Ratings based on 770 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
79% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1out of 5
by A verified traveller from Phoenix

3 Big Things Broken

Posted 11-Jul-2016
Pros: Location
Cons: Fix broken things.
Location: Dowtown is close and very cool.
We were given a suite which was nice except that the AC was broken. The sent up some fans which helped. TV's didn't work, but we didn't care as it was late and we went right to bed. They said, they would fix the AC and TV's the next day. After a day of touring, we came back to a room that was not cleaned and nothing was fixed. We called down to reception who said nothing was fixed because no engineer worked on Saturday. The staff made us feel a bit unreasonable for complaining about no AC, no TV and un-cleaned room. They did move us to another room which was fine. Bad experience for us. Would not recommend this hotel. Don't think management is on top of things. Staff was friendly but not equipped to handle issues.
5out of 5
by A verified traveller

nice hotel.

Posted 04-Jul-2016
Pros: Average service hotel---rooms rather small.
Cons: nothing.
Location: Had to taxi into city.
Well outside of city proper had to use taxis for commute. expensive.
5out of 5
by A verified traveller from CARLISLE PA.

A nice Irish hotel

Posted 24-Jun-2016
Pros: The staff was always friendly. The restaurant had great food and the prices were reasonable.
Cons: I think the tub could be lower.
Location: The hotel was about five minutes away from the center of town. You could get to the bus and train station easy.
We arrived early, and the staff went out of it's way to get us our room early. We had a long flight and a two hour bus. So we were happy to get a room early.
5out of 5
by A verified traveller from Derry

Great modern hotel every suitable for short stay

Posted 19-Jun-2016
Pros: Porridge was excellent
Cons: Fruit salad could be improved
Good facilities for short stay. Car needed for easy access to Galway.
3out of 5
by A verified traveller from sydney australia

Not as advertised on Expedia

Posted 28-May-2016
This hotel was advertised as city center that is very incorrect . Had to get a bus which ran every hour when I wanted to go into the city. Thus information on Expedia booking was incorrect.
4out of 5
by A verified traveller from NC

Convenient to city and major roads

Posted 19-Apr-2016 on Orbitz
Pros: The staff at the restaurant and bar was the best.
Cons: The lobby and entry was small
Location: Close to shopping
The hotel has good access to roads in and out of Galway, but not too far away from the city center and shopping... Very convenient and friendly staff.
3out of 5
by A verified traveller

This traveller left a rating score only Posted 18-Apr-2016 on Hotels
4out of 5
by A verified traveller

Comfortable

Posted 17-Apr-2016 on Hotels
Comfortable, could have been better
4out of 5
by A verified traveller

This traveller left a rating score only Posted 17-Apr-2016 on Hotels
5out of 5
by Martin

This traveller left a rating score only Posted 13-Apr-2016 on Hotels