Ratings based on 473 Verified Reviews

4.3 out of 5
90% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

pleasant stay, pleasant staff

Posted 16-Mar-2017
Pros: The choice of gluten free food and the pleasantness of the staff
Cons: Hard to get the temperature just right in the shower
Location: The hotel is only a couple of minutes drive or about 20 minutes walk to the centre of Galway where there is shopping and plenty of entertainment
Although there is a renovation job going on at present, it did not affect the excellent service provided in this hotel. Food is excellent and staff are pleasant and helpful.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Mar-2017
Very nice hotel. Being remodeled but staff helpful if needed
5out of 5
Recommended
for Everyone
by A verified traveller from Aus

Great place to stay in Galway

Posted 11-Mar-2017
The hotel is great and excellent value for money. Rooms are well laid out, easy chairs, table, comfortable firm bed, spacious bathroom. Breakfast was excellent value, it has a well stocked buffe and you can order additional items from the menu. We booked one night and had planned to travel further up the coast and find another location to stay as we travelled. But decided to stay another night and adjust our sightseeing plans knowing even though we would have a long day we were coming back to great place to recover. Staff are friendly and helpful. The hotel offered us the option to pay for the extra night in Aus$ and at good rate with no additional bank charges. They have some renovations occurring, but there was no noise and no inconvenience. Hotel located on quiet road just off N6, so quiet. Will stay again when we return to Ireland.
5out of 5
Recommended
for Everyone
by A verified traveller

Very nice hotel

Posted 11-Mar-2017
Pros: Friendly front desk, very nice, clean, comfortable and modern room. Bar service was good and breakfast was great.
Cons: Nothing that I could see.
Location: We had a car so it was a short drive in to town. We weren't here long enough to explore around the hotel by foot.
This was the best hotel of our three week trip. It almost seemed to me like they were striving for more stars. We only stayed one night but I was really impressed with my stay here.
4out of 5
Recommended
for Everyone
by A verified traveller from Cork

Nice hotel with excellent staff

Posted 27-Feb-2017
This is a lovely hotel with excellent helpful bar staff, they were so nice and friendly and very chatty and I do think Joey, Shannen and Carl deserve a special mention. The hotel is not to far from city center, it's under going repairs at the moment which doesn't affect comfort in any way. Breakfast is excellent and it was included in the price. Well worth the value & comes recommend. Lower the heating slightly guys 😆
5out of 5
Recommended
for Everyone
by A verified traveller

Comfortable, clean and cosy

Posted 21-Dec-2016
We had an adjoining room for our children, they loved the experience, clean warm. The breakfast was fabulous, the fussy eaters were accommodated. We left ready to tackle the day ahead!
5out of 5
Recommended
for Everyone
by A verified traveller from Australia

Nice hotel great service

Posted 15-Dec-2016 on Wotif
Nice room, light and airy. Great food and nice vibe in pub. Breakfast was excellent. Close to attractions and a pleasant walk to the University. Highly recommend this hotel for business and leisure stays.
4out of 5
by A verified traveller

easy access to galway ideal base

Posted 15-Dec-2016 on Hotels
very pleasant staff a very nice hotel would definitely come back
4out of 5
by A verified traveller

This traveller left a rating score only Posted 12-Dec-2016 on Hotels
4out of 5
by A verified traveller

Location location

Posted 09-Dec-2016 on Hotels
Basis hotel in a very accessible location