Ratings based on 1,209 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Odessa

Great motel close to shopping

Posted 14-Jul-2017
Stayed here before and we really enjoy it. Just about anything you could need or want is close by.
Comment from Hotel Management
17-Jul-2017 by General Manager, Hotel Management
Larry, Thank you for your great review. We are glad that you enjoyed your stay and the location. We appreciate your business and look forward to your return.
5 out of 5
Recommended
for Everyone
by A verified traveller

Close to the Gallaria

Posted 07-Jul-2017
Fantastic rooms for a great price! Close to the mall and relatively close to museum district! Love this hotel! Stayed here once before and loved it, so this time I didn't even look at other hotels because I knew I wanted to stay here!
Comment from Hotel Management
07-Jul-2017 by General Manager, Hotel Management
Thank you for the five star review! We appreciate you letting us know that we met if not exceeded your expectations with the price and value that we provided. We are committed to doing so consistently for all our guests, we thank you for taking the time to let us know that we are the best priced hotel in the area. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveller from St. Louis MO

Wonderful time in Austin

Posted 07-Jun-2017
Pros: Best part of our stay was actually after we left. Their Staff member in Security (Paul D) provided answers and solutions quickly w/ wonderful followu
Cons: Nothing, we cannot wait to return to Austin
Location: Location was fantastic--EVERYTHING we did was 15 min or less of a drive. Zyker park, Bonnell Mound, SOCO strip, the bats and of course UT campus.
This hotel was clean, convenient location, everything we did was 15 min or less away. Room was fantastic, pool area and fitness room was wonderful.
Comment from Hotel Management
09-Jun-2017 by General Manager, Hotel Management
Thank you so much for your recent stay and 5 star review of your experience at the Hyatt House Houston/Galleria! We really appreciate guest feedback and you mentioned all the aspects that we focus on for a great stay. It's all due to a great staff, that provide such well-maintained guest rooms and common areas, along with excellent guest service. We strive to have every guest leave as satisfied as you did. Once again, thanks for the great review and staying with us! We hope you will visit us again.
4 out of 5
by Ivan

Posted 16-May-2017 on Hotels
Comment from Hotel Management
18-May-2017
Thank you for taking the time to share your review regarding your recent stay. We look forward to having the opportunity to serve you again and give you a five star experience.
5 out of 5
by Juan

Posted 12-May-2017 on Hotels
Comment from Hotel Management
15-May-2017
Thank you for the 5 star rating! We hope to welcome you back again and will strive to make your future visits just as great as this one.
5 out of 5
by Morgan

Posted 01-May-2017 on Hotels
Reasonably priced rooms, quite spacious. The poll was a hit for the kid, and the bar was a hit for the adults.
Comment from Hotel Management
03-May-2017
Morgan, I am so glad to read that you enjoyed your stay at our property. We understand there are many options, and are thankful you chose our hotel. We strive to be the best quality hotel at a reasonable price that our customers love. We would love to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveller from Bowie, MD

We'll be back!

Posted 24-Apr-2017 on Orbitz
Pros: Convenient location plenty of parking, friendly and helpful staff, clean and comfortable with everything you'd need. Amazing breakfast buffet.
Cons: The only thing I can think of is that it would have been nice to have a shaving/makeup mirror in the bathroom like those provided in some hotels.
Location: Great location and close to Galleria, Rice University and the museum district. Located in a very nice area of Houston.
The staff was wonderful; very friendly and helpful. The room was comfortable, well maintained, clean and had everything we needed to enjoy our stay (including comfortable beds). The breakfast buffet was amazing. Each morning it offered a variety of healthy, well prepared breakfast food and fresh omelets. The assortment was very agreeable to those who had special dietary needs and offered an assortment of foods for vegetarians, those who are lactose intolerant and also for those who need a gluten free diet. This was very helpful because of the varied dietary needs of our family. The fresh baked chocolate chip cookies offered in the afternoon were delicious and were a nice surprise.
Comment from Hotel Management
16-May-2017 by Gina L., Hotel Management
Hi Joni, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
4 out of 5
by Lauren

Posted 14-Apr-2017 on Hotels
Comment from Hotel Management
19-Apr-2017
Thank you for taking the time to share your review regarding your recent stay. We look forward to having the opportunity to serve you again and give you a five star experience.
4 out of 5
by Joseph

Posted 10-Apr-2017 on Hotels
Comment from Hotel Management
12-Apr-2017
Thank you for taking the time to share your review regarding your recent stay. We look forward to having the opportunity to serve you again and give you a five star experience.
4 out of 5
by Donna M from Lufkin, Tx

Good stay

Posted 25-Mar-2017 on Hotels
My family and I stayed here to attend the Houston rodeo. Nice hotel, quiet, in the galleria area but rather hard to find. Nice suite with full size fridge, a small stove, microwave, dishwasher and dishes. Good to have a door between the bedroom and living room area when you have guests staying in each part. Both areas also have their own TV. Good stay overall.
Comment from Hotel Management
27-Mar-2017
Donna, Thank you for reaching out and sharing your recent experience. We pride ourselves on providing unparalleled stays for our guests, so we are pleased that you found both comfort and convenience during your stay. We appreciate your loyalty and hope to serve you again and will strive to make your next stay five stars.