Search Hotels Near Galeria Vallarta, Puerto Vallarta

"Propery was bad"

"Rooms were clean, and the mini fridge was restocked daily with beer, water, and soda, which was a nice touch. My only complaint is the reservation system it shows restaurants as “sold out” within minutes, yet when you arrive, many tables are empty. This definitely needs improvement. The Japanese restaurant was our favorite and absolutely worth trying. However, I would recommend avoiding Salvadors, as our food was undercooked and unfortunately made us sick. One other suggestion would be to have an additional bartender at the adults-only hot tub / pool bar, as service can be quite slow with only one bartender. "

"Loved the seafood restaurant at the ocean. Staff were exceptional."

"Could use a gym and upgrade the wi-fi. Staff, food and restaurants all good!"

"It’s a good hotel for the price"

"Not a good relaxing place to be at!!! Room service needs to be called multiple times if there’s a problem in the room like the clogged bathroom sink in our case. Overwhelming packed pools, beach lounge chairs are limited and if you want to have a lounge near the shore, you have to rent umbrellas and chairs. Food was average we ended up going out for food or using uber eats. They have one restaurant that needs reservation but we ended up moving our reservation from a Tuesday to Thursday but the staff doesn’t speak English we ended up loosing our reservation which was a bit annoying and we already planned ahead we ended up again going downtown to have dinner. Krystal Vallarta is a waste of money! "

"My stay was excellent, from the staff at the front desk to the amazing BED ! It was so comfortable, my body just melted. I had a great stay overall, the pool was amazing and the free washing machine was the best, went home with no dirty wet laundry. Thank you Holiday Inn Puerto Vallarta for your hospitality. "

"The staff were extremely friendly every day. The customer service lady was so helpful every day. Buffet was actually quite good. The restaurants were god and the tuna at the fish house was perfect. Close the marina and golf course. Great stay. We may be back!"

"The staff needs to improve the way they treat the customers, suggestions for the hotel please add signs with the time that snack bar, pool, the bar for the alcohol drinks is open-closed, and remember that customers go to the hotel to have a great time since that they are spending they money. "