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Reviews of Baymont by Wyndham Pigeon Forge near Island Drive

2.5 out of 5
Baymont by Wyndham Pigeon Forge near Island Drive
130 Wears Valley Rd, Pigeon Forge, TN

Reviews

8.4

Very good

Rating 10 - Excellent. 485 out of 1004 reviews" "
Rating 8 - Good. 315 out of 1004 reviews" "
Rating 6 - Okay. 129 out of 1004 reviews" "
Rating 4 - Poor. 50 out of 1004 reviews" "
Rating 2 - Terrible. 25 out of 1004 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Frank, Macon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Cherie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice they put all of us together which was nice. Will probably book again next year.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 3 nights in Apr 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Staff & service
Under construction renovations
Stayed 2 nights in Apr 2024

8/10 Good

melissa

Travelled with group
It was ok to many at pool people cleaning asking you at 900 if your leaving so can clean room but have a 11 checkout
Stayed 2 nights in Apr 2024

8/10 Good

Rossie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Wallace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was real decent and in close proximity to everything
Stayed 2 nights in Mar 2024

6/10 Okay

William

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Lobby was being remolded One elevator was not working The sign around the hotel were not clear
Stayed 1 night in Apr 2024

6/10 Okay

mary

Travelled with family
Liked: Cleanliness, staff & service
Breakfast was good. Hotel was run down. Convenient location.
Stayed 2 nights in Apr 2024

8/10 Good

Regina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2024

8/10 Good

Vicki, Supply

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very disappointed. Gentleman at checkin was very nice BUT lots of disappointments in the room. First of all very outdated & needs renovating. Our room had a shared door with room next door that was very unsecured. It had a cheap sliding lock & a swing bar door guard. The people next door hit it & the the swing bar moved. We could hear them arguing & talking half the night. As 2 women traveling with a small child we felt very unsafe. When checking the beds for bed bugs there was what appeared to be a white substance or powder in the seams of the mattresses. My opinion the beds were too high for elderly & small children. Also they were very hard. Needless to say we didn’t sleep well. I tried to call Expedia & didn’t get an answer at the number listed on my confirmation email.
Stayed 1 night in Apr 2024

8/10 Good

mary

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
The location was on point. The hotel was just dated. Just little improvements would make this a great hotel. The bathroom needs to be updated & lighting in rooms
Stayed 2 nights in Mar 2024

10/10 Excellent

Amy

Very friendly staff Clean room
Stayed 5 nights in Mar 2024

8/10 Good

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the places we were visiting, it was a great location!
Stayed 1 night in Mar 2024

6/10 Okay

Jerica

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful. Will definitely stay again.
Stayed 3 nights in Mar 2024

6/10 Okay

Al

Travelled with family and small children
Liked: Staff & service, amenities
Front desk staff was lovely but I also wish the hot tub in pool area was hot an working
Stayed 1 night in Mar 2024

10/10 Excellent

Carolyn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, helpful staff, wonderful location and a great price! Loved our stay.
Stayed 1 night in Mar 2024

6/10 Okay

Angela

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and place for the price
Stayed 2 nights in Mar 2024

10/10 Excellent

nancy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and price was excellent
Stayed 2 nights in Mar 2024

8/10 Good

Elaine

Stayed 1 night in Mar 2024

10/10 Excellent

Holly

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think this may be my favorite hotel to stay at now. No complaints.
Stayed 2 nights in Mar 2024

6/10 Okay

Danielle

Travelled with partner
Over all decent place to stay. One of the main reasons I booked this stay was for indoor pool and hot tub, the hot tub did not work, was cold as was the pool. I booked a king room and the bed, while felt fairly comfortable to sit on, was horrible to sleep on. Most likely will not book another stay at this hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the service and the breakfast
Stayed 2 nights in Feb 2024

4/10 Poor

Kathy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we rented we were not told it was under renovation…breakfast time was not long enough should have at least went until 10:00 am.. room was clean
Stayed 4 nights in Mar 2024

6/10 Okay

Megan

Liked: Cleanliness
Stayed 3 nights in Mar 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Samantha

Stayed 1 night in Mar 2024

10/10 Excellent

William

Travelled with family
Liked: Amenities
The only problem was that they were remodeling and they were short handed on staff.Over all had a good experience and would stay there again
Stayed 4 nights in Mar 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The floors were dirty
Stayed 5 nights in Mar 2024

10/10 Excellent

Kevin, Bridgeport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay. Average room, but clean and comfortable. Easy to get in and out of. I would definitely stay again.
Stayed 1 night in Mar 2024

8/10 Good

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities
The pool wasn't very big but we enjoyed having the option of an indoor pool. The staff was helpful and quick to respond to any needs we had (extra shampoo & towels) and we were able to check in very late/after hours with no issues or waiting.
Stayed 3 nights in Mar 2024

6/10 Okay

Chasity

Travelled with group
Liked: Staff & service
Good hotel for the $. Nothing fancy but it was clean. The staff was friendly and they had a decent breakfast. Negatives- Mattress was very uncomfortable.
Stayed 2 nights in Mar 2024

8/10 Good

Towler,

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean and staff are friendly
Stayed 3 nights in Mar 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean with a very friendly helpful staff. Really enjoyed the stay and will definitely return
Stayed 2 nights in Mar 2024

10/10 Excellent

Karen

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Heather

Stayed 1 night in Mar 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 1 night in Mar 2024

10/10 Excellent

Christopher

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool! Walking distance from multiple restaurants will stay here again!
Stayed 2 nights in Jan 2024

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 2 nights in Feb 2024

6/10 Okay

Pam

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like my room having a connecting room the people next door were smoking majuana and it came under the door it was awful.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kendra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedding and decor is outdated. But overall clean and comfortable!
Stayed 2 nights in Feb 2024

8/10 Good

Annette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay breakfast was really good. The pool was supposed to be heated, but it was not.

8/10 Good

andres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator was very convenient
Stayed 1 night in Feb 2024

10/10 Excellent

Rolando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable place to stay. Very clean. Little noisy because street nearby. But overall was a good stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Erin-Michelle

Stayed 1 night in Jan 2024

6/10 Okay

Pamela

Travelled with family
Liked: Staff & service
The place needs some update and a little roach spray😂 It has went down since we stayed there a year ago and more than likely not stay there again, bed was comfortable to me but not for husband but to each his own on that. Excellent location a little loud but at least it quiets at night.
Stayed 2 nights in Dec 2023

10/10 Excellent

It's

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet peaceful hotel. Hard beds though but still worth the stay
Stayed 1 night in Jan 2024