Ratings based on 3 verified reviews

3.7 out of 5
3.3 Room cleanliness
3.3 Service & staff
3.3 Room comfort
4.3 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller

Overall

Posted 17 May 2017 on Hotels
We had to check in late due to a late flight time. The keys for our room were left for us in a post box, which was fine, but we were not told which apartment we had, or where it was. We had to call the key holder to disturb them to find out which apartment we had been allocated and then had to search the complex in the middle of the night to find it (no signage) Information was poor, eg where to find the deck chairs for the pool, and if we had parking, and where this was. Our apartment had ants and slow drains and we had to chase to get help with these, but - the location and the complex were great - just needs better information prior to arrival and handover on arrival. The lady was quick enough to arrive to collect our cleaning and local tax money, but slow to get us some ant spray. The apartment was clean however, but lacked basics like facilities to wash dishes etc, so be prepared to have to find everything in the local little supermarket. That being said, it is a lovely complex and a great location with lovely views
3 out of 5
by a verified traveller

Correct

Posted 23 Sep 2018 on Hotels
Après avoir remarqué que nous devions écrire 24 heures avant notre arrivée pour obtenir les clés, j'ai appelé d'urgence Elizabetha qui s'est déplacé avec gentillesse pour venir nous accueillir. Ce fut très apprécié considérant notre erreur! Il faut donc bien lire les détails dans hotel.com puisque je n'ai pas reçu de courriel pour demander de confirmer notre arrivée (aucune réception, resort privé). Toutefois, bien que je ne peux que complimenter l'accueil, l'appartement pourrait être un peu mieux équipé (linge à vaisselle, savon à vaisselle...) et mieux nettoyé. Le lit et la literie auraient nettement avantage à être plus confortable! Dommage puisque l'endroit est magnifique...
4 out of 5
Recommended
for Everyone
by a verified traveller

Tolle Wohnungen in der Mitte des Chianti

Posted 12 May 2017
Pros: Alles sauber und gepflegt
Cons: Es gibt keine Rezeption, aber nach Anruf bei der angegebenen Telefonnummer war die Verwalterin nach 20 Min da. Alles sehr unbürokratisch und schnell.
Location: In der kleinen Ortsmitte gibt es mehrere Bars und Restaurants. Weinproben sind auf verschiedenen Weingütern möglich
Tolle Wohnungen im Neubauzustand in toskanischem Baustil. Ganz netter Kontakt zur Verwalterin