Front of property – evening/night

Reviews of The Business Inn

2.5 out of 5
The Business Inn
180 MacLaren Street, Ottawa, ON

Reviews

9.2

Wonderful

Rating 10 - Excellent. 4321 out of 6328 reviews" "
Rating 8 - Good. 1612 out of 6328 reviews" "
Rating 6 - Okay. 240 out of 6328 reviews" "
Rating 4 - Poor. 72 out of 6328 reviews" "
Rating 2 - Terrible. 83 out of 6328 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Anik

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great room, very spacious, comfortable bed. Close to lots of restaurants, shopping etc. The rooms have multiple AC/humidifier stand alone units in the dinning room and the bedroom as the actual air/heat unit is in the living room area so it cannot reach the bedroom. The stand alones have to be filled with water to generate cold air which causes a lot of humidity. We felt like like we were on a wet camping trip the entire time. I realize this is an older facility and they have made a lot of efforts to upgrade it, however, the air issue is a big one in my opinion. We were facing West and I cannot imagine how it will feel like in the thick of July heat with the sun beaming all afternoon. The parking was also an issue. We were assigned a space and upon our return on the second day someone was in our space. We were reassigned another space much further which was an inconvenience to say the least, especially when it's pouring rain. All in all, good place for the value as you get an entire small appartment fully stocked, but the air issue was enough to deter us from returning.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jayden

Liked: Cleanliness, amenities, property conditions & facilities
The best service and place to stay in ontario
Stayed 2 nights in Apr 2024

10/10 Excellent

Melissa, Port Moody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the size of the room and the breakfast was definitely a plus. The area was perfect for different dining options and a walkable healthy grocery store.
Stayed 5 nights in Mar 2024

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Having a breakfast on-site, and included with the room price, was definitely a bonus! Moreover, the quality and variety of food choices available was exceptional.
Stayed 2 nights in Apr 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was outstanding
Stayed 3 nights in Apr 2024

10/10 Excellent

Jeremy, Pond Inlet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Christiane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay, you are sure to find everything you need and more. Breakfast is generous and diverse, there’s something for every taste. A very good start to the day. We highly recommend this hotel.

10/10 Excellent

RUNXI

Stayed 1 night in Apr 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 4 nights; beautiful suite for a reasonable price. Great breakfast offered . Will definitely be staying at the Business Inn again!
Stayed 4 nights in Apr 2024

8/10 Good

Kevin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
N/A
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and the breakfast had lots of options hot and cold.
Stayed 1 night in Apr 2024

10/10 Excellent

Dick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good: way better than any other "free" breakfast place. Suite was large and well equipped
Stayed 1 night in Apr 2024

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I and our adult daughter stayed in an executive suite for 3 nights. Right away we were impressed by the professionalism and friendliness of the front desk staff. The room itself was a good size - enough space and some privacy so we didn’t feel like we were on top of each other. The location of the hotel is amazing. Great restaurants, cafes and bars. Walking distance to the parliament buildings and everything in that area. Our daughter even used the laundry room which was free. They even provided detergent and dryer sheets. The hotel itself is a little tired and the breakfast was only okay and just too crowded (which isn’t the hotels fault). We would recommend this for a larger family or group or parents with their adult children. I just can’t say enough about the front desk staff. They were exceptional.
Stayed 3 nights in Apr 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

jovana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money
Stayed 1 night in Apr 2024

8/10 Good

elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the Hotel was clean and fairly quiet. The staff were excellent and very friendly. The only thing I think needs re-thinking would be the above ground parking. It was very tight to manoeuvre, especially with larger vehicles.
Stayed 4 nights in Apr 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Makhiwesizwe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the breakfast. I was skeptical at first when I saw the room, but I was extremely satisfied with the taste and the ease of getting food. Space in the room is exceptional. Felt like home. Ample space for storage which would be hand if families visit. Great stay
Stayed 2 nights in Apr 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

ABIMBOLA

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great experience for my family. The kids loved the it, and the indoor parking was excellent.
Stayed 1 night in Apr 2024

6/10 Okay

Oleh

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, property conditions & facilities
Very good!
Stayed 1 night in Apr 2024

10/10 Excellent

AHMED

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and great customer service, great variety of delicious meals on breakfast.
Stayed 2 nights in Apr 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are huge and clean. Great area to walk to restaurants, river, government buildings and Museum's. We will stay there again. Also breakfast included and it is very good.
Stayed 3 nights in Apr 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! Awesome location
Stayed 1 night in Apr 2024

10/10 Excellent

Osezua

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was fascinated by the reception i got from the front desk upon arrival up to my check-in . My stay throughout was awesome. Great breakfast options, amenities and customer service in general. I was a great experience overall and i would sure visit again, in the future.....I honestly did enjoyed my stay!. Thanks to the entire team!...Keep up the good work!
Stayed 1 night in Apr 2024

10/10 Excellent

Frances

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really gorgeous suite, helpful and accommodating staff
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The space was quiet, large and clean.
Stayed 2 nights in Apr 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to stay
Stayed 1 night in Apr 2024

8/10 Good

Josephine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No parking on site and had to walk for about 9 minutes. Overall good place for family
Stayed 1 night in Apr 2024

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to downtown
Stayed 2 nights in Apr 2024

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are great value for the price, clean, spacious and well stocked. The breakfast is good. Ample EV charging ports in the underground parking.
Stayed 1 night in Apr 2024

8/10 Good

Manpreet

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The property offered more than I expected! Definitely will stay there again!
Stayed 1 night in Apr 2024

10/10 Excellent

Manu

Liked: Cleanliness, staff & service, property conditions & facilities
I love the size of rooms and the balcony’s.
Stayed 4 nights in Mar 2024

10/10 Excellent

Ketankumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were on Business trip. Our experience was great.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is professional, the building is very clean, the locations was perfect to everything I needed.
Stayed 3 nights in Apr 2024

10/10 Excellent

Tomi

Liked: Cleanliness, staff & service, property conditions & facilities
It was okay
Stayed 1 night in Apr 2024

6/10 Okay

KULWINDER, BRAMPTON

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Charges me extra
Stayed 2 nights in Apr 2024

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is probably the best breakfast I have had in a hotel. Unbelievably good and was so impressed
Stayed 2 nights in Apr 2024

10/10 Excellent

Kamal

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Zineb

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Maryam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to parlimant hill, and stores. Overall, nice staff and great place to stay!
Stayed 1 night in Apr 2024

10/10 Excellent

Kayrene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome and the room was clean.bed and pillow gave me a good sleep.
Stayed 1 night in Apr 2024

10/10 Excellent

Steven, Picton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Very clean and affordable. Will be back.
Stayed 1 night in Apr 2024

8/10 Good

Teresa, Richmond Hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always pleased with the hotel. I’m a regular
Stayed 2 nights in Apr 2024

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here! The suites are enormous and very well equipped.. sure, it’s an older building, but the benefits and roominess make up for it. We love the complimentary breakfast offered and also the complimentary laundry facilities, including detergent! The staff are all friendly and very helpful. Looking forward to our next stay!
Stayed 4 nights in Apr 2024