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This is a brilliant hotel with an exceptional customer service and a fab and very helpful front desk team. We loved the hotel and the outstanding service we received. The room and beds, the shower and all the amenities were absolutely fantastic (including the room service). Very comfortable and incredible ...
On arrival i was not blown away with my room so phoned the front desk (phone in room) and asked if there was one available with a view of the Empire State Building and without hesitation this was done! All staff very helpful and friendly with a diner and restaurant attached to the hotel. Ate in both. ...
Good service, clean room comfortable bed. Staff was friendly.
Stayed here for 5 nights whilst celebrating our daughter's birthday. Great hotel with helpful and amenable staff. Fab location on 5th Avenue close to the husle and bustle without being right on top of it. Not far from Time Square and the Empire State Building. Clean and bright room with comfortable ...
Stayed in the city for a few nights with husband and kids whilst visiting relatives in NJ. Hotel is short walk from Penn Station and then perfect tourist location base, opposite Macy's and a short walk to Times Square and majority main sites. View from room window of Empire state, especially at night, ...
From the moment we arrived and were greeted so warmly by Carlos and the rest of the staff to when we left the level of service was excellent,nothing was an issue for any member of staff who were all courteous ensuring any questions you had were handled in a totally professional but more importantly ...
Fabulous rooms, must be some of the largest in New York. Great staff all working hard to give you the best of experiences. This was our second visit and we will not hesitate to book again when we are back in New York.
Perfect location to be central, though not of the busiest street; easy walking distance to many attractions, and literally 5 minutes walk from the Empire State Building, which can also be seen from the roof terrace, which is an additional bonus to this hotel. Hotel staff were friendly and helpful, ...
Good location to public transportation, subway and Amtrak.
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