Ratings based on 995 Verified Reviews

4.1 out of 5
80% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Excellent service!

Posted 11-Apr-2018
The staff was so friendly and accommodating to my special requests!
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel staff

Posted 14-Feb-2018
Front desk ladies were amazing and accommodating. We’re more than happy to store our luggage as we toured the city before our flight. Called us cabs whenever we needed them and made sure we knew where we were going and fun things to around town.
4 out of 5
by A verified traveller from Kerry

Comfortable Hotel, reasonable price

Posted 15-Jan-2018
Convenient hotel, comfortable, reasonably priced. Would stay again.
4 out of 5
by A verified traveller from Kerry

Nice hotel, reasonably priced.

Posted 15-Jan-2018
The hotel was comfortable and staff were accommodating when we required a meeting room at short notice.
4 out of 5
by Richard

Recommended

Posted 06-Jan-2018 on Hotels
Really nice hotel, a one mile (20 minute) walk from the old town. We stayed here for New Year’s Eve, the bar was a lot of fun. Good restaurant, clean rooms. Free parking in a garage beneath the hotel.
3 out of 5
by Paul

Not bad

Posted 05-Jan-2018 on Hotels
Nice clean , friendly hotel . sleep disrupted by noisey building generator. Raised issue on check out, no real concern shown or offer to compensate by offering a free coffee that I had ordered whilst awaiting my transport.
2 out of 5
by A verified traveller

Decline

Posted 30-Dec-2017 on Hotels
When a Hotel goes from Marriot to Pillo to Maldron you wonder will there be casualties. It is sad see the decline of this Hotel. The front door is damaged and crooked but there are electric doors inside. The seal on the windows which makes up the outside wall seems to be gone so traffic noise and cold is a problem. The heater at 26 degrees blows cold air. The king size bed and linen perfect and nice room overall. The toilet seat has dried urine stains but at least it had dried. The toilet didn’t flush properly so not ideal for sharing. Parking free and WiFi good ... reception fine
3 out of 5
by A verified traveller

Posted 14-Dec-2017
Room to hot not enough tea coffee or milk service very slow in the restaurant,breakfast was not very hot tea and coffee only Luke warm , when I asked for a rose wine they didn't have it we will not be staying there again. No
5 out of 5
by Paul

This traveller left a rating score only Posted 12-Dec-2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller from Northern Ireland

Great Stay

Posted 05-Dec-2017
Pros: It was very relaxed.
Cons: We had a meal on the night we arrived which wasn't great. Breakfast was very good with great selection of both hot and cold items.
Location: Just taxi ride from Galway centre and Christmas markets.
We were impressed with rooms, which were spacious and very clean. The staff were very friendly and helpful.