Ratings based on 1,996 Verified Reviews

3.9 out of 5
81% of guests recommend
4.4 Room cleanliness
3.8 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Good airport hotel

Posted 16-Aug-2017
Pros: Convenient
Cons: A bit of a walk if you have luggage. About 10-12 minutes by foot. Also Wifi is payable which is really not acceptable these days.
Location: Trains to London or Brighton close by
Good clean and modern hotel near South Terminal. We had a triple room and was comfortable for three people.
4 out of 5
Recommended
for Everyone
by A verified traveller from uk

Pre holiday overnight stay

Posted 13-Aug-2017
An overnight stay so we could get to Gatwick early for flights. Car parking has extortionate prices and would not have stayed here if known before booking. £20 overnight charge! Comfy room but did not use most of facilities.
3 out of 5
by A verified traveller from Toronto, Canada

Overpriced for what you get - smelly too

Posted 11-Aug-2017
Rooms are ok, however, our bathroom was dirty. The halls smelled quite musty. I pointed it out to the front desk who stared blankly and felt that the hotel just smells that way. It's not a pleasant smell. we were quite disappointed as we expected much more from a Courtyard by Marriott.
4 out of 5
Recommended
for Everyone
by A verified traveller from toronto, canada

Close to airport

Posted 07-Aug-2017
Hotel is very nice. Close to the airport. Shuttle service is extra cost.
4 out of 5
Recommended
for Everyone
by A verified traveller from Calgary, Alberta, Canada

Posted 07-Aug-2017
Close to Gatwick Airport. Clean and well maintained.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good airport hotel

Posted 05-Aug-2017
Hotel is just 10-15 minutes walk to Gatwick South terminal or there is a shuttle every 20 minutes. Very convenient for layover at the airport. Clean and comfortable room with everything you need for a one night stay. Large, comfortable public areas - bar, lounge and restaurant. I would not stay here except for layover or early flight - there is nothing in the area to do - you might find a couple of restaurants on near small towns at most.
4 out of 5
Recommended
for Everyone
by A verified traveller from Delta BC

Small rooms but comfortable and good location.

Posted 05-Aug-2017
Pros: Location and bar/restaurant.
Cons: Not sure it could be changed but rooms are small and beds not big either! Squishy for two people in one bed but maybe they are double sized beds?
Location: Close to Gatwick.
This hotel is located close to Gatwick Airport so convenient for quick access. There is a hotel shuttle that you pay for. Abit confusing to find your way to hotel shuttles at airport but works. Rooms are adequate but small. Has convenient bar and restaurant that worked well for us.
3 out of 5
Recommended
for Everyone
by A verified traveller from Edmonton, Alberta, CA

Good Location for the airport

Posted 02-Aug-2017
The room was basic but served the purpose of being close to the airport. I was a great location for returning our rental car as we could walk back to the hotel. There is a shuttle to the airport which is also nice, Adults do have to pay 3 pounds each which is fine but we didn't see that posted nor were told when we inquired about the shuttle so we were digging for money at the last moment. The steak restaurant was okay, not worth the price in our mind.
3 out of 5
by A verified traveller from Antioch, California

Poor value for money

Posted 02-Aug-2017
Check in took 10 mins just to be seen because only one person was available. Family room booked for 2 adults and 2 children was cramped and had two double beds instead of double and two singles. Mattresses were lumpy and uncomfortable. Shower was jammed into the lowest position, possibly to stop water splashing onto the floor because of pathetically small glass partition. Shuttle bus to the terminal cost 3 GBP per adult. The terminal is 10 minute walk away. Dinner was very nice and staff were very pleasant. Breakfast was dried up by sitting too long under the heating lights. Not what I would expect considering they charge close to 15 GBP per adult.
4 out of 5
Recommended
for Everyone
by A verified traveller

Close to the airport

Posted 02-Aug-2017
Shuttle bus is available every 20 mins but you can easily walk to the airport in 7 mins.