Ratings based on 381 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
78% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller from Illinois

Noisy but in the heart of Galway

Posted 19-Jul-2016
Pros: Breakfast was good.
Cons: They need to be clearer about the noise and add insulation since they can't control the street noise.
Location: All the pubs and Galway attractions are right there, so you don't need a car.
We stayed here for two nights and the first night the only way we got sleep was with earplugs. This was even with a room that wasn't on the street side. If you want to be in the heart of things and not drive after your pub visits...this is a good choice. The breakfast was included in our package and was good. You could order both hot food and also get items from the continental buffet. We arrived very late and the hotel staff accommodated us with no problem. They also directed us to the cheapest car park, (at the train station), which is not the one associated with the hotel. We were part of a wedding party and thought we could have been given nicer rooms since we brought them a fair amount of business. This was our most disappointing hotel of our 2 week trip, and I had really been looking forward to it.
4out of 5
by A verified traveller from Canada

Nice hotel in good location

Posted 19-Jul-2016
The hotel is in an amazing location, steps from Galway Ceannt Rail Station and several pubs. With the location however comes a bit of noise as several of the pubs do play live music, however it was not enough to disrupt our sleep or evening.
2out of 5
by A verified traveller

Good location, bad hotel

Posted 02-Jun-2016
Hotel is dated and uncomfortable. Old and worn out
1out of 5
by William from Charlotte nc

Mildew Room sleepless night

Posted 13-Apr-2016 on Hotels
The Lobby is the hotel's best attribute, and my wife and I were pleasantly surprised after walking by the hotels on the backside next to the bus station. sadly it was short lived after 4 minutes you depart the lobby and enter the large mildew room. We left the window open hoping it would air out- Their is a nice bar across the street and between 3 and 5AM an entire guiness truck redistributes the kegs- though this is not the hotels fault just something to warn about- i would only recommend this hotel to someone I utterly despised and then would probably feel guilty about it
4out of 5
by A verified traveller from New York, NY

Super Location

Posted 10-Apr-2016
Comfortable and clean hotel with convenient location. Friendly staff and a bartender who is very welcoming. (And knows a lot about American Football!)
2out of 5
by John from Florida

Posted 25-Mar-2016 on Hotels
The rooms were not in good repair. The wallpaper was torn and the bathroom tiles etc were chipped and the grout was in need of repair. Breakfast was nice and the night we went to bar the music was very good. Location is good but the room was very disappointing.
4out of 5
by Alexis

Posted 19-Mar-2016 on Hotels
Great hotel very roomy
5out of 5
by Jackie from Chester

A lovely comfortable stay.

Posted 16-Mar-2016 on Hotels
We had a great stay at this hotel and it was as good as the first time we stayed. We will stay again.
3out of 5
by A verified traveller

This traveller left a rating score only Posted 28-Feb-2016 on Hotels
3out of 5
by Tracy

Midweek break

Posted 26-Feb-2016 on Ebookers
Brilliant hotel in a fantastic location. Staff were brilliant and the hotel was of great value for money. Everything was close by. The only downside was that we were not informed of the refurbishments that were taking place during our stay. Also the shower only had cold water however this was fixed. They also allowed a later checkout at no extra charge