Ratings based on 633 Verified Reviews

4.2 out of 5
88% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
2out of 5
by A verified traveller

Sub par

Posted 22-Mar-2017
Half of the rooms are situated right next to some apartments or other hotel. The rooms look directly into this hotel room. Also, they had construction going almost our whole stay so we were woken up by Jack hammers and given no notice beforehand. Breakfast was free which was nice. Had to pay for parking which wasn't too expensive. I guess my real gripe was the location.
5out of 5
Recommended
for Everyone
by A verified traveller

First night of road trip!

Posted 18-Mar-2017
Arrived weary, happy with surroundings. Chilled and refreshed in our room, then went to explore area enjoyed the vibrant and varied surroundings and had a fabulous meal and great Guinness ๐Ÿ˜€๐Ÿ˜€
3out of 5
Recommended
for Everyone
by A verified traveller

Close to Galway Center

Posted 18-Mar-2017
Overall the Hotel was a good place to stay. The Hotel is within walking distance to Galway Center main street and harbor area. My only complaint is I was charged in US dollars when I asked to be charged in Euros. I was charged an additional 3%.
4out of 5
Recommended
for Everyone
by A verified traveller from North Carolina

Perfect location

Posted 17-Mar-2017
Hotel is easy to find. Greeted with smiles from the staff upon checking in and throughout our stay. Had no problems printing out our boarding passes. Room was perfect size for two. Bed was comfortable. Downtown was only a 5 minute walk over the bridge. Breakfast had many options to choose from. The only negative is that the food could have been kept warmer (the hot foods) as it was pretty cool upon sitting down to eat it. Overall experience was great. I would stay here again.
5out of 5
Recommended
for Everyone
by A verified traveller from castlebar Ireland

Excellent location

Posted 19-Feb-2017
My wife and I arrived checked in staff very friendly and welcoming. Appearance of hotel was very good clean and well presented. Our room was bright and clean , well laid out. Breakfast is well laid out and plentiful. Breakfast staff very accommodating. Overall a 10/10 from us.
5out of 5
Recommended
for Everyone
by A verified traveller

conveniently close to galway city center...

Posted 10-Jan-2017
had a great stay here the staff is very friendly and helpful. the hotel itself is spotless and cosy. would recommend anyone to stay here.
4out of 5
by A verified traveller

Great Amenities and location

Posted 20-Dec-2016 on Hotels
Great hotel in a lovely location by the harbour
5out of 5
by A verified traveller

Fantastic hotel. Luxurious room

Posted 15-Dec-2016 on Hotels
We stayed at this hotel for 1 night in one of the superior rooms. The room was amazing. Very tastefully decorated and with a comfortable king-size bed. It was clean, comfortable and luxurious definitely worth the extra money. The rainfall shower was excellent. The location is great only a few minutes walk from shop Street where there's lots of bars, pubs and restaurants. The staff are very helpful and friendly. Breakfast was lovely with plenty to choose from. We would highly recommend this hotel, we will 100% be returning next time we are in Galway.
4out of 5
by A verified traveller

Great staff

Posted 15-Dec-2016 on Hotels
Good parking and good hotel for travellers passing through and great staff who arranged tours and reception
5out of 5
by A verified traveller

Geat location and great staff

Posted 15-Dec-2016 on Hotels
Great location just a short walk to everything. Staff super friendly. Easy parking at rear. Lovely breakfast. Just wish they had apple juice at brekkie. Will be returning to stay again in the future.