Search Hotels by Independent in Garway

"The staff was excellent and very helpful. The room was clean and comfortable, and the food was really good. "

"I have stayed at this hotel on numerous occasions over the last year and found it to be very comfortable, peaceful, scenic, with lovely staff and good food and also a conveniently close distance to the M4. Generally the accommodation is of a high standard of cleanliness and comfort. I was disappointed on my last visit however, to find that my booked suite had been 'upgraded'. The upgrade was underwhelming, being a single room with a balcony overlooking the lake. Whilst the room was adequate and view nice, this wasn't really an 'upgrade' compared to the suite (which are very well appointed and comfortable) also the balcony appeared to be in some state of disrepair and a bit rickety. I made a complaint on check out that I didn't feel the upgrade was value for money compared to the suite but sadly this does not appear to have been followed up on as I have heard nothing back which is very disappointing."

"Restaurant next door. Quiet room. Lots of parking. Room basic but worn and needed some maintenance. View was lovely!!"

"All very nice "

"Breakfast was so expensive for the quality. The rooms are a bit tired and the milk sachets were out of date."

"- The guy that checked us in really didnt want to be at work that day. Was completely uninterested - Booked the room for 3 but couch wasn't set up - Couch bed mattress was horrendous. Shower head barely worked - Cleaning process doesnt follow industry standard and its not communicated to guests. Just put a poster in the room instead of a tiny one at reception. - blown a fuse at night, and stuf wasnt able to access fuse box. We had to move rooms which was quite annoying and time consuming "

"The Speech house was our first stop in the UK after arriving from the US. Having never traveled to the UK before everything was new and different! The staff were extremely kind, helpful, gracious, patient and accommodating. We relied on them for information of all kinds and would have struggle mightily if not for them! The food was very good--beautifully presented and delicious. We were graciously upgraded to a larger cottage room which was a tremendous benefit since we stayed for a week. (Thank you Chaz!) The property is beautiful, historic, and interesting. The trails that were accessible directly from the Speech House were a real treat and perfect for us since we did not have a car. Internet and cell service were mostly only available in the Lodge, so we needed to readjust our thinking and adapt our normal routines, which is a good thing. In our room some of usual creature comforts were a little lacking, but being in the forest in such an historic place with wonderful people more than made up for that! We can highly recommend the Speech House, especially to foreign travelers. "

"Lovely staff. In lovely surroundings "

"I stayed in room 15, it was horrible. Bathroom didnt have an external vents or a fan. Massive gap at the bottom of the door, very poorly maintained room."