Mediocre hotel in good location
First, maybe the guy at Registration didn't like working on St. Patrick's Day, but his attitude at check-in was snarky and borderline rude. For instance, he admonished me for unloading bags at the front rather than going straight to park in the garage--really? Then, I asked for 2 rooms with single beds. He gave us both doubles. Then, the heat in our room didn't work. It was literally 50 degrees in there when we entered. Finally, the hotel is undergoing renovations so there was no space in the small bar the whole time (which was not disclosed until the night before I checked in). Wait staff was clearly overworked and I had to search out wait staff to get them to take a drink order. The hotel is in a lovely, convenient spot but it is dated (think 70s) and shows wear and tear.
Comment from Hotel Management
23-Mar-2017 by Radisson Blu Hotel & Spa, Galway , Hotel Management
We are pleased you enjoyed the location of the hotel.
We are disappointed to hear of your experience at check in and we will pass this on to our Rooms Division Manager. We do apologise that the heat in your bedroom not working. We trust you will be happy with our new look in the next few months.