Ratings based on 588 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent Stay

Posted 15-Jan-2016
Cons: Guests should have the ability to adjust heating and cooling in room
The Good 1. Friendly and helpful staff 2. Clean and modern facilities 3. Excellent breakfast buffet 4. Free high-speed internet 5. Very reasonable price The Bad 1. No in-room safe unless you book a business class room 2. Breakfast is extra 3. Parking is extra The Ugly 1. Heating system cannot be controlled in room. If the temperature is not warm enough for you they have to bring a portable heater in your room. The portable heater we got was a bit flimsy, it was missing a wheel, and didn't generate enough heat. 2. Air conditioning is currently being installed. Didn't bother us because it's winter but hopefully it will be finished by summer.
3 out of 5
Recommended
for Everyone
by A verified traveller

Needs upkeep

Posted 03-Jan-2016
Pros: It's location...breakfast.
Cons: repair the tired aspects of the room....peeling varnish
The Radisson Blu in Galway needed upkeep. The varnish on the wood around the door frame was peeling, toilet was difficult to flush, heat not easy to regulate. The breakfast was nice and offered a good variety. The location was perfect and a minutes walk from the train and bus station.
Comment from Hotel Management
10-Jan-2016 by david.glynn@radissonblu.com, Hotel Management
Dear Guest We are delighted that you enjoyed your stay and in particular the breakfast. We note your comments and please be assured we have a continuous maintenance programme to ensure the hotel remains to the standards you would expect. Best wishes David
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Nov-2015
Pros: Front Staff helpful, comfortable rooms, selection of restaurants, view from sushi restaurant
Cons: Fix salt room sooner vs later - told it probably wouldn't be until new year, if then. Supply free water bottle in standard rooms
Location: Easy walking to Eyre Square, shopping and restaurants
Disappointed salt room closed - chose hotel for it. Staff didn't seem to care. Thermal suite was nice. Rooms clean and comfortable. Breakfast great. Other hotels had free water bottle in room each day as standard amenity.
Comment from Hotel Management
18-Nov-2015 by Radisson Blu Hotel & Spa, Galway, Hotel Management
Dear Guest. We are delighted that you enjoyed your staff and they provided you with a good service. We apologize the salt spa is not in operation and we hope to have this working as soon as possible. We note your comments regarding the bottled water and have passed this to management. Best wishes David
5 out of 5
Recommended
for Couples
by Stephen from Holywood ,Co Down

Fun in Galway

Posted 07-Nov-2015 on Hotels
Great weekend break Hotel was beautiful ,very friendly staff will stay here again ,highly recommend this hotel
Comment from Hotel Management
16-Jan-2016 by David, Hotel Management
Dear Stephen I hope you are well We are delighted you enjoyed your stay with us here in Galway. We are pleased that everything was to your needs and that you will return again in the near future. Best wishes David
4 out of 5
Recommended
for Couples
by christoph

This traveller left a rating score only Posted 07-Nov-2015 on Hotels
5 out of 5
Recommended
for Getaway With Friends
by A verified traveller

shopping break

Posted 06-Nov-2015 on Hotels
nice break ,good hotel will stay here again
Comment from Hotel Management
09-Jan-2016 by David, Hotel Management
Dear Guest We are delighted that you enjoyed your break. We look forward to welcome you back to us again in Galway. Thanks again David
5 out of 5
Recommended
for Business Travellers
by Niall

Posted 05-Nov-2015 on Hotels
Comment from Hotel Management
09-Jan-2016 by David, Hotel Management
Dear Niall We are pleased you stayed with us and we look forward to welcome you back again in the near future. Regards David
4 out of 5
Recommended
for Business Travellers
by A verified traveller from Philadelphia

Nice hotel, kind staff

Posted 05-Nov-2015
Nice hotel in Galway. Excellent customer service. Very kind and cordial front-desk staff. A bit understaffed in other areas (may be due to season). Direct access to parking garage (important when moving equipment or luggage around). Easy access to downtown without the noise (a major plus compared to downtown hotels). All round pleasant stay for a quick business trip to Galway. Expect to use again under similar circumstances soon.
Comment from Hotel Management
05-Nov-2015 by David, Hotel Management
Dear David We are delighted you enjoyed your trip to Galway and that you experienced good services from our team. It is great that you will be back again to us. Regards David
5 out of 5
Recommended
for Couples
by Marian from Dublin

First stay in Radisson Hotel

Posted 04-Nov-2015 on Hotels
Really enjoyed first stay in Radisson Hotel. Will be back soon again.
Comment from Hotel Management
09-Jan-2016 by David, Hotel Management
Dear Marian We are pleased that you enjoyed your stay with us. We look forward to welcoming you back again in the near future. Best wishes David
4 out of 5
Recommended
for Couples
by Merike from Sverige

Weekend i Galway

Posted 04-Nov-2015 on Hotels
Bra läge, lugnt område men ändå i centrum. Bra rum och skön säng. God frukost och vänlig personal.
Comment from Hotel Management
05-Dec-2015 by David, Hotel Management
Dear Merike Thank you for your review. We are pleased that you enjoyed your stay with us in Galway. We hope you have good memories of your time in Galway and look forward to see you again in the near future. Best wishes David