hotel was in a great location just a short walk from the old part of Gdansk. The staff were polite and friendly. Breakfast was good with a reasonable selection but I have found much more selection at other Qubus Hotels (especially Krakow). The free boat ride was an unexpected surprise. However, it was very disappointing to be told we couldn't have lunch at the hotel as the dining room had been booked out to non residents celebrating holy communion.
Stayed 2 nights in May 2019

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in a very nice Location ,very nice staff and great breakfast rooms were large and comfortable
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay. Daniel was a very great receptionist who went above and beyond.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

J

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location just outside of the old town. Great perk too there was a sauna in the hotel which we used a few times
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel, friendly staff good location. We were B & B. Breakfast was very good.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were really comfortable. Location was good. Transport excellent.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

10/10 Excellent

GORDON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gdansk Qubus Hotel Review
Well positioned on the edge of Gdansk old town, friendly and helpful staff, clean bedroom and shower room. The breakfast buffet was superb. No problems whatsoever, we would definitely recommend to friends to stay there.
Stayed 3 nights in Mar 2019
Response from Rafał Willich, General Manager on 13 Mar 2019
Dear Sirs, Thank you for giving us a perfect rating! ! I am very pleased to hear that our staff was helpful and organized. We are glad that you tasted in our hearty breakfast and that you liked our location. At Qubus Hotel Gdansk we always value all the feedback we receive from our guest. We endeavor that 100% of our guest leave our hotel happy, that is why your opinion is so valuable to us. Thank you for the comments and see you soon! Kind regards, Rafał Willich, General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Spacious rooms, good shower, lovely helpful staff, great location
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff, rooms were clean and comfortable.
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was a tourist style with basic rooms, The dark brown furniture and décor was not to my taste making the room look a bit dingy. The carpet was either badly stained or meant to have that appearance. not good in either case. The window was high up but that may have been a good thing as we faced a main road. The takeout style cups and no milk only added to the cheap feel of the room, The shower was very good but the bathroom had a rather unpleasant smell due to inadequate ventilation. Overall the room was a bit disappointing as we had gone for our 30th wedding anniversary (the hotel did know this) and the reviews were good so we had high hopes but were sadly underwhelmed.
Stayed 3 nights in Feb 2019
Response from Rafał Willich, General Manager on 28 Feb 2019
Dear Sirs, Thank you for posting opinion about your recent stay in our Hotel. I am very sorry to hear about inconveniences you have described in your review. I would like to inform you that on the upper floors windows are smaller because the building, which houses the hotel was in the past a granary and it is under conservatory protection. I am sorry that design of room did not meet with your expectations. If you decide to give our hotel the second chance always feel more than welcome. Kind regards, Rafał Willich, General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The waitress Agata made the stay for my mum and I absolutely perfect she was so nice. She deserves a pay increase!!!
Stayed 3 nights in Feb 2019