Aerial view

Reviews of Gamboa Rainforest Reserve

3.5 out of 5
Gamboa Rainforest Reserve
Corregimiento de Cristobal, IA 5, Colon, Colon

Reviews

7.6

Good

Rating 10 - Excellent. 153 out of 526 reviews" "
Rating 8 - Good. 201 out of 526 reviews" "
Rating 6 - Okay. 104 out of 526 reviews" "
Rating 4 - Poor. 35 out of 526 reviews" "
Rating 2 - Terrible. 33 out of 526 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel, St Charles

Travelled with partner
Beautiful resort! Love the location. The site could use a little TLC.
Stayed 2 nights in Mar 2024

6/10 Okay

John

Beautiful grounds, helpful staff, some services like arranging taxi to airport way more expensive than they should be - like $$20 more than Taxi to get there from airport. Food is good but expensive compared to other good restaurants we ate at while in Panama.
Stayed 1 night in Mar 2024

10/10 Excellent

Qinglin, Kirkland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property offers a lot of activities related to nature. The river view room is the best. All meals from thecrestaurant is buffet style. The monkey bar has a menu. Enjoyed the seimming pool also.
Stayed 4 nights in Mar 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

kadijah Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was beyond amazing! The staff was extremely heplful with all needs. They provided tours. I went on the aerial tram, rainforest walking tour, sloth tour and the monkey island boat ride. The guides were very knowledgeable and personable in all subjects. I felt at home.
Stayed 2 nights in Mar 2024

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is beautiful! While it isn’t the newest in the area it does have incredible views, extremely friendly staff, good food & drinks, and spacious rooms. They help with tours of the area and provide a free nighttime wildlife tour that is 25 minutes long. This is a must see & stay in Panama.
Stayed 1 night in Mar 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful place. The rooms could use a little bit of renovation / updating, but overall we liked it very much. If you want to do tours you should book them well in advance, but we managed to see a lot of things anyways.

10/10 Excellent

Genesis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my overall experience. I’ll be returning again this year
Stayed 1 night in Dec 2023

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service
Excellent location for birding, lots of birds on property and legendary birding close by. The resort is getting dated but still nice. Same with the amenities (pool and dining areas). The rooms ac was lacking at a constant 25.5 celsius. I emptied the humidifier about 30 times in the week we were there. Visit the town of Gamboa for a Panamain feel.
Stayed 7 nights in Feb 2024

6/10 Okay

Fernanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food was very very limited and expensive. Breakfast not included
Stayed 3 nights in Feb 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A luxury option for birders - close to the famous Pipeline Road, but there are also trails on the property and near the activities area, and fantastic views of the Chagres River and marshes.
Stayed 7 nights in Jan 2024

10/10 Excellent

Asad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience at this resort. It’s in the jungle and has great local fishing available across the river. The wildlife is an orchestral event at sunrise and sunset! Tours are decent but pricey. Saw a sloth on my own walk across the bridge and howler monkeys are everywhere.
Stayed 2 nights in Jan 2024

10/10 Excellent

Joan, Lincoln

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was outstanding as well as the staff! Just wish the pool was open longer.
Stayed 2 nights in Jan 2024

8/10 Good

Amit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
It was a great place to stay. I enjoyed it very much overall. Would go back agian. Such a goo d experience for me.
Stayed 2 nights in Dec 2023

10/10 Excellent

Patricia, CORONA DEL MAR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gamboa Rainforest Hotel was wonderful, beyond expectations. Cheerful staff and helpful art every turn. A
Stayed 2 nights in Dec 2023

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Casey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Naseeba

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magical experience. Only complaint is that the driver from the airport actually took almost 2 hours and there are repairs getting to Gamboa. Just factor that in! Food was incredible and the views do not get old. Monkey bar stuff were kind and made great drinks!
Stayed 4 nights in Dec 2023

8/10 Good

Christina

Liked: Staff & service, room comfort
Beautiful, but lacking basics
The property views are amazing, the staff is hospitable, but the food options are limited and there is no mini shop if you need an item (there is only a shop for souvenirs... for example, I needed more bandaids - lots of hiking & I got a couple blisters - & the front desk staff told me didn't have any. They were so unconcerned. I think this is odd for a hotel, especially considering there is no kind of market on the property. I also ran out of Deet - again, nowhere to buy more. I would have liked to have a sign for the room door (Do Not Disturb/Please Clean Room). There were 2 options for dining: a watered down buffet or the Monkey Bar, which serves a basic sports bar menu (burger, wings, nachos, etc.) - not bad, but it would be nice to have some some additional options. The music on Friday was fun & the staff at the tour desk is really nice.
Stayed 4 nights in Oct 2023

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel rooms face the Chagres River which is an amazing view. The rooms are comfortable but the food is a bit overpriced especially breakfast unfortunately there are no other places to eat around the hotel. Otherwise a good stay.
Stayed 2 nights in Sep 2023

10/10 Excellent

STEVEN

Stayed 1 night in Sep 2023

8/10 Good

Erbert

Liked: Cleanliness
The location of the property is amazing. The building is in need of some maintenance. Dinning options are very limited.
Stayed 3 nights in Aug 2023

10/10 Excellent

Ronnie

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Amazing views, this is what a vacation is all about, Panama keep what is precious, nature and wildlife.
Stayed 1 night in Jul 2023

6/10 Okay

Laurent, University Place

Disliked: Cleanliness
Stayed 1 night in Jul 2023

6/10 Okay

Stephanie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
the beautiful scenery you can’t put a price on that the view every morning was breathtaking the downside would be the hotels upkeep it felt very dated and wasn’t very clean our towels had a musty smell and the rooms were just average. There isn’t too much variety when it came to dining either. Overall the staff and the mini excursions were pretty awesome. Little things would take this from a 3 star experience to a a 5 star experience.
Stayed 6 nights in Jul 2023

10/10 Excellent

RUSLAN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best nature resort, food is awesome and nature is stunning. Staff very friendly and effective
Stayed 2 nights in Jul 2023

2/10 Terrible

Melissa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow
TERRIBLE. Was charged for a room that had no working A/C. Beware of the Loft suites. There is no a/c second floor. Only fan and its just hot air circulating upstairs and if you get room 439 a/c is broken. After an exhausting day all you want to do is relax and enjoy what you are paying for. They switched us to a room of much less value. And offered no refund but they did offer an $18 breakfast. No thanks. The next day I tried talking to management about a refund and it took me 3 times heading to the lobby to reach some sort of agreement. Also note there is no phone in the rooms. Any and every request must be done in person or on your cell. Hotels.com did not help at all. Never booking on this app again.
Stayed 2 nights in Jul 2023

8/10 Good

Sasha

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Quick Rainforest trip
This beautiful old hotel is in the perfect location and was such a stunning spot to wake up to, listening to the rainforest sounds around us. A visit to the sloth sanctuary and a hike through the rainforest was worth the trip here, a quick getaway from Panama City. Downside - the hotel has had a few updates, yet it has the potential to be so much better. The restaurant in buffet style and very basic. If you can't get to the more remote rainforest areas such as Boquete, it's not a bad stop.
Stayed 1 night in Jul 2023

10/10 Excellent

Elena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing views, friendly staff, lots activities! Incredible swimming pool. Such an wonderful location to get a taste of the rain forest and wild life. We stayed for three days and dining options were excellent from our point of view, with sufficient variety right in the main dining hall. We didn't feel the need to try out the other restaurants. Would definitely come here again.
Stayed 2 nights in Jul 2023

8/10 Good

Marie-Laurence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait pour la famille!
Magnifique resort parfait pour un court séjour en famille. Toutefois, apportez-vous des collations parce qu’il n’y en a pas sur place à l’exception des restaurants qui sont quand même coûteux pour la qualité ordinaire des repas. Le buffet était d’ailleurs froid.
Stayed 5 nights in Jun 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the attention and dedication to animals and conservation by the staff and the tour people beautiful facility, but they need to get that pool bar functioning. Would be nice if some of the tour girls at the tour desk didn’t ignore me when I tried to speak to them in English. Majority of the staff was very friendly except a couple girls at the tour desk who would completely ignore me when I tried to speak to them in English, and proceeded to only talk to my girlfriend in Spanish, which I thought was rude, but this was only one or two people. There was one gentleman a manager, who was incredibly helpful, and even brought us Coca-Cola us to the room. Overall incredible place with great respect for wildlife
Stayed 1 night in May 2023

10/10 Excellent

Michael

Stayed 1 night in May 2023

4/10 Poor

Ashish

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We bought a package where we paid ~200 dollars for food for 3 meals, the lunch was horrible cheap food.... the pool bar didnt have much choice. The Open bar in the hotel will not serve food, it was very badly organized place and experince not worth spending $400 for the night. The room AC was making so much noice and we could not reach the room service from the room. Had to sleep in a noisy room that costed us $200 also
Stayed 1 night in Apr 2023

4/10 Poor

Jasmin

Disliked: Staff & service
Stayed 1 night in Apr 2023

10/10 Excellent

Ivethe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Tours and hotel. Great customer service. Friendly housekeepers. Good restaurants.
Stayed 1 night in Apr 2023

8/10 Good

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very nice property, service a little slow but everyone was so nice!
Stayed 2 nights in Apr 2023

10/10 Excellent

David A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was fabulous.
Stayed 4 nights in Mar 2023

6/10 Okay

Aaron

Disliked: Staff & service
Stayed 1 night in Mar 2023

10/10 Excellent

Shannon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and grounds are wonderful. Listening to nature while rocking on the hammock on the patio was lovely. Everything was very clean and staff were great. Would definitely recommend
Stayed 2 nights in Mar 2023

2/10 Terrible

Diane

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Gamboa offers no tours on Mondays. Was not told prior to arriving. Pool seating is very limited. Chairs are shabby, old and uninviting. Indoor areas smell like mold ans restrooms are messy and not clean. Front desk staff is accommodating and warm!
Stayed 1 night in Feb 2023

8/10 Good

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, room, setting and the pool were great. We enjoyed our stay but would have liked an a la carte menu. Panama has such great food which gets lost when served as a buffet. The food offered on the buffet were average quality.
Stayed 2 nights in Feb 2023

10/10 Excellent

Anthony, Carmichael

Stayed 1 night in Feb 2023

2/10 Terrible

Jose, Miami

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place deserves a very generous one star. From the moment we checked in they were a disaster and one after another opportunity for horrible service. They gave my family rooms in opposite sides of the hotel even though all the rooms were booked together and we arrived early. They claimed that they had us in different places because they had many weddings. I had to call a manager for them to figure out a way to have us in close proximity. The lady at the tour desk seemed like she was barking at me for trying to do a reservation. First she said I had to do reservations 2 days ahead, then miraculously had availability the following morning when I said I was going somewhere else to do them. Every time we asked for a drink or food, it would take an hour for then to acknowledge you and another hour to get what you asked for. To get a fried egg and an omelette at breakfast was a 30 min wait. The food was ok but certainly way overpriced. The rooms were dirty and run down. The shower would overflow with water. The door of the balcony came off its hinges and almost falls on me. Every day we had to ask for towels because they would give us 2 for a family of 4. And forget about a single good morning or smile from the staff. Everyone seemed mad and annoyed of being there. Basically, save yourself from a crony place that sells itself as a fancy place and a Motel 8 is probably better.
Stayed 2 nights in Feb 2023

8/10 Good

kenneth, Escondido

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I was at this property approximately 12 years ago - it was more impressive then. A bit disappointed this time - food, service and property not as nice as I remember! Perhaps still recovering from losses due to covid?
Stayed 2 nights in Jan 2023

8/10 Good

Margot

Travelled with family
An old elegant building which is aged but they are doing work on it.

10/10 Excellent

DEAN

Travelled with group
Liked: Cleanliness, amenities
This resort is currently being updated to its former glory. The facility is clean and comfortable, the food options are amazing, the onsite tours are reasonably priced and very interesting, but the customer service is somewhat slow and slightly inefficient. Management seems to be working on these "holes" through training. All in all, I would come back here in a heartbeat! Highly recommended!!!!!

6/10 Okay

Steph

Travelled with family
Disliked: Staff & service, property conditions & facilities
Good stay with our young kids
We enjoyed our 4 night stay with our young family but definitely room for improvement and in hindsight would have reduced length of stay. The room was comfortable and well cleaned and we loved our hammock on the balcony. The service was mixed, some staff were super friendly whilst others were dismissive and couldn’t even raise a smile. The pool was a hit with our 4 year old daughter but tired in places, and the communal toilets in need of some attention. The tours we did were great for our young kids but a little overpriced for what they were. The food in the restaurant was great and a good choice. They were making an effort to renovate while we were there with painting going on but it struck us that the entire resort has suffered a little from the pandemic with a lot of areas closed off.
Stayed 4 nights in Jan 2023

8/10 Good

K

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
It was lovely. The staff was friendly and helpful. The hotel was beautiful. Our only complaint is that the cleanliness of the rooms was not so good.