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The staff was so friendly and helpful. This was our first time in NYC and they made us feel very welcome. Room was small but it accommodated us. Fairly clean, but not vacuumed and coffee had not been refilled on our second morning. Overall very nice.
I was very impressed with my room. The size was huge considering some of the other hotels I have stayed at in the city. The suite offered kitchen amenities that are hard to find and I enjoyed staying here. The only part of the stay that I did not enjoy were a few of the staff members. From the moment ...
The staff was exceptional, room super clean, 10th floor view of Empire State Building was amazing at night! Breakfast was great! I would definitely recommend this hotel (great location) as it was a simple 10 minute walk to Top of the Rock and Times Square!
This was my first trip to New York and I wasn't sure what to expect. This hotel was a good location and the rooms were very clean. The thing that surprised me most about this hotel was the amazing customer service. Everything I asked for whether it was a tv remote, extra towels, water, travel directions ...
Being in mid town Manhattan it was a great place to be staying. We were within walking distance of many attractions and shopping plus a subway station. When it came to needing a ride to the airport the staff was exceptionally helpful!
This hotel is in a perfect location - easy walk to Times Square and the subway station is right outside the front door. The room isn't very big, but comfortable enough for a family of four. It was clean and comfortable. We enjoyed the free breakfast and round the clock coffee/tea bar. I would definitely ...
Rooms were always clean. Spacious enough for an NYC hotel. It's accessible to most of the tourist spots we wanted to visit. Staff were very helpful.
The location of the hotel is great, close to all the important sites of the city, staff was polite and accommodating, rooms are pretty small and outdated, hotel is expensive.
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