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Reviews of Amber Hill Guesthouse

3 out of 5
Amber Hill Guesthouse
12 Cuan Glas, Bishop O Donnell Road, Galway, Galway

Reviews

8.4

Very good

Rating 10 - Excellent. 97 out of 217 reviews" "
Rating 8 - Good. 80 out of 217 reviews" "
Rating 6 - Okay. 25 out of 217 reviews" "
Rating 4 - Poor. 11 out of 217 reviews" "
Rating 2 - Terrible. 4 out of 217 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Good, affordable spot not far from the main hub of action. We got a room that opened up into a kitchen and living area with an extra bed for our son. Cold breakfast was perfect for us. Tea and coffee and fruit were always available. I wish there was a spot to hang wet towels. Hooks are needed or towel racks.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great snacks and tea available 24hrs. Newly renovated and very clean. Staff was very friendly and helpful.
Stayed 1 night in Jul 2019
Response from Donall on 1 Aug 2019
Thank You

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
too far from city centre no restaurants near by transportationlimited
Stayed 1 night in Jul 2019
Response from Reception on 26 Jul 2019
Thanks

8/10 Good

Simon

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Reception on 26 Jul 2019
ok thank you

8/10 Good

Thomas

Liked: Cleanliness
Ok
Was ok stay Floor boards were noisy walking around creaky Ok all the same But we'll overpriced for what it was
Stayed 1 night in Jun 2019
Response from Reception on 26 Jul 2019
Thanks

4/10 Poor

Cormac

Liked: Cleanliness, property conditions & facilities
Disappointing stay
Disappointing stay, firstly I had to wait about 15 minutes to check in, once checked in he asked if I would like to pay now or at check out so I told him it was already paid for through the app. Later that night I checked my account to realise he had charged me again. Then there was a sign saying renovation work between 11am and 4pm however the next morning I was woken at 8:30am to drilling and banging. I went down that morning and there was another on gentleman at reception and he was very helpful, he Moved me to another room away from the construction.
Stayed 2 nights in Jul 2019
Response from Reception on 26 Jul 2019
Thanks

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful b&b/ guesthouse. Very clean, nicely decorated. Ensuite bathrooms. Friendly & helpful staff.
Stayed 1 night in Jun 2019
Response from Reception on 26 Jul 2019
Thank You :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great guest house
Couldn’t fault it, clean, tidy and reasonable.
Stayed 2 nights in Jun 2019
Response from Reception on 26 Jul 2019
Thank you :)

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable pricing and close proximity to restaurants and pubs. Friendly owners and great accommodations. Definitely a great place to rest your head.
Stayed 1 night in Jun 2019
Response from Donall on 17 Jun 2019
:)

8/10 Good

Ye

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2019
Response from Donall on 7 Apr 2019
Thank Ye ;)

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Peter was nice but not as friendly or helpful as I had hoped. He asked us no questions and when I asked for restaurant suggestions he just said
Stayed 1 night in Sep 2018
Response from Donall on 30 Sept 2018
Apologies but there is no Peter working here ?? Did you perhaps confuse us with a different property ??

8/10 Good

Matthew, United States

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent place. Comfortable.
The room was pretty comfortable. It could have been a bit cleaner. The staff was friendly and helpful.
Stayed 1 night in Jun 2018
Response from Donall on 14 Jun 2018
Hi Mathew Thanks for the feedback. I will look into this ASAP Donall

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were spacious and very clean. I appreciated having a bath rub. Breakfast was affordable and great choice.
Stayed 1 night in May 2018
Response from Donall on 6 Jun 2018
Thank You :)

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy
The guesthouse was cozy, clean and well maintained. If ever you drop by Galway, its highly recommended to stay there!
Response from Donall on 24 Feb 2018
:)

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! Would stay again.
Our stay was great. We needed to check in late (around midnight) and they provided us with instructions and left our room open and ready for our arrival- very helpful! The room was comfortable. Breakfast was great, and much more than we expected for only 7 euros. It was a bit far away from the city center, but the taxi rides were only 10 euro each way. We walked to the city center a couple of times, and it was manageable.
Stayed 3 nights in Jan 2018
Response from D on 6 Feb 2018
Thank you for the positive feedback :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2017
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy
Comfortable & quiet, away from the hustle & bustle but only a short ride into town.
Stayed 1 night in Nov 2017
Thank you :)

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good accommodation, very close to bus routes and easy access to city centre
Stayed 1 night in Nov 2017
:)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just overnight
Staff was very friendly and helpful the location was very close to the leisure land where we saw a show. Breakfast was very good. Lots of choices. The bed was average
Stayed 1 night in Sep 2017

10/10 Excellent

Una

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

6/10 Okay

Bernie

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Iarla

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintained and the staff is very courteous. Great job!!!
Stayed 1 night in Jun 2017

8/10 Good

Hoi

Liked: Staff & service, property conditions & facilities, room comfort
every think is very good. Until they charge me 7 euro for breakfast. Is that a extra? They serve did not say the first day. Is that B & B automatic inclued? this is rare. But I did paid for them two. I decided to stay anothernight.
Stayed 1 night in Jun 2017

8/10 Good

Star, louisiana

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice guesthouse close to the beach
We had a nice stay at the Amber Hill Guesthouse. It was easy to book and not too expensive. Food for breakfast was very good with a nice variety of things to eat. It was clean but a little cramped. Only complaint I have was how hard the bed was. Not very comfortable.
Stayed 2 nights in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice B & B, John, the owner, was great to talk to
First time visiting Ireland, John was knowledgable about the area and very friendly, good natured Irishmen
Stayed 2 nights in May 2017

8/10 Good

FRANCES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Dave

Disliked: Property conditions & facilities
Nice breakfast, but located in busy and loud area.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Far from the city and doesn't have a restaurant too close

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Staff very helpful, even a laundry service at very reasonable rates.

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
The mattresses need to be replaced! That is my only negative comment! The breakfast is really good for only 5 euros and the personnel is friendly. The walls are a little thin, but I mean there is nothing they can really do about that

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

pat and carol , brighton england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean quiet homely. Bus 10 min into city centre
Pleasant comfortable place. Irish people very friendly

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
cosy overnight stay
Overall, the staff were very friendly and willing to go out of their way to help. The room walls/doors were a bit thin so a lot of the outside corridor noise could be heard (ie. crying baby).

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient clean guesthouse. Great breakfast
Great location on the edge of Galway, easy to get to without having to contend with lots of traffic. We came late at night so we did not get to check out the neighborhood.

8/10 Good

Conrad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect hotel to see the city
Amber Hill Guesthouse is a great spot to stay if you want to be close to all of the "Action" in Galway. They have off-street parking and city centre is a few minutes away in a cab if you want to go out and enjoy the evening and a few drinks without the stress of driving or feeding a parking meter. The accommodations were good, the breakfast option was worth it if you want to fuel up before you go out for the day without having to go find a spot for food. The folks at the desk were helpful in hailing cabs, maps and also personal recommendations of places to go. Would stay here again or reccomend to a friend anytime.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast Extra
Nice hotel but the fact breakfast extra for €10 was upsetting when I thought it included

10/10 Excellent

Tcmmcm, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place.
I stayed a couple of nights, Very clean, great breakfast, no complaints.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The location was a far walk for restaurants and activities and the traffic was unbearable. The room was comfortable but hot since it was towards the attic area.

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was overcharged in comparison to other nicer locations. Very bad experience.

8/10 Good

Tessa, Canada

Liked: Staff & service, room comfort
Very quiet
We stayed in one of the family rooms in an outbuilding in the back yard. There is one double bed plus two twin beds, a small bathroom and a kitchenette with breakfast table at the foot of one of the beds. It was basic, nothing fancy, but everything worked well and the room was extremely quiet. We slept well there, which is the main thing. Not obvious where to go at check in - the sign is between two houses, both of which seem to belong to the B&B, but both front doors were locked and no one answered either buzzer at 2pm. We eventually found staff at the house on the right.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Ok
Good location approx 1mile walk from b&b. Very accomodating owners. The photos shown when booking show the best parts of the room. Matress, linen, towels and pillows very dated and in need of replacement. Room and bathroom decor needs touched up/renewed. Sitting area available downstairs with microwave and dining table available. Approx €10 in a taxi to town centre. Quiet location with good road links.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reccomend
WE attended a wedding so AH was very handy to attend both church and reception. The room was very quiet, clean and good value. Staff very pleasant and courteous. I didn't have breakfast. Didn't like the pillows.

8/10 Good

Raphaela, sao paulo

Liked: Cleanliness, property conditions & facilities, room comfort
More than just a B&B. Very Good

10/10 Excellent

Jessica, Auburn, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely wonderful!
I studied abroad in Galway in 2010 and brought my mom to Galway to see where I had lived. The Amber Hill Guesthouse was near my old living quarters, which was the primary reason I chose to stay there. This B&B was fantastic. We arrived extremely early on the day of our reservation. Not only did the staff/owner let us drop off our bags for safekeeping, he also got our room ready for us very early because he could tell how exhausted we were. After a few hours sleep in the very warm, cozy, and welcoming room, we were ready to go into town and see the sights. The next morning, the conversation with the staff over breakfast was wonderful. We absolutely loved our stay and have decided that when we return to Ireland, we will be staying at the Amber Hill Guesthouse.