Ratings based on 1,059 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from US

Great location, good breakfast, good parking

Posted 30-Nov-2016
Cons: Showers, beds, heat
Location: Perfect
It was good. Really close to the action, easy parking and quit rooms.
5out of 5
by A verified traveller from US

Quaint w/ Great Location

Posted 29-Nov-2016
Pros: Within walking distance to everything in down town Galway. Very friendly and attentive staff.
Cons: Easier access to parking facility; road construction caused us problems.
Location: You can walk across the street through the square to the all shopping, restaurants and pubs
Very nice, old world hotel with a great location. Easy access to all sites, shopping, dining and local pubs.
5out of 5
by A verified traveller from US

Great location in the city center.

Posted 29-Nov-2016
Pros: The location was great.
Cons: Nothing in particular I can think of.
Location: It's right in the center of Galway which was very convenient.
The staff was extremely helpful. The room was very nice. Valet parking was a big plus. The restaurant was excellent.
5out of 5
by A verified traveller from Nottinghamshire, UK

A Fine Hotel - great stay

Posted 24-Nov-2016
Thoroughly enjoyed a very restful break whilst in Galway on business. The hotel is tastefully decorated, has excellent staff who leave you alone yet respond rapidly to requests.
5out of 5
by A verified traveller from US

Posted 22-Nov-2016
We enjoyed our stay at this hotel. Staff were friendly and helpful. Parking and huge breakfast was included in our 2 nights. Short walking distance to restaurants and shops. We will def stay here on our next visit.
5out of 5
by A verified traveller from California

Great, central location, spacious rooms, clean

Posted 10-Nov-2016
Pros: This Hotel is fantastic, spacious rooms, everything within walking distance, fantastic breakfast, the lounge area had a lot of guests lazing away listening to soft classical music sipping their wines etc, Hotel guests seemed to be mostly Americans like myself at the time, staff were so helpful I had to politely say take it easy ☺ The hotel has an old hotel ambience but everything is up to date, Galway city is fantadtic, one can never get bored.
Cons: Everything was great, no need to change anything.
Location: Lots of great restaurants around Eyre square, some with excellent local fish and fresh Galway Bay oysters for great prices, similar in LA would cost 3
5out of 5
by A verified traveller from Calgary, AB, Canada

Great hotel!

Posted 24-Oct-2016
Pros: Great location (0.5 block from train and bus stations) and just a block from the city sights. The staff was extremely helpful and kind. I will definitely tell friends to try the hotel.
Cons: The hair dryer in the bathroom was not adequate - time to upgrade.
2out of 5
by A verified traveller

Overrated. Dingy. Amenities lacking.

Posted 20-Oct-2016
Not even a bar of soap in the bathroom. Location is the best that this hotel has going for it.
5out of 5
by A verified traveller from Ohio, USA

Great Staff - Great Location

Posted 17-Oct-2016
I really enjoy staying at this hotel. It has an old European feel - - the entire hotel is immaculate and the breakfasts are extremely good. The hostess in the dining room is lovely, and the staff at check in is courteous and very helpful. The room was comfortable and so wonderfully clean. Some of the fixtures and upholstered pieces could be updated . . . but I would still stay here if I return to Galway. For visiting old Galway, shopping and pedestrian accessibility, and accessibility to train and bus/tour transportation, it can't be beat.
5out of 5
by A verified traveller from Chicago

Excellent location / Excellent staff

Posted 27-Sep-2016
Cons: Pillows were a little uncomfortable.
Location: Walkable to everything.
Room was clean and staff was very helpful. Staff made good recommendations for places to eat and sights to see.