Outdoor pool, pool loungers

Reviews of Arbors at Island Landing Hotel & Suites

2.5 out of 5
Arbors at Island Landing Hotel & Suites
2809 Parkway, Pigeon Forge, TN

Reviews

9.4

Exceptional

Rating 10 - Excellent. 729 out of 1001 reviews" "
Rating 8 - Good. 195 out of 1001 reviews" "
Rating 6 - Okay. 54 out of 1001 reviews" "
Rating 4 - Poor. 13 out of 1001 reviews" "
Rating 2 - Terrible. 10 out of 1001 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tommy

Travelled with family
Liked location
Stayed 3 nights in Apr 2024

8/10 Good

Anita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would re-book if we ever go that direction again. The staff was pleasant and accommodating. The room was nice, the bed was very comfortable. My only complaint, the inability to block out the light from outside. Possibly having curtains in addition to the blinds. I had seen a review prior and thought it was silly, but now I understand why. The grounds were well maintained, and the fire table with the gazebo was very nice.
Stayed 4 nights in Apr 2024
Response from The Arbor's Team on 19 Apr 2024
Hi Anita,Thank you for your nice review and rating, we do appreciate it. :) We are really glad that you had a very nice visit with us and that you found your bed to be nice and comfortable which is always important for a good night sleep as well as our gazebo and fire pit. :) We do apologize that you had some issues with your blinds in the room and trying to keep the outside light out, we will pass that on to management and thank you for letting us know. We do hope you come back and stay with us again. Thank you for visiting. :)

10/10 Excellent

Karen, Hampstead

Travelled with partner
It was delightful! Hill Billy Bill was great! A nice, fun way to spend the evening.
Stayed 3 nights in Apr 2024
Response from The Arbor's Team on 19 Apr 2024
Hi Karen Hampstead,Thank you for your great 5 star rating and kind words, we do appreciate it. :) We are really happy that you had a great stay with us and had fun with Bill, he is a great entertainer and we are happy to have him as apart of our family here. :) We do hope you come back and stay with us again soon. Thank you for visiting.

10/10 Excellent

Tommy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was ok
Stayed 3 nights in Apr 2024
Response from The Arbor's Team on 18 Apr 2024
Hi Tommy,Thank you for your great 5 star rating, we do appreciate it. :) We are glad that you had a nice visit with with us and we do hope you come back and stay with us again. Thank you for visiting.

10/10 Excellent

Shane, Battle Creek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Arbor's Team on 18 Apr 2024
Hi Shane, Battle Creek,Thank you for your great 5 star rating, we really appreciate it. :) We are very happy that you had a nice stay with us and we do hope you come back and see us again. Thank you for visiting.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly. My son liked that the have Lemonade available all the time since we didn't pack a drink. Rooms are very clean. They do give a voucher for restaurant across the street but we had to leave early. If ever in the area again would definitely come back here.
Stayed 1 night in Apr 2024
Response from The Arbor's Team on 16 Apr 2024
Hi Lisa,Thank you for your wonderful rating and review, we do appreciate it. :) We are really happy that you and your son had a great stay with us and that you enjoyed your room and your son enjoyed our lemonade. :) It is quite refreshing. We are always trying our best to provide you with the best experiences that we can. :) We do hope you come back and stay with us again. Thank you for visiting.

10/10 Excellent

Tamara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies at the front desk was so nice and helpful. The rooms was clean ans spacious. The outside was clean and well maintained.
Stayed 1 night in Apr 2024
Response from The Arbor's Team on 18 Apr 2024
Hi Tamara,Thank you for your great 5 star rating and feedback, we always appreciate it. :) We are really happy that you had a great visit with us and that you found your room to be clean and comfortable as well as our property. :) We do hope you come back and stay with us again and we thank you for visiting.

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
cleanliness,condition ,of room & property
Stayed 2 nights in Apr 2024
Response from The Arbor's Team on 18 Apr 2024
Hi Michael,Thank you for your great rating and feedback, we do appreciate it. :) We are glad that you had a nice time with us and that you enjoyed your room as well as the rest of the property. :) We are always trying our best to provide you with the best possible experiences that we can. :) We do hope you come back and stay with us again. Thank you for visiting.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from The Arbor's Team on 15 Apr 2024
Hi Brian,Thank you for your great 5 star rating, we appreciate it. :) We are happy that you had a nice stay with us and we do hope you come back and see us again. Thank you for visiting.

8/10 Good

Bob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast provided at remote restaurant . Room shade could not block outside lighting at night.
Stayed 2 nights in Apr 2024
Response from The Arbor's Team on 10 Apr 2024
Hi Bob,Thank you for your feedback and rating, we appreciate it. :) We are glad that you enjoyed your visit with us but we do apologize if you did have some issues with the lighting coming into the room. We will pass this on to the appropriate parties to take a look at. We do hope you come back and stay with us again. Thank You for visiting.

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay, the only thing I wish is that there had been more than one elevator.
Stayed 3 nights in Apr 2024
Response from The Arbor's Team on 10 Apr 2024
Hi Joshua,Thank you for your great rating and feedback, we do appreciate it. :) We are really happy that you had a great stay and we do hope you come back and visit with us again. We do only have the 1 elevator but hopefully it didn't take away from your stay to much. :) Thank you for visiting. :)

10/10 Excellent

TAMMY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay at Arbors. This was our second stay. The rooms were nice and clean. It’s very close to the Island. The staff were really friendly too. We will definitely stay here again.
Stayed 3 nights in Mar 2024
Response from The Arbor's Team on 6 Apr 2024
Hi Tammy,Thank you for your great 5 star rating and feedback, we do appreciate it. :) We are glad that you had another great visit with us and we do thank you for being a return guest, it means a lot. We do hope you continue to come back and see us. :)

10/10 Excellent

jody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff were wonderful. Walking distance to the Island at Pigeon Forge and other shopping places like Three Bears. Also walking distance for arcades and go carts.
Stayed 1 night in Apr 2024
Response from The Arbor's Team on 6 Apr 2024
Hi Jody,Thank you for your wonderful 5 star rating and review, we really appreciate it. :) We are happy that you had a great stay with us and that you found our staff to be friendly and accommodating as well as our location to be convenient to the places you wanted to visit. :) We do hope you come back and stay with us again soon. Thank you for visiting. :)

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from The Arbor's Team on 6 Apr 2024
Hi Rebecca,Thank you for your great 5 star rating, we truly appreciate it. :) We are happy that you had a nice visit with us and we do hope you come back and see us again. :) Thank you for staying. :)

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Arbor's Team on 2 Apr 2024
Hi Kayla,Thank you for your 5 star rating, we really appreciate it. :) We are glad that you had a great visit with us and we do hope you come back and stay with us again! Thank you for visiting.

10/10 Excellent

Patty

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect. There were lots of places to eat snd shop near the hotel. It was a short drive to lots of other places. The staff was friendly and helpful. Highly recommend.
Stayed 3 nights in Mar 2024
Response from The Arbor's Team on 30 Mar 2024
Hi Patty,Thank you for the great rating and review, we appreciate it. :) We are very happy that you enjoyed your stay with us and found our location to be convenient to your needs. We do get a lot of compliments about our location since we are conveniently located amongst a lot of the finer attractions that Pigeon Forge has to offer. :) We do hope you come back and stay with us again. Thank you for visiting.

10/10 Excellent

Claudia, Lovettsville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The room was updated and very comfortable. The staff were incredibly friendly and welcoming.
Stayed 3 nights in Mar 2024
Response from The Arbor's Team on 28 Mar 2024
Hi Claudia Lovettsville,Thank you for your great rating and review, we really appreciate it. :) We are very happy that you had an enjoyable stay with us and we do hope you come back and visit with us again. :) Thank you for staying. :)

10/10 Excellent

Claudia, Lovettsville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was updated and clean. Spacious and comfortable. Walking distance to all the fun of Pigeon Forge but quiet when we needed to recharge.
Stayed 1 night in Mar 2024
Response from The Arbor's Team on 27 Mar 2024
Hi Claudia, Lovettsville,Thank you for your great rating and feedback, we really appreciate it. :) We are glad that you had a nice stay with us and that our location was of convenience to the places you wanted to visit and that your room was clean and comfortable. :) We do hope you come back and stay with us again. :) Thank you for visiting.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Arbor's Team on 28 Mar 2024
Hi Amy,Thank you for your great 5 star rating, we really appreciate it. :) We are glad that you had a nice visit with us and we do hope you come back and stay with us again soon. Thank you for visiting.

8/10 Good

Charmion

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and staff. Could hear people outside our door but overall a good place to stay within walking distance to attractions/ dining.
Stayed 1 night in Mar 2024
Response from The Arbor's Team on 23 Mar 2024
Hi Charmion,Thank you for your great feedback and rating, we truly appreciate it. :) We are very happy that you had a nice stay with us and that our location was convenient to the places you wanted to visit. :) We do hope you come back and stay with us again soon. Thank you for visiting. :)

10/10 Excellent

Ruth, Jackson

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were updated and clean, the beds were comfortable, there are rocking chairs and tables outside the rooms on every floor to enjoy a relaxing time outside. All the staff were friendly and ready to try and please you. There was a covered patio area with a fire pit and they provided fixings to make s’mores which the kids and adults enjoy! On Thursday through Sunday evenings there is musical and comedy entertainment on the patio to sing along with and interact with. Definitely a family friendly place to stay. Breakfast is across the street where you get a stack of pancakes and coffee included with each night’s stay. Most of the people we met were repeat customers for several years. We would definitely go back and stay again if in the area.
Stayed 3 nights in Mar 2024
Response from The Arbor's Team on 18 Mar 2024
Hi Ruth Jackson,Thank you for your great review and rating, we really appreciate it. :) We are really happy that you had a great visit with us and that we could provide you with a positive experience. :) We do hope you come back and stay with us again. Thank you for visiting. :)

10/10 Excellent

Lynda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff. Safe quiet surroundings. Easy parking
Stayed 2 nights in Mar 2024
Response from The Arbor's Team on 18 Mar 2024
Hi Lynda,Thank you for your great 5 star rating and feedback, we appreciate it. :) We are really glad that you had a great visit with us and we do hope you come back and stay with us again soon. Thanks for staying. :)

8/10 Good

JESSICA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Can’t beat the price. Only complaint was heater was really loud and remote was broken. Staff were all nice and pool hot tub area was very nice and clean. Would definitely stay again.
Stayed 3 nights in Mar 2024
Response from The Arbor's Team on 18 Mar 2024
Hi Jessica,Thank you for your great feedback and rating, we greatly appreciate it. :) We are really happy that you had a nice visit with us and we do apologize for the issues you did have but it didn't take away from your stay too much. We hope you come back and stay with us again soon. :) Thank you for visiting. :)

8/10 Good

Benita

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from The Arbor's Team on 5 Mar 2024
Hi Benita,Thank you for your great rating, we appreciate it. :) We are really happy that you had a nice stay with us and we do hope you come back and see us again. Thank you for visiting.

8/10 Good

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient to everything. Clean and quiet.
Stayed 1 night in Mar 2024
Response from The Arbor's Team on 3 Mar 2024
Hi Holly,Thank you for your great rating and kind words, we really appreciate it. :) We are really happy that you had a very nice stay with us and do hope you come back and see us again. :) Thank you for visiting. :)

10/10 Excellent

Johnny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 3 nights in Feb 2024
Response from The Arbor's Team on 27 Feb 2024
Hi Johnny,Thank you for the great rating and feedback, we appreciate it. :) We are really happy that you had a great stay with us and we do hope you come back and see us again. :) Thanks for visiting.

10/10 Excellent

JoAnn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here. We were very pleased with the large room, the location and the friendly staff. If we visit Pigeon Forge again, this place will be 1st on the list to check for room availablity.
Stayed 2 nights in Feb 2024
Response from The Arbor's Team on 26 Feb 2024
Hi JoAnn,Thank you for your great rating and feedback, we truly appreciate it. :) We are really glad that you had a great visit with us and that you enjoyed your room, the location and found our staff to be hospitable. :) We do hope you come back and see us again soon. Thanks for staying. :)

10/10 Excellent

Shelia

Travelled with group
Liked: Amenities
The arbor was a very nice place to stay and close to everything. We walked to the island which was maybe a 5 minute walk. Everything was super clean and they even had an outdoor heated swimming pool which was super fun for the kiddos. Would stay there over and over again
Stayed 1 night in Feb 2024
Response from The Arbor's Team on 26 Feb 2024
Hi Sheila,Thank you for your 5 star rating and review, we appreciate it. :) We are really glad that you and your family had such a great visit with us and that everything was to your utmost satisfaction. We always try our best to provide you with the best experiences that we can. :) We do hope you and your family come back and stay with us again. Thank you for visiting.

10/10 Excellent

David

Stayed 3 nights in Feb 2024

6/10 Okay

Eunyoung

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
속삭이는 소리조차 들릴 정도로 옆방 소리가 잘 들립니다. 그것 빼고는 완벽했어요.
Stayed 1 night in Feb 2024
Response from The Arbor's Team on 20 Feb 2024
Hi Eunyong,Thank you for your rating and feedback, we do appreciate it. :) We are glad that overall you had a great stay with us but we do apologize that your neighbors were unfortunately very loud. We can understand how frustrating that must have been. We always encourage you to speak with our staff if you are facing any issues so that we can try and see if there is anything we can do to help. We want all of our guests to always have a great visit with us. We do hope you will come back and stay with us again in hopes of maybe having a little bit of a quieter stay next time. :) Thank you!

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people, friendly staff.
Stayed 2 nights in Feb 2024
Response from The Arbor's Team on 19 Feb 2024
Hi William,Thank you for your excellent 5 star rating and kind words, we appreciate it. :) We are really happy that you enjoyed your stay with us so much and that you found our staff to be friendly and accommodating. :) We do hope you come back soon to stay with us again.

10/10 Excellent

James

Travelled with partner
Liked: Amenities
Staff kind and helpful. Great facility
Stayed 1 night in Feb 2024
Response from The Arbor's Team on 19 Feb 2024
Hi James,Thank you very much for the great rating and kind words, we do appreciate it. :) We are glad that you had a great stay with us and that you found our staff to be friendly and hospitable and our facility top notch! Means a lot. :) We do hope you come back and see us again soon. :)

8/10 Good

Susan

Travelled with family
Liked: Staff & service
Our one stay was average. The desk staff were very friendly and helpful. The location was great in walking distance of the Island, shopping, restaurants and more. There was a free pancake breakfast for us just across the street. We opted to upgrade to the buffet for $6 each. It was delicious. A few negatives were the outside could use some attention. Smoking in the elevators left a terrible smell. And while the bathroom was up to date and modern the room was in need of some updates. It was small. And having the coffee, fridge and microwave in the bathroom area was terribly inconvenient.
Stayed 1 night in Feb 2024
Response from The Arbor's Team on 19 Feb 2024
Hi Susan,Thank you so much for your nice rating and constructive feedback, we really appreciate it. :) We are happy that overall you had a nice stay and that you found our location to be convenient to your needs as well as breakfast at Reagans enjoyable. We do apologize about the inconveniences you faced with your room as well as the elevator but do appreciate your feedback and opinions and we will pass that along to management to look into. :) We do hope you come back and stay with us again and thank you for visiting.

10/10 Excellent

Merari

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was absolutely amazing, we can not wait to go back!
Stayed 2 nights in Dec 2023
Response from The Arbor's Team on 5 Feb 2024
Hi Merari,Thank you for your great 5 star rating and feedback, we greatly appreciate it. :) We are really happy that you had such an amazing visit with us and we do hope you come back and see us again soon. Thanks for visiting. :)

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from The Arbor's Team on 21 Jan 2024
Hi Jon,Thank you for your 5 star rating, we do appreciate it. We are glad that you enjoyed your stay with us and we do hope you come back and see us again. Thank you for visiting. :)

8/10 Good

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from The Arbor's Team on 16 Jan 2024
Hi Lynn,Thank you for staying with us and we do hope you had a nice time and come back and see us again soon. :)

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly and helpful. Room was clean and updated. Would definitely recommend a stay and would return again.
Stayed 3 nights in Jan 2024
Response from The Arbor's Team on 16 Jan 2024
Hi James,Thank you for the great feedback and rating, we appreciate it. :) We are really glad that you had a great stay with us and we do hope you come back and stay with us again during your next trip to Pigeon Forge. :)

10/10 Excellent

Stephanie

Stayed 2 nights in Jan 2024
Response from The Arbor's Team on 21 Jan 2024
Hi Stephanie,Thank you for your stellar rating, we greatly appreciate it. :) We are very happy you enjoyed your visit with us and we do hope you come back and see us again soon. :)

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and friendly. The breakfast was awesome. I highly recommend this property.
Stayed 3 nights in Jan 2024
Response from The Arbor's Team on 16 Jan 2024
Hi Margaret,Thank you for your feedback and 5 star rating, we do appreciate it. :) We are really happy that you had a nice stay with us and that you found our staff to be friendly and accommodating as well as enjoying your breakfast at Reagan's. :) We do hope to see you again soon. Thanks for visiting. :)

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo stay
Very nice stay , room was spotless , very friendly staff, wil definitely stay agsin
Stayed 2 nights in Jan 2024
Response from The Arbor's Team on 16 Jan 2024
Hi Bonnie,Thank you for your great 5 star rating and feedback, we do appreciate it. :) We are really glad that you had a great stay and found your room to be clean and comfortable as well as staff friendly and accommodating. :) We do hope you see you again soon. Thanks for visiting. :)

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and accommodating, free meals.
Stayed 2 nights in Jan 2024
Response from The Arbor's Team on 16 Jan 2024
Hi Michael,Thank you for your great 5 star rating and feedback, we appreciate it. :) We are very glad that you had a great visit with us and found everything to be to your utmost satisfaction. :) We do hope you come back and stay with us again soon. Thanks for visiting.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a enjoyable stay. Safe, clean and comfortable. We will definitely stay there again.
Stayed 3 nights in Jan 2024
Response from The Arbor's Team on 16 Jan 2024
Hi John,Thanks for the wonderful rating and feedback, we appreciate it. :) We are glad you had a nice visit with us and we do hope you come back and stay with us again. :)

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was suoerb and the extra effort to accomodate guests with breakfast dining across the street was great!
Stayed 2 nights in Jan 2024
Response from The Arbor's Team on 16 Jan 2024
Hi Chris,Thank you for your great rating and review, we truly appreciate it. :) We are happy that you enjoyed your stay with us and that we were able to accommodate you and provide you with a great location and some yummy breakfast across the way. :) We do hope you come back and stay with us again. :)

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time in Pigeon Forge. It was a great place to stay.
Stayed 4 nights in Dec 2023
Response from The Arbor's Team on 9 Jan 2024
Hi Jeff,Thank you for the great rating and feedback, we really appreciate it. :) We are very happy that you enjoyed your stay with us and we do hope you come back and stay with us again next time your in Pigeon Forge. Thanks for visiting.

10/10 Excellent

Brennan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from The Arbor's Team on 9 Jan 2024
Hi Brennan,Thanks for the great rating and for staying with us, we are glad you enjoyed your visit. We do hope you come back again. :)

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this place. And we went on new years at that.
Stayed 3 nights in Dec 2023
Response from The Arbor's Team on 9 Jan 2024
Hi Joshua,Thank you for your superb rating and feedback, we greatly appreciate it. :) We are very happy that you had such a nice visit with us and that you enjoyed your New Years celebrations. :) We do hope you come back and see us again the next time your in Pigeon Forge. :) Thanks for staying.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amaaaazeballs
amazing stay will be back
Stayed 3 nights in Dec 2023
Response from The Arbor's Team on 9 Jan 2024
Hi Jennifer,Thank you for staying with us and for the wonderful 5 star rating. :) We are very happy that you had such a great visit with us. We do hope you come back and stay with us again. :)

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hotel on a budget
Such a cute place. We didn’t explore beyond the room as it was a quick overnight stay. The room was clean and updated. The beds were comfy and you could tell an extra effort to make our stay enjoyable was made.my only complaint is the heating/air unit. It was super loud and made it hard to sleep
Stayed 1 night in Dec 2023
Response from The Arbor's Team on 9 Jan 2024
Hi Tonya, Thank you for the great 5 star rating and review we really appreciate it. :) We are really glad that you enjoyed your stay with us and that you found your room to be clean and comfortable which is always important to us. :) We do apologize about your heating unit making a lot of noise and we will pass that info on to our management team to make sure we can try and correct this. We do hope you come back and stay with us again. :)

10/10 Excellent

Virginia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was very friendly. I had trouble with the tv. I called the desk and someone was there right away to fix the problem. Will definitely stay there again.
Stayed 4 nights in Dec 2023
Response from The Arbor's Team on 9 Jan 2024
Hi Virginia, Thank you for your great 5 star rating and feedback, we always appreciate it. :) We are glad that you had a great stay with us and that we were able to assist you so quickly and efficiently with any issues you had. :) Our staff here is always wanting to make sure that you have as fun and as comfortable of a stay as we can make it for you. We do hope you come back and see us again. Thank you for visiting.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from The Arbor's Team on 3 Jan 2024
Hi Stephen,Thank you for your great 5 star rating, we really appreciate it. :) We are glad that you enjoyed your stay with us and we do hope you come back stay with us again soon. :) We wish you a Happy New Year and thank you for staying with us. :)