Ratings based on 742 Verified Reviews

4.2 out of 5
92% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Kerry

Very good value hotel in excellent location.

Posted 20-Mar-2017
Pros: I liked the convenient location and easy access. Hotel was clean and staff were very friendly and efficient. Renovations didn't cause any discomfort
Cons: Tea/Coffee tray was poor/not very well stocked - only one sachet of hot chocolate. Goats cheese & beetroot starter very poor - needs big improvement.
Enjoyed our 1-night stay very much. Would definitely recommend to friends and we will definitely return. Excellent breakfast - great choice of everything and loads of it! Excellent city centre location. Convenient parking, easily accessed. Quiet room. Clean. Very comfortable large bed and lovely linen. Friendly helpful staff.
Comment from Hotel Management
23-Mar-2017 by Radisson Blu Hotel & Spa, Galway , Hotel Management
Dear Guest We are delighted you enjoyed the location and our friendly staff. We are sorry your hospitality tray was not fully stocked and that our starter was not of good quality. We hope that you will stay again in the near future. Best wishes David
2out of 5
by A verified traveller from Salt Lake City

Mediocre hotel in good location

Posted 20-Mar-2017
Pros: Location.
Cons: Registration staff needs to work on developing a more welcoming attitude.
Location: Very close to city center, restaurants, shopping.
First, maybe the guy at Registration didn't like working on St. Patrick's Day, but his attitude at check-in was snarky and borderline rude. For instance, he admonished me for unloading bags at the front rather than going straight to park in the garage--really? Then, I asked for 2 rooms with single beds. He gave us both doubles. Then, the heat in our room didn't work. It was literally 50 degrees in there when we entered. Finally, the hotel is undergoing renovations so there was no space in the small bar the whole time (which was not disclosed until the night before I checked in). Wait staff was clearly overworked and I had to search out wait staff to get them to take a drink order. The hotel is in a lovely, convenient spot but it is dated (think 70s) and shows wear and tear.
Comment from Hotel Management
23-Mar-2017 by Radisson Blu Hotel & Spa, Galway , Hotel Management
Dear Connie We are pleased you enjoyed the location of the hotel. We are disappointed to hear of your experience at check in and we will pass this on to our Rooms Division Manager. We do apologise that the heat in your bedroom not working. We trust you will be happy with our new look in the next few months. Best wishes David
5out of 5
Recommended
for Everyone
by A verified traveller from Rhyl, North Wales

Great Hotel

Posted 06-Mar-2017
Highly recommended. Great deal, great rooms, great breakfast. Good bar. Very close to town centre.
Comment from Hotel Management
06-Mar-2017 by david.glynn@radissonblu.com, Hotel Management
Dear Paddy We are pleased you recommend the hotel and that you had a good stay. We look forward to have you stay with us again in the near future. Best wishes David
4out of 5
Recommended
for Everyone
by A verified traveller

Short family break

Posted 03-Mar-2017
Great location close to Eyr Square. Children dine free which is great for families . Food in the lobby bar is only OK, poor selection , however the girl serving in the lobby bar took excellent care of us and our 3 year old child . Very friendly and efficient .
Comment from Hotel Management
03-Mar-2017 by Radisson Blu Hotel & Spa, Galway, Hotel Management
Dear Guest We are pleased that you enjoyed your stay with us. We are sorry you did not feel the food in the lobby was satisfactory. It is great that you received good service from our staff. Best wishes David
4out of 5
Recommended
for Everyone
by A verified traveller

Beautiful hotel with a river view

Posted 01-Mar-2017
Pros: Location.
Cons: Check in process .
Location: The bus station is next building. Across the road, there is a tourist information center with very helpful personnel. The train station is also close.
But my husband and I I'd not get the best view from the room - when we got to the room with all our luggage and opened the door with a magnetic key, we saw that the room was not vacant, there were other people's belongings... Fortunately for us, there was a housekeeping manager near by on the same floor. She was very kind to go down to the front desk and find another room for us, brought us new keys apologizing for inconvenience. Other than that, our stay was comfortable. We couldn't get any spa services - they need to be booked long before. Location is great. Everything is close by in this small town.
Comment from Hotel Management
03-Mar-2017 by Radisson Blu Hotel & Spa, Galway , Hotel Management
Dear Guest We are pleased you enjoyed the location of the hotel. We are very sorry there was a mix up with your room allocation and we will review this with our Front Office team. We hope that you had pleasant memories of your stay and we look forward to welcome you again in the near future. Best wishes David
5out of 5
Recommended
for Everyone
by A verified traveller from cheshire

Perfect for Galway Weekend

Posted 27-Feb-2017
Pros: Breakfast.Bedroom. Gym.
Love the bedroom. Very clean. Good size. Gym/pool good. Variety of Equipment & up to date. Breakfast fab.Staff friendly and professionally helpful. Great location for visiting town.
Comment from Hotel Management
28-Feb-2017 by Radisson Blu Hotel & Spa, Galway , Hotel Management
Dear Guest We are pleased you enjoyed our bedrooms along with our swimming pool and gymnasium. It is great that our staff were friendly and that the location was to your satisfaction. Best wishes David
5out of 5
Recommended
for Everyone
by A verified traveller from belfast

Nice hotel close to everything. Lovely interior

Posted 19-Feb-2017
Pros: Warm welcoming hotel with a lovely swimming pool and a outside jacuzzi. Breakfast was excellent too
Cons: Nothing
Location: Close to the centre of Galway, plenty of bars and restaurants
Had a great time, lovely hotel with easy access to all the attractions in galway
Comment from Hotel Management
22-Feb-2017 by Radisson Blu Hotel & Spa, Galway , Hotel Management
Dear Guest We are pleased that you enjoyed the hotel experience and that you had time to experience all the outlets such as the pool and the outside jacuzzi. We hope to see you again in the near future. Best wishes David
4out of 5
Recommended
for Everyone
by A verified traveller

good value hotel

Posted 06-Feb-2017
Pros: was bright and very clean with signs clearly displayed for rooms bar dinning etc
Cons: not really my area . What I would like others might not. Best left to experts
Location: location is 5 min walk to city centre and all the shops and bars.
Stayed for a week end. Hotel was easy to find and had underground parking. Took lift from car park straight to reception where the staff were very friendly and helpful.
Comment from Hotel Management
06-Feb-2017 by Radisson Blu Hotel & Spa, Galway , Hotel Management
Dear Guest We are pleased that you enjoyed your stay with us here in Galway. We look forward to meeting you again in the near future. Best wishes David
4out of 5
Recommended
for Everyone
by A verified traveller from London

Comfortable stay, but food and service need work

Posted 05-Feb-2017
Pros: Venue, spaciousness
Cons: Food, service
The rooms are spacious and clean (although a handle was broken off the wardrobe and the sink in my room was blocked). I sent back some food I ordered on room service - my complaint was dealt with swiftly and the bill waived. But I've never done that anywhere before so I don't think I was picky: The menu described a thai-style curry, but I got a bowl of peppers and onions in a yellow curry sauce (no other veg and the sauce was like the sort one finds on chips and curry from a take-away). On the other evening, I had a quick bite with a friend in the downstair bar, and they forgot to bring our teas and deserts. Again, the bill for that was waived immediately (we hadn't complained).
Comment from Hotel Management
09-Feb-2017 by Radisson Blu Hotel & Spa, Galway , Hotel Management
Dear Guest We are sorry that you had some issues with the bedroom. We are pleased however that your complaint was dealt with swiftly and rectified to your satisfaction. We will note your feedback with our Food & Beverage Manager.
5out of 5
by A verified traveller

Great hotel, staff and location

Posted 12-Dec-2016 on Hotels
Very comfortable. Nice food and very good service from the staff.
Comment from Hotel Management
16-Dec-2016 by General Manager, Hotel Management
Dear Guest We are pleased you enjoyed your stay and had good service from our team. Regards David