Ratings based on 588 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from Ireland

Very handy location

Posted 15-Aug-2016
Pros: The staff and location
Cons: Given that I thought the rate of the room was over priced, having to pay for parking was very annoying
The staff were excellent, very friendly and accommodating. The hotel was nice but not worth the cost of the stay. I would probably stay there again if the hotel rate was more reasonable.
5out of 5
by Michael from Texas

Posted 24-May-2016 on Hotels
Overall a great stay. The staff was great, especially Marie and Brian. Hotel is close to everythinh
5out of 5
by Not Provided

This traveller left a rating score only Posted 23-May-2016 on Hotels
4out of 5
by A verified traveller

Great location- Erratic food

Posted 17-May-2016
Pros: Staff courtesy and cleanliness
Cons: Food consistency.
Location: GREAT location! Close to Eyre square, the pedestrian center with its continual music, close to the river and the Claddagh area.
So close to the Harbour- we had several full days out and could easily walk back to the hotel. Easy walk from the bus station as well! Nice and clean and very helpful staff! The restaurant was either very good or not great. The service was so-so because they appeared very busy. The soup was outstanding on Day 1, but when go it again on Day 2, it was not as good. Same with the tea and sausages. The decor is a bit odd- it feels a bit gothic and Halloweeny- standing candelabras with flickering (real!) candles, web-like door handles and lots of purple velvet. Rooms were very clean and the directions for how to adjust the water flow were very helpful.
5out of 5
by Stephen from Holywood Co Down

good times in Galway

Posted 03-May-2016 on Hotels
great weekend beautiful hotel very friendly staff ,really good food
3out of 5
by A verified traveller

Posted 03-May-2016 on Hotels
first night our room was very very noisy from 3.45 until 5.30 with people at the smoking area of the hotel. The next morning we asked to be moved and were put in a room at the back of the hotel and we didnt hear any noise. We were disappointed that there was no entertainment in the hotel.
4out of 5
by Christian from Schweiz

Posted 02-May-2016 on Hotels
War super. Gutes Hotel inkl. Parkplatz! Gerne wieder!
4out of 5
by A verified traveller

Venlig reception

Posted 11-Apr-2016 on Hotels
Centralt beliggende, alt var som skulle være.
5out of 5
by Fiona from Limerick

Lovely Stay Would Definately Go Back

Posted 09-Apr-2016 on Hotels
Stayed for a wedding service was perfect, bedroom was lovely and spacious with all wanted facilities. Food in the hotel was amazing we didn't have to go anywhere else.
5out of 5
by Wade

Posted 28-Mar-2016 on Hotels
Wonderful home base for St. Paddy's Day for us. Great staff, and restaurant is very reasonable in price and high in quality. Great stay.