Ratings based on 432 Verified Reviews

3.8 out of 5
77% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller from Meath

Hotel needing a window cleaner!!!

Posted 07-Aug-2017
A great hotel for its location. .breakfast was excellent. .however even though bed was comfy. ..Windows were in dire need of a clean...this would lead one 2 believe that total hygiene and over all cleaning is lax..reception staff were all very friendly !
5 out of 5
Recommended
for Everyone
by A verified traveller

In the center of Galway. Near everything

Posted 01-Aug-2017
Every single employee of the hotel were top quality people. The room was big and in fair condition with no issues to speak of. Breakfast in the dining room was superior.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to rail station

Posted 25-Jul-2017
Nice bar and friendly staff. Room was clean and comfortable and the hotel location was excellent for visiting Galway. Room had an unpleasant smell.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Jul-2017
Basic room but great location - walking distance to all the places we wanted to go. Convenient parking lot nearby.
2 out of 5
by A verified traveller

Good location but disappointing

Posted 15-Jul-2017
Pros: Location Staff friendly on the whole
Cons: Much. Some of it easily. Eg The continental breakfast was very limited. No decent cereal. No fresh fruit, which is shocking. Nasty cheap yoghurt.
The hotel feels shabby and tired. It needs a good overhaul to charge the prices it asks. New carpets, new paint, new fixtures. The tap needed to be forced to turn off. The stairwell smelled rank. There was a down at heel feel to it that was not charming. Just dark and somewhat depressing. But with even a bit of effort it could be nice. A lot of effort could make it very nice.
3 out of 5
Recommended
for Everyone
by A verified traveller

Good location

Posted 15-Jul-2017
Rooms were large and spacious unfortunately my room had large bay type windows that made the room Very hot. I was able to prop a few up with a coat hanger to get air... Noticed coat hangers on the roof so others had same idea. Ladies at front desk were wonderful.
3 out of 5
Recommended
for Everyone
by A verified traveller from lance

Not a bad place

Posted 07-Jul-2017
It's a average place location was a plus due to easy accessibility the rest were just very average
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 10-May-2017 on Hotels
5 out of 5
by Malcolm

Posted 03-May-2017 on Hotels
A surprisingly good hotel very centrally located. Good breakfast and comfortable bed. Was able to open a window to allow fresh air to enter which was a plus. Only difficulty was in the distance required to travel to the railway station which was adjacent but not directly accessible.
5 out of 5
by Barbra R.

This traveller left a rating score only Posted 27-Apr-2017 on Hotels