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Reviews of Glenlo Abbey Hotel

5 out of 5
Glenlo Abbey Hotel
Bushypark, Galway, Galway

Reviews

9.4

Exceptional

Rating 10 - Excellent. 421 out of 528 reviews" "
Rating 8 - Good. 64 out of 528 reviews" "
Rating 6 - Okay. 26 out of 528 reviews" "
Rating 4 - Poor. 13 out of 528 reviews" "
Rating 2 - Terrible. 4 out of 528 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

liesl, Windermere

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was lovely. We had a beautiful room overlooking The Pullman restaurant cars. Cocktails in the evening listening to the piano was relaxing. The property itself is stunning.
Stayed 2 nights in Apr 2024
Response from Alan on 20 Apr 2024
Dear Liesl,Thank you so much to taking the time to share your feedback. I am delighted to hear that you enjoyed your stay with us.We hope we have the pleasure of welcoming you back to Glenlo Abbey Hotel & Estate sometime in the near future. Warm regards, Alan LarkinDirector of Rooms

10/10 Excellent

Kyle, Bayonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 3 nights in Feb 2024
Response from Alan on 20 Apr 2024
Dear Kyle,Thank you so much to taking the time to share your feedback. I am delighted to hear that you enjoyed your stay with us.We hope we have the pleasure of welcoming you back to Glenlo Abbey Hotel & Estate sometime in the near future. Warm regards, Alan LarkinDirector of Rooms

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!!
Stayed 2 nights in Apr 2024
Response from Alan on 20 Apr 2024
Dear Russell,Thank you so much to taking the time to share your feedback. I am delighted to hear that you enjoyed your stay with us.We hope we have the pleasure of welcoming you back to Glenlo Abbey Hotel & Estate sometime in the near future. Warm regards, Alan LarkinDirector of Rooms

8/10 Good

Aimee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think we were expecting more. Our two days at Glenlo Abbey was just okay. Staff was spotty-some above and beyond but others lacking the polish expected of a hotel touted as luxury. The Pullman Dinning Car experience, although by far the most expensive meal we had while in Ireland, was well worth it--a fabulous experience that my husband and I would recommend to anyone traveling to the area. We had a small issue with remodeling in a nearby room which when complained about was placated with drink coupons (not really what I wanted but a nice gesture). We loved the live piano music in the salon both nights but found it odd that the couch, which was broken Friday night, was not fixed or replaced on Saturday night when we went back to listen to the piano music. The hotel is beautiful though as are the grounds. Location is a taxi ride into town--easy to obtain one both there and back. With so many wonderful places to stay in the area, we don't think we would go back again except for the Pullman Dining Car experience, which is unparalleled in its uniqueness.
Stayed 2 nights in Mar 2024
Response from Alan on 20 Apr 2024
Dear AimeeThank you so much to taking the time to share your feedback. I am delighted to hear that you enjoyed your stay with us. We will ensure your comments are reviewed as a management team and actioned in a prompt fashion.We hope we have the pleasure of welcoming you back to Glenlo Abbey Hotel & Estate sometime in the near future. Warm regards, Alan LarkinDirector of Rooms

10/10 Excellent

Robert, Cullman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was so beautiful. Rooms where great, loved the view of the courtyard. Hotel staff very nice and helpful. The doorman was kind and very informative on places to visit. We made a great choice of where to stay for our honeymoon.
Stayed 3 nights in Mar 2024
Response from Alan on 20 Apr 2024
Dear Robert,Thank you so much to taking the time to share your feedback. I am delighted to hear that you enjoyed your stay with us.We hope we have the pleasure of welcoming you back to Glenlo Abbey Hotel & Estate sometime in the near future. Warm regards, Alan LarkinDirector of Rooms

10/10 Excellent

Delores

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Alan on 20 Apr 2024
Dear Delores,Thank you so much to taking the time to share your feedback. I am delighted to hear that you enjoyed your stay with us.We hope we have the pleasure of welcoming you back to Glenlo Abbey Hotel & Estate sometime in the near future. Warm regards, Alan LarkinDirector of Rooms

10/10 Excellent

Gerald

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The leprechauns concierge was an absolutely brilliant introduction to the hotel. He was so helpful throughout our stay. The Orient Express restaurant was excellent. The staff went out of their way to make everyone feel comfortable
Stayed 1 night in Mar 2024
Response from Alan on 20 Apr 2024
Dear Gerald,Thank you so much to taking the time to share your feedback. I am delighted to hear that you enjoyed your stay with us.We hope we have the pleasure of welcoming you back to Glenlo Abbey Hotel & Estate sometime in the near future. Warm regards, Alan LarkinDirector of Rooms

10/10 Excellent

Mandy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Staff was top notch! Recommend Falconry & High Tea at property.
Stayed 2 nights in Feb 2024
Response from Alan on 20 Apr 2024
Dear MandyThank you so much to taking the time to share your feedback. I am delighted to hear that you enjoyed your stay with us.We hope we have the pleasure of welcoming you back to Glenlo Abbey Hotel & Estate sometime in the near future. Warm regards, Alan LarkinDirector of Rooms

8/10 Good

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good after upgrade
Despite the huge cost we paid in advance for a deluxe view room, we were given a basement room whose windows faced directly onto a walkway, allowing other guests to look directly into our room. This meant we couldn't enjoy the view we paid for, as the nets had to be closed. We asked to move to a higher floor, but they 'had no rooms of our type'. Our option was to stick with the fish bowl, or pay an extra EUR120/night for a suite. We opted for the suite, but buyer beware.
Stayed 3 nights in Jan 2024
Response from Alan on 10 Jan 2024
Dear Olivia,Thank you for your wonderful review. I am glad to read you enjoyed your time with us and I hope we are fortunate enough to welcome you back to Glenlo Abbey Hotel & Estate again in the near future,Kind Regards,Alan LarkinDirector of Rooms

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great place with the best staff They have it down !
Stayed 2 nights in Dec 2023
Response from Alan on 10 Jan 2024
Dear John,Thank you for your wonderful review. I am delighted to hear you thoroughly enjoyed your stay with us and I hope we are fortunate enough to welcome you back to Glenlo Abbey Hotel & Estate again in the near future,Kind Regards,Alan LarkinDirector of Rooms

8/10 Good

Sinead

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic stay in a very special venue
My partner and I had a wonderful stay at Glenlo Abbey in the lead up to Christmas 2023. The hotel and its grounds are spectacular and in a brilliant location a short drive from the city centre. The hotel was decorated so beautifully for Christmas. The rooms are a fabulous size and so comfortable. Every member of staff that we engaged with was charming and helpful. Dinner in The Pullman Restaurant was a particular treat, as were cocktails while enjoying live piano in the residents bar. Our stay truly felt like a treat. The only constructive point of feedback I have would be regarding the breakfast, which we found to be disappointing. The menu was a little confusing (no offer of the standard Full Irish, for example), portions were quite small, we always had to ask for more toast, eggs were undercooked, and the continental offer was not quite as extensive or exciting as other five star hotels that we’ve experienced. The service at breakfast was as lovely as ever, however, and overall I would recommend this hotel for a special stay.
Stayed 3 nights in Dec 2023
Response from Alan on 10 Jan 2024
Dear Sinead,Thank you for your wonderful review. I am delighted to hear you thoroughly enjoyed your stay with us and I hope we are fortunate enough to welcome you back to Glenlo Abbey Hotel & Estate again in the near future. Thank you also for your beneficial feedback regarding the food quality at breakfast. I will ensure this is relayed to the Breakfast Team to review and please accept my apologies for any inconvenience caused.Kind Regards,Alan LarkinDirector of Rooms

10/10 Excellent

Ana Leticia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible place
This hotel is absolutely incredible. It was beautiful and surrounded by incredible nature. I enjoyed taking morning walks in the hotel grounds and having a late night drink in the historic bar indoors. Service was lovely, thank you Storm and all the front door staff for your kindness! The front desk team also put me in touch with a driver who organized a beautiful tour of Connemara. This is a beautiful, magical place and I can't recommend it enough.
Stayed 2 nights in Nov 2023
Response from Alan on 10 Jan 2024
Dear Ana,Thank you for your wonderful review. I am delighted to hear you thoroughly enjoyed your stay with us and I hope we are fortunate enough to welcome you back to Glenlo Abbey Hotel & Estate again in the near future,Kind Regards,Alan LarkinDirector of Rooms

10/10 Excellent

Derek

Stayed 1 night in Dec 2023
Response from Alan on 10 Jan 2024
Dear Derek,Thank you for your wonderful review. I am delighted to hear you thoroughly enjoyed your stay with us and I hope we are fortunate enough to welcome you back to Glenlo Abbey Hotel & Estate again in the near future,Kind Regards,Alan LarkinDirector of Rooms

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glenlo Abbey is simply amazing. The staff are proper Irish men and women who went out of their way to make our stay perfect. One day we just spent the day at the Abbey to simply enjoy the beauty and hospitality. We definitely will be back.
Stayed 5 nights in Dec 2023
Response from Alan on 10 Jan 2024
Dear Wendy,Thank you for your wonderful review. I am delighted to hear you thoroughly enjoyed your stay with us and I hope we are fortunate enough to welcome you back to Glenlo Abbey Hotel & Estate again in the near future,Kind Regards,Alan LarkinDirector of Rooms

10/10 Excellent

Jennyfer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay
excellent stay!! Highly recommend & definitely worth the higher price point. Staff was lovely, friendly & helpful. The property is gorgeous.
Stayed 1 night in Nov 2023
Response from Alan on 10 Jan 2024
Dear Jennyfer,Thank you for your wonderful review. I am delighted to hear you thoroughly enjoyed your stay with us and I hope we are fortunate enough to welcome you back to Glenlo Abbey Hotel & Estate again in the near future,Kind Regards,Alan LarkinDirector of Rooms

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, wonderful staff- we especially liked Michael, the man who greeted us upon arrival- he is a gem! Rooms were fabulous and beds were comfortable. Beautifully decorated hotel. Loved our stay here!
Stayed 1 night in Nov 2023
Response from Alan on 10 Jan 2024
Dear Linda,Thank you for your wonderful review. I am delighted to hear you thoroughly enjoyed your stay with us and I hope we are fortunate enough to welcome you back to Glenlo Abbey Hotel & Estate again in the near future,Kind Regards,Alan LarkinDirector of Rooms

10/10 Excellent

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds to view or walk around. Inside has lots of charm yet fresh and elegant. Many cozy nooks to sit and have a quiet moment or drink before heading out. Breakfast room has lovely views and many options.
Stayed 1 night in Nov 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel stay ever
Stayed 1 night in Oct 2023

10/10 Excellent

Bernard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff especially the staff are fantastic… One of those places you feel comfortable at all times
Stayed 1 night in Oct 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about it. One of the nicest places we've stayed and enjoyed every bit of it.
Stayed 2 nights in Oct 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great setting
Beautifully appointed hotel overlooking Loch Corrib and in easy reach of central Galway. Very comfortable room and high quality bed and bedding, excellent bathroom with separate monsoon shower. Great bars and restaurant options including the Pulman which is a one off experience to savour.
Stayed 3 nights in Sep 2023

10/10 Excellent

diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly as described. A walk in time! I loved it and will definitely return.
Stayed 1 night in Oct 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An absolute gem of a property. Beautiful, well appointed rooms with decadent bedding. Friendly service across the board. Quick room service and outstanding facilities. We’d be happy to have stayed for a week. Be aware that the location has relatively heavy traffic for Ireland, so plan some extra time coming and going, but once you’re on the property you feel a million miles away.
Stayed 2 nights in Oct 2023

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stunning property with exceptional dining and a wonderful staff. I’ve stayed here twice and love it. It’s close enough to town but in a quieter more serene area.
Stayed 2 nights in Sep 2023

10/10 Excellent

Rory, Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spot, about a 15 minute drive from anything else in Galway. Pricey!
Stayed 2 nights in Sep 2023

10/10 Excellent

James, Austin

Travelled with family, Travelled with partner
Absolutely stunning.
Stayed 1 night in Sep 2023

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful experience!! Thanks
Stayed 2 nights in Sep 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and wonderful grounds. Perfect mix of luxury but informality. Strongly recommended.
Stayed 3 nights in Sep 2023

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Spot to Stay While Touring Ireland
We had a great stay at the Glenlo Abbey. Wish we had more time to spend on the beautiful grounds but we were busy seeing nearby sites. Restaurants were great, service outstanding and we slept well in the comfortable bed and linens. Overall a very great stay. Eat at the Pullman - such a great experience.
Stayed 2 nights in Aug 2023
Response from Alan on 2 Sept 2023
Dear Brett,Thank you for your wonderful review. We really appreciate your kind words, and delighted you thoroughly enjoyed your stay. We hope to welcome you back again soon,Kind Regards,Alan

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

8/10 Good

George

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

William, Concord

Stayed 2 nights in Jun 2023

4/10 Poor

Alexander

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
This place is way overpriced. Beautiful lobby and lounge area but that’s where it stops. Rooms are modern for the expectation of being old/grande. Eggs Benedict were cold, pancakes dry. We paid less for Cahernane house hotel in Killarney and enjoyed it 10 times more. Would not recommend due to the price
Stayed 1 night in Aug 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Nothing too much trouble. Evening meal 1st class. Good choice on menu. Beautiful surroundings, easy parking. How a hotel ought to be run.
Stayed 1 night in Aug 2023
Response from Alan on 8 Aug 2023
Thank you William for your wonderful review. I am please to read you thoroughly enjoyed your stay and we look forward to welcoming you back to Galway soon,Kind Regards,Alan

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Alan on 28 Jul 2023
Dear Dawn,Thank you for your wonderful 5* review. I am delighted you thoroughly enjoyed your stay and I hope we have the pleasure of welcoming you back again soon,Kind Regards,Alan LarkinDirector of Rooms

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Out of our 3 hotels that we stayed at on our trip to Ireland this one was by far the best. From the moment you walk in the staff that greet you the doorman and reception are so friendly. Breakfast and food here was excellent definitely recommend the Pullman carriage for dinner again the staff very friendly.
Stayed 2 nights in Jul 2023
Response from Alan on 28 Jul 2023
Dear Julie,Thank you for your wonderful 5* review. I am delighted you thoroughly enjoyed your stay and I hope we have the pleasure of welcoming you back again soon,Kind Regards,Alan LarkinDirector of Rooms

10/10 Excellent

Justin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful and the staff are friendly and helpful. Short cab ride into the city center.
Stayed 1 night in Jul 2023
Response from Alan on 22 Jul 2023
Thank you Justin for your wonderful review,I hope we have the pleasure of welcoming you back again soon,Kind Regards,Alan

10/10 Excellent

Stephanie, KENNEWICK

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property just outside of the city. Comfortable and clean. Great breakfast and fun theater room showing movies.
Stayed 1 night in Jun 2023
Response from Alan on 22 Jun 2023
Dear Stephanie,Thank you very much for your wonderful review. I am delighted you thoroughly enjoyed you stay with us and I hope we have the pleasure of welcoming you back again in the near future,Kind Regards,Alan LarkinDirector of Rooms

10/10 Excellent

John, Staten Island

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, welcoming and helpful staff, quiet surroundings with wonderful nature walks and short car ride to town.
Stayed 3 nights in Apr 2023
Response from Alan on 19 Jun 2023
Dear John,Thank you for your wonderful review on your recent stay with us. I am delighted you thoroughly enjoyed your stay with us and I hope we have the pleasure to welcome you back to Galway again in the near future,Kind Regards,Alan LarkinDirector of Rooms

10/10 Excellent

peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was fantastic and very helpful. Michael was very helpful and a complete gentlemen. The fishing guide, Jim, was the highlight of our stay in Galway.
Stayed 2 nights in May 2023
Response from Alan on 7 Jun 2023
Dear Peter,Thank you or your wonderful review on your recent stay with us. I am delighted you thoroughly enjoyed your time with us and that you made the most of the facilities we offer. I hope we have the pleasure of welcoming you back again in the near future,Kind Regards,Alan LarkinDirector of Rooms

10/10 Excellent

Connor

Stayed 3 nights in May 2023
Response from Alan on 15 Jun 2023
Dear Connor,Thank you for your wonderful review on you recent stay and for choosing Glenlo Abbey Hotel & Estate. It was a pleasure to welcome you to the Hotel and I hope we have the opportunity to welcome you back again soon,Kind Regards,Alan LarkinDirector of Rooms

10/10 Excellent

Ronald

Stayed 1 night in May 2023
Response from Alan on 27 May 2023
Dear Ronald,Thank you for your wonderful review on your recent stay with us. I am delighted you thoroughly enjoyed your time with us and I hope we have the pleasure of welcoming you back to Galway again soonKind Regards,Alan LarkinDirector of Rooms

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Wonderful experience! Beautiful room and amenities. We were able to catch a movie on our first night! Very special!
Stayed 2 nights in May 2023
Response from Alan on 27 May 2023
Dear Samantha,Thank you for your wonderful review on your recent stay with us and for your lovely kind words. I am delighted you thoroughly enjoyed your time with us and I hope we have the pleasure of welcoming you back to Galway again soonKind Regards,Alan LarkinDirector of Rooms

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful!
Stayed 2 nights in May 2023
Response from Alan on 27 May 2023
Dear Robert,Thank you for your review on your recent stay with us. I am delighted you thoroughly enjoyed your time with and if you had any other feedback that you felt we could have added to or enhanced your experience I would be be grateful to know. I hope we have the pleasure of welcoming you back to Galway again soonKind Regards,Alan LarkinDirector of Rooms

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place, very friendly staff and amazing food.
Stayed 1 night in May 2023
Response from Alan on 27 May 2023
Dear Michael,Thank you for your wonderful review on your recent stay with us. I am delighted you thoroughly enjoyed your time with us and I hope we have the pleasure of welcoming you back to Galway again soonKind Regards,Alan LarkinDirector of Rooms

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel!!
Absolutely loved our stay here. What a beautiful hotel! We were here to see Galway but stayed most of the time relaxing in the hotel.
Stayed 1 night in May 2023
Response from Alan on 27 May 2023
Dear Guest,Thank you for your wonderful review on your recent stay with us. I am delighted you thoroughly enjoyed your time with us and I hope we have the pleasure of welcoming you back to Galway again soonKind Regards,Alan LarkinDirector of Rooms

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with spectacular views. Everyone was friendly and helpful. And it was great fun to watch a movie in their own private theater.
Stayed 2 nights in Apr 2023
Response from Alan on 27 May 2023
Dear Shawn,Thank you for your wonderful review on your recent stay with us. I am delighted you thoroughly enjoyed your time with us and I hope we have the pleasure of welcoming you back to Galway again soonKind Regards,Alan LarkinDirector of Rooms

2/10 Terrible

Glenn

Stayed 2 nights in Apr 2023
Response from Alan on 27 May 2023
Dear Glenn,Thank you for your review on your recent stay with us. I can see from your score that you did not have a truly enchanting experience and I would love the opportunity to speak with you regarding this to identify where we could have added to or enhanced your stay. I would be grateful if you could advise a suitable contact number to discuss. I look forward to hearing from you,Kind Regards,Alan LarkinDirector of Rooms

10/10 Excellent

Henriette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Staff very attentive. Large rooms well appointed. Amazing breakfast. Several dining options. Just know that it is not walkable distance from Galway city center, need to take taxi.
Stayed 2 nights in Mar 2023

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023