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"The breakfast and the reception staff saved this from being a 3 star review. Beautiful building, looks fancy on the surface but its extremely tired and the rooms are very dated."

"We had a great stay, and would definitely stay there again. All the staff were very friendly and helpful."

"Just finishing a revamp so room was good other parts not yet done. Ok for a chain hotel"

"Great location within walking distance to restaurants and shopping. Comfortable beds and good shower."

"Good breakfast & good choice of drinks at the bar ! Great location & very nice rooms !"

"Inconsiderate management of relevant information impacting stay "

"Dirty rooms, rude unprofessional staff"

"Room was nice and clean. Staff very good at reception."

"Review for The Wild Pheasant Hotel & Spa – Saturday 6th May 2026 We had a wonderful stay at the Wild Pheasant Hotel & Spa on Saturday 6th May and I can’t recommend it highly enough. From the moment we arrived, the standard of cleanliness really stood out. Our room was spotless, and the same high standard continued throughout the entire hotel – everything felt fresh, well-maintained, and beautifully presented. The breakfast was absolutely AMAZING! The selection was excellent, everything was cooked to perfection, and the quality of the ingredients really shone through. It was one of the best hotel breakfasts we’ve had in a long time. However, what really made our stay special was Mel on reception. She went above and beyond to make us feel welcome and looked after. Mel is the friendliest, most helpful person you could hope to meet – she was genuinely lovely to chat with and gave us brilliant recommendations of places to visit in the area. Her warmth and professionalism made a big difference to our experience. She is a real credit to the hotel and the whole team. We left feeling relaxed, well-rested, and very well looked after. Thank you Wild Pheasant – we’ll definitely be back! Highly recommended. ⭐⭐⭐⭐⭐"