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Reviews of Super 8 by Wyndham Galveston

2 out of 5
Super 8 by Wyndham Galveston
2825 1/2 B 61st Street, Galveston, TX

Reviews

7.6

Good

Rating 10 - Excellent. 319 out of 1003 reviews" "
Rating 8 - Good. 328 out of 1003 reviews" "
Rating 6 - Okay. 188 out of 1003 reviews" "
Rating 4 - Poor. 92 out of 1003 reviews" "
Rating 2 - Terrible. 76 out of 1003 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Victor

Had all kinds of red bumps that started itching and later found out that they were bed bug bites!
Stayed 1 night in Mar 2024
Response from Assistant Manager on 25 Mar 2024
We have an extermination company come to check each room thoroughly each week to insure there are no bedbugs, but when we received your review, we did reexamine the room you occupied and there was no evidence discovered to indicate bedbugs. Also, I have no documentation that you reported the issue during your stay. Sometimes people confuse sand dig bites from the beach and mosquito bites on the island.

10/10 Excellent

Gina

Liked: Cleanliness, staff & service
Very close to the beach and walking distance to anything we needed.
Stayed 1 night in Mar 2024
Response from E on 22 Mar 2024
Thank you so much for taking the time to leave a review. We are happy to hear that you enjoyed your stay with us. We hope to see you again soon!

8/10 Good

Ron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall "B". Room clean, bed ok, pillows need replaced & bathtub needs replaced. Good for the price.
Stayed 1 night in Mar 2024
Response from E on 18 Mar 2024
Thank you for taking the time to leave us your feedback. I will look into your concerns and address them. Thank you for staying with us.

8/10 Good

Art

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location or short distance by car or on foot for shopping or dining out. Hotel is close to sea wall within walking distance but does not offer an ocean view due to surrounded by other hotels. Be careful at the awkward location for an entrance to the front of the hotel which passes next to a cafe house which is sometimes full of cross foot traffic going in and out. Overall it was a decent quiet stay at a reasonable price. Reminder rooms are cleaned every 3rd. stay like some hotels but you can request and receive any towels or supplies at any time or day. Continental breakfast is basically either a blueberry muffin, a chocolate chip muffin and coffee. I cannot remember if anything else was served.
Stayed 2 nights in Feb 2024
Response from E on 12 Mar 2024
Thank you so much for staying with us. We are always happy to hear when a guest has enjoyed their stay. We hope that you will come back and stay with us again in the future!

4/10 Poor

Deborah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The front desk was very nice but there were cobwebs on the walls and hair everywhere on the lampshade and beyond. The bedspread had some questionable spots on it. I didn't want to touch anything in there and it made my stay uncomfortable.
Stayed 2 nights in Feb 2024
Response from E on 27 Feb 2024
I am so sorry that you did not have a comfortable stay. I will address all of your concerns with our housekeeping staff immediately. Please accept my apology and I invite you to come back and see us again so that we may have an opportunity to better serve you in the future.

10/10 Excellent

Philip

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service,clean rooms....
Stayed 2 nights in Feb 2024
Response from Front Desk on 22 Feb 2024
We're glad you enjoyed your stay and we appreciate your feedback!

6/10 Okay

Christy, Johnston

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Curtains falling off rod and lamp doesn’t work but for the price it was fine the night before our cruise. $4 for a soda or bottle of water out of the machine.
Stayed 1 night in Jan 2024
Response from Front Desk on 15 Feb 2024
We appreciate your feedback!

10/10 Excellent

chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room for low price. Walk to Waffle house.
Stayed 1 night in Feb 2024
Response from Front Desk on 15 Feb 2024
We are glad you enjoyed your stay and we appreciate your feedback!

6/10 Okay

William

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Front Desk on 15 Feb 2024
We appreciate your feedback!

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk on 8 Feb 2024
We appreciate your feedback!

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Front Desk on 7 Feb 2024
We are so glad you enjoyed your stay and we appreciate your feedback!

10/10 Excellent

Arthur Dale

Liked: Cleanliness, property conditions & facilities
Friendly
Stayed 1 night in Feb 2024
Response from Front Desk on 7 Feb 2024
We are so glad you enjoyed your stay and we appreciate your feedback!

4/10 Poor

Janet

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We both got sick before we left and it was too late to cancel the booking. I know it wasn’t fair for the ratings, but we will book Again.
Stayed 2 nights in Dec 2023
Response from Front Desk on 8 Feb 2024
We appreciate your feedback!

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked was when we got back to the room from going to a ball and it was cold we went to the door and ring the doorbell cause our keys weren’t working they helped us out fast and we got in our room fast thank you is all I have to say about that
Stayed 2 nights in Jan 2024
Response from E on 29 Jan 2024
Thank you for your kind words and we are glad you had a good stay. Please come back and see us.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other guests mention a terrible smell in their reviews. I notice a slight odor when I entered my room, which isn't uncommon when you're this close to the water. The odor went away after I turned on the ac/heating. I wish there was another or a wider entrance to this property too. Aside from that, I had a wonderful visit! Great location!
Stayed 2 nights in Jan 2024
Response from E on 29 Jan 2024
Thank you for taking the time to leave us a review. We always appreciate hearing feedback as well as praise. We do hope you will come back and see us.

10/10 Excellent

Trudie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room was nice and very clean. The hotel is squeezed in behind a large condo complex and a Waffle House - actually have to drive through the WH parking lot to get to hotel entrance. Unfortunately was assigned a room with a connecting door to the next room and sound of neighbors tv is as if it were in my room!
Stayed 1 night in Jan 2024
Response from E on 29 Jan 2024
We are sorry that your stay was less than stellar, but thank you for providing us with feedback. It is always helpful to hear how we can improve they stay of all our future guests.

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was great at check in
Stayed 1 night in Jan 2024
Response from E on 29 Jan 2024
Thank you and we hope to see you again in the future!

6/10 Okay

Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convient
Stayed 1 night in Jan 2024
Response from E on 29 Jan 2024
Thanks for leaving a review. We hope to see you again soon.

10/10 Excellent

phil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large room very clean but a bit dated
Stayed 1 night in Jan 2024
Response from E on 29 Jan 2024
Thank you for taking the time to leave us a review. We do hope you will come back and see us again.

10/10 Excellent

Grace E

Stayed 1 night in Dec 2023
Response from Front Desk on 7 Feb 2024
We are so glad you enjoyed your stay and we appreciate your feedback!

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Jan 2024
Response from E on 18 Jan 2024
Thank you so much. We hope to see you again.

10/10 Excellent

Richard

Stayed 1 night in Jan 2024
Response from E on 18 Jan 2024
Thank you for staying with us. Please come back and see us again.

10/10 Excellent

Ai Mei

Stayed 1 night in Jan 2024
Response from E on 29 Jan 2024
Thank you so much! We are glad you enjoyed your stay.

10/10 Excellent

Enid, Astoria

Stayed 1 night in Jan 2024
Response from E on 18 Jan 2024
Thank you very much. We are glad you enjoyed your stay and hope you will come back and stay with us again.

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Desk on 27 Dec 2023
Thank you, we appreciate your feedback! We are glad you enjoyed your stay and look forward to you staying with us again.

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from E on 11 Dec 2023
Thank you for taking the time to leave us a review! We appreciate your business and hope you will stay with us again!

8/10 Good

Juanita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from E on 11 Dec 2023
Thank you very much for staying with us! We hope you will stay with us again the next time you are in Galveston!

8/10 Good

Geraldine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Front desk staff on 5 Dec 2023
Thank you, Geraldine, for your review. Hope to see you again soon!.

8/10 Good

Tina

Stayed 1 night in Dec 2023
Response from Front desk staff on 5 Dec 2023
Thank you Tina for your review. glad you enjoyed your stay. Hope to see you again soon.

6/10 Okay

John, Adkins

Liked: Staff & service
Disliked: Amenities
Didn't like that they charge you morning of arrival and then when you arrive they charge you again for your room. hoping one of the charges falls off. Breakfast consists of a mini size muffin. The linen, blankets were dirty, and stained.
Stayed 1 night in Nov 2023
Response from Front Desk on 19 Nov 2023
We appreciate your feedback!

8/10 Good

wesley

Disliked: Amenities
c
Stayed 4 nights in Nov 2023
Response from Front desk staff on 6 Nov 2023
We appreciate your feedback. Thanks for staying with us. Have a great day!

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Front desk staff on 5 Nov 2023
We appreciate your feedback and hope you enjoyed your stay with us. Have a great day!

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to sea wall.
Stayed 1 night in Oct 2023
Response from Front desk staff on 3 Nov 2023
We appreciate your fedback. Thanks for staying with us. Have a great day!

10/10 Excellent

Maria

Stayed 2 nights in Oct 2023
Response from Front Desk on 22 Nov 2023
Thank you! We appreciate your feedback!

6/10 Okay

Maria

Hotel could use some upgrades.
Stayed 1 night in Oct 2023
Response from Front desk staff on 28 Oct 2023
We appreciate your feedback. Thanks for staying with us.Have a great day!

10/10 Excellent

Shawnda

Travelled with partner
Liked: Cleanliness, staff & service
This place was amazing the people were friendly and very helpful I will be staying here again
Stayed 3 nights in Oct 2023
Response from Front desk staff on 20 Oct 2023
We appreciate your feedback and are happy you enjoyed your stay with us. Have a great day!

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Front desk staff on 17 Oct 2023
We appreciate your feedback and hope you enjoyed your stay with us. Have a great day!

8/10 Good

Trina, Amarillo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue was that the bathroom door did not close completely. Otherwise everything was great.
Stayed 3 nights in Oct 2023
Response from Front desk staff on 16 Oct 2023
We appreciate your feedback and apologize for this issue. Thanks for letting us know. Have a great day!

10/10 Excellent

Lisa

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feast of Tabernacles
Everything was so amazing. I enjoy my stay, I will be back.
Stayed 6 nights in Sep 2023
Response from Front desk staff on 11 Oct 2023
We appreciate your feedback and are happy to hear that you enjoyed your stay with us. Thank you and have a great day!

6/10 Okay

James

Disliked: Property conditions & facilities
Adequate 2 Star Hotel.
This is a very old 2 star hotel with somewhat uncomfortable beds, aged spreads, and a musty scent. The room & bath were a good size and although old, it was ok “clean” and no visible bugs. The best feature is that it’s located behind a waffle house. We booked this hotel due to price and location within 5 miles of the cruiseport and a short walk to the beach. There are many much nicer choices but they are pric d accordingly.
Stayed 1 night in Oct 2023
Response from Front desk staff on 28 Oct 2023
We appreciate your feedback. Thanks for staying with us. Have a great day!

10/10 Excellent

Edmundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that everything was close by and walking distance ,rooms are clean
Stayed 1 night in Oct 2023
Response from Front desk staff on 8 Oct 2023
We appreciate your feedback and are happy to hear you enjoyed your stay with us. Have a nice day!

10/10 Excellent

Jacqulyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was very nice. We will be returning
Stayed 1 night in Sep 2023
Response from Front desk staff on 2 Oct 2023
We appreciate your feedback and are happy to hear you enjoyed your stay with us.Have a great day!

8/10 Good

Elizabeth

Stayed 1 night in Sep 2023
Response from Front desk staff on 21 Oct 2023
We appreciate your feedback and hope you enjoyed your stay with us. Have a great day!

6/10 Okay

Joyce

Stayed 1 night in Aug 2023
Response from Front desk staff on 21 Oct 2023
We appreciate your feedback and hope you enjoyed your stay with us. Have a great day!

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is ok.hope to book a couple days again soon.
Stayed 7 nights in Sep 2023
Response from Front desk staff on 29 Sept 2023
We appreciate your feedback and are happy to hear you enjoyed your stay with us. Have a great day!

10/10 Excellent

Jung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Front desk staff on 29 Sept 2023
We appreciate your feedback. Thanks for taying with us.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel - staff was great - nice pool and room will definitely go back!!
Stayed 1 night in Sep 2023
Response from Front desk staff on 29 Sept 2023
We appreciate your feedback. Thanks for staying with us.Have a great day!

8/10 Good

John

Stayed 1 night in Sep 2023
Response from Front desk staff on 15 Oct 2023
We appreciate your feedback and hope you enjoyed your stay with us. Have a great day!

10/10 Excellent

Guadalupe

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it because it had a fridge and a microwave and it was close to the beach and stores
Stayed 1 night in Sep 2023
Response from Front desk staff on 26 Sept 2023
We appreciate your feedback and we are happy to hear that you enjoyed your stay with us. Have a great day!

4/10 Poor

Kimberly

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was good. There were dead crickets in the bed. The shower head did not work. Could not get hot water from the shower head and the drain in the bath tub did not work.
Stayed 1 night in Sep 2023
Response from Front desk staff on 23 Sept 2023
We appreciate your feedback and apologize for these issues during your stay with us. We will have our maintenance staff look into this. Thanks for letting us know.