Ratings based on 487 Verified Reviews

4.3 out of 5
90% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel only 15min walk from the city.

Posted 24-Apr-2017
Myself and my girlfriend stayed for 2 nights. Upon arrival we were late checking in (7pm) and as a result did not have enough time to make it to the city for dinner. The hotel staff were happy to accommodate us with a beautiful meal, all 5 mins before they closed. The hotel itself is beautiful with large rooms and only 15mins from Galway city.
4 out of 5
Recommended
for Everyone
by A verified traveller from Mercer Island, WA

Great staff. Nice room. Location ?

Posted 22-Apr-2017
The hotel is going through a renovation. That said it was very easy to maneuver and quiet. The staff is incredible. Had our laundry done for us and back quickly smelling fresh and folded! The room and bathroom were clean and spacious! Great directions from the staff for easy navigation in Galway. Also easy travel from the hotel to spots north and south. Breakfast was incredible!
5 out of 5
Recommended
for Everyone
by A verified traveller

Superb hotel in a great location

Posted 27-Mar-2017
Pros: Couldn't fault anything
Location: On the outskirts of the city but easy access to main thoroughfare. Quiet location.
Easy to find, quick check-in, beautiful clean spacious room & bathroom. Fabulous food. Great Breakfast. What more can one say, will definitely recommend and would stay again
5 out of 5
Recommended
for Everyone
by A verified traveller

pleasant stay, pleasant staff

Posted 16-Mar-2017
Pros: The choice of gluten free food and the pleasantness of the staff
Cons: Hard to get the temperature just right in the shower
Location: The hotel is only a couple of minutes drive or about 20 minutes walk to the centre of Galway where there is shopping and plenty of entertainment
Although there is a renovation job going on at present, it did not affect the excellent service provided in this hotel. Food is excellent and staff are pleasant and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Mar-2017
Very nice hotel. Being remodeled but staff helpful if needed
5 out of 5
Recommended
for Everyone
by A verified traveller from Aus

Great place to stay in Galway

Posted 11-Mar-2017
The hotel is great and excellent value for money. Rooms are well laid out, easy chairs, table, comfortable firm bed, spacious bathroom. Breakfast was excellent value, it has a well stocked buffe and you can order additional items from the menu. We booked one night and had planned to travel further up the coast and find another location to stay as we travelled. But decided to stay another night and adjust our sightseeing plans knowing even though we would have a long day we were coming back to great place to recover. Staff are friendly and helpful. The hotel offered us the option to pay for the extra night in Aus$ and at good rate with no additional bank charges. They have some renovations occurring, but there was no noise and no inconvenience. Hotel located on quiet road just off N6, so quiet. Will stay again when we return to Ireland.
5 out of 5
Recommended
for Everyone
by A verified traveller

Very nice hotel

Posted 11-Mar-2017
Pros: Friendly front desk, very nice, clean, comfortable and modern room. Bar service was good and breakfast was great.
Cons: Nothing that I could see.
Location: We had a car so it was a short drive in to town. We weren't here long enough to explore around the hotel by foot.
This was the best hotel of our three week trip. It almost seemed to me like they were striving for more stars. We only stayed one night but I was really impressed with my stay here.
4 out of 5
Recommended
for Everyone
by A verified traveller from Cork

Nice hotel with excellent staff

Posted 27-Feb-2017
This is a lovely hotel with excellent helpful bar staff, they were so nice and friendly and very chatty and I do think Joey, Shannen and Carl deserve a special mention. The hotel is not to far from city center, it's under going repairs at the moment which doesn't affect comfort in any way. Breakfast is excellent and it was included in the price. Well worth the value & comes recommend. Lower the heating slightly guys 😆
5 out of 5
by stephanie

very worthwhile stay

Posted 24-Jan-2017 on Hotels
very helpful ,obliging staff. Excellent food.
5 out of 5
by Michael

Chilling ouy

Posted 22-Jan-2017 on Hotels
It was very good