Ratings based on 2,159 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from edmonton, ca

Posted 25-Jul-2017
It is the perfect hotel if you need to be near the airport. Very clean
5 out of 5
Recommended
for Everyone
by A verified traveller from Leics

Comfort and Convenience

Posted 24-Jul-2017
Pros: Location. Comfort. Friendly. Cleanliness.
Cannot fault our overnight stay. Great to receive Expedia room upgrade and complimentary drink for two. Highly recommended to set your holiday off on a good vibe!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Jul-2017
Lovely comfortable bed and very helpful pleasant staff but needs a little updating in the little details like multiple types of plugs for charging devices...
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Convenient airport hotel

Posted 23-Jul-2017
Stayed in mid July in order to catch an early flight. Have stayed here many times and the facilities are good and the staff attentive. The restaurants are of a high standard, although on this occasion, room service proved very poor with very disappointing food.
4 out of 5
Recommended
for Everyone
by A verified traveller from Redhill

Excellent location, staff keen to please.

Posted 19-Jul-2017
Pros: Staff were great, comfy bed, black out facilities, runway view, quietness.
Cons: Rooms lack character, temporary eating arrangements were dissapointing, but feel sure the improvements after the building works will be great!
Location: Great location - just four minutes to check in with Easyjet!
The welcome is great and friendly reception desk staff. The rooms are a little dated and lack character, but having said that have extremely comfortable beds and practical too, everything worked, Plenty of power points, hot water and sound proof. Currently works to the restaurants on the podium floor. Therefore I had a rather expensive carvery in a function room. This felt like a hotel conference atmosphere and lacked a good restaurant feel! View (of runway), location, friendliness and functionality won me over and I would return. The comfy bed and black out facilities meant I received what I needed - a good nights sleep as a bridge from a stressful few days prior to a holiday.
4 out of 5
Recommended
for Everyone
by A verified traveller from bahrain

The hotel is nice location and the airports

Posted 16-Jul-2017
The staff is friendly the hotel easy to access the airports
5 out of 5
Recommended
for Everyone
by A verified traveller from Perth, Australia

Perfect location near Gatwick

Posted 12-Jul-2017
Pros: Comfortable, clean and convenient.
Location: At Gatwick Airport.
Very easy to walk to from Gatwick Airport - was the perfect place to stay following a long haul flight. Would be great to stay before an early morning flight as well.
5 out of 5
Recommended
for Everyone
by A verified traveller from Melbourne

Very helpful staff

Posted 10-Jul-2017
Pros: It was so close to the hotel that we just walked out of the airport and Into the hotel 5 minutes later
Cons: Everything was great
Location: We chose the hotel because it was so close to the airport and we were I transit
Check in was very quick and streamlined which was wonderful as we had been travelling for 28 hours.
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

Overnight stay for flight

Posted 09-Jul-2017
Ended up with only a 4 hour turnaround due to m25 traffic lane closure so just checked in and got our heads down for a 3am morning call. The check in queues were. long and slow but when it was our turn we realised why. The staff were all lovely so attentive and gave you their full attention. Once in the room the beds were so comfy and despite being under pressure to get some sleep we both managed a few hours of bliss. Rooms were quiet, clean with plenty of tea/coffee. Quick checkout box and very short walk through a tunnel to the terminal. Perfect location will certainly use the hotel again.
3 out of 5
by A verified traveller

Posted 08-Jul-2017
Hotel was fine, but nothing exciting. Room was small but ok. Restaurant was ok but nothing special.