Reception

Reviews of CABINN Odense Hotel

3 out of 5
CABINN Odense Hotel
Ostre Stationsvej 7-9, Odense

Reviews

8.4

Very good

Rating 10 - Excellent. 366 out of 1000 reviews" "
Rating 8 - Good. 462 out of 1000 reviews" "
Rating 6 - Okay. 116 out of 1000 reviews" "
Rating 4 - Poor. 40 out of 1000 reviews" "
Rating 2 - Terrible. 16 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Sofia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

Hee Jin

Business traveller
Liked: Staff & service, property conditions & facilities
Very near from the train station. room is rather small
Stayed 9 nights in Aug 2023
Response from Mette on 19 Sept 2023
Dear Hee JinThank you for your review.We hope that that you had a nice stay with us, and enjoyed spending time in Odense. Best regards,Mette

4/10 Poor

Todd

Liked: Staff & service
Disliked: Cleanliness, amenities
Any port in a storm will do, but I wouldn't stay at a Cabinn property again. It was as advertised, but I didn't care for it. I had to park a long distance from the hotel. It's compact and not really very comfortable. Breakfast was not very good. The weather was warm, so I opened my window. Underneath my window was the designated smoking area, which was very popular, resulting in my room stinking of smoke and having to deal with loud talk until late in the night. Hotel was clean and safe. It was what it was. The staff was friendly and helpful. I just wouldn't stay here again.
Stayed 2 nights in Aug 2023
Response from Mette on 12 Sept 2023
Dear ToddThank you for your review.We are very sorry to know that you did not enjoy your stay with us, however, you are always welcome to come to the Front Desk during your stay, if you have any issues. Best regards,Mette

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
Whilst I understand the business concept, and for 99 out of 100 it works well, being of slightly larger dimensions I found the bathroom a bit cramped. Apart from that the hotel was absolutely fine. Also very convenient for the station.
Stayed 1 night in Sep 2023
Response from Mette on 12 Sept 2023
Dear JohnThank you for your review. We are happy to know that you had a nice stay with us, even if you where not pleased with the bathroom size. Best regards,Mette

6/10 Okay

Wai

Travelled with family
Liked: Cleanliness, staff & service
The top bunk bed didn't have any sort of guardrails to protect someone from rolling right over the bed. We were apprehensive about using the top bunk for that reason. We also have to be very careful to use the ladder to reach the top bunk bed as it is very straight and steep.
Stayed 1 night in Jul 2023
Response from Mette on 5 Aug 2023
Dear WaiThank you for your review. We are sorry to know that you did not sleep well, however, you can have a safety railing for the bed at the Front Desk. Best regards,Mette

8/10 Good

Alison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location right by station and close to town. Tiny room but clean and comfortable beds. Shower not great but overall perfect for our one night stay.
Stayed 1 night in Jun 2023
Response from Mette on 4 Jul 2023
Dear AlisonThank you for your review. We are pleased to know that you had a pleasant stay with us, and we hope to have the pleasure of welcoming you back some other time.Best regards,Mette

8/10 Good

Jinmin

Stayed 2 nights in May 2023
Response from Receptionen on 27 Jun 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Niels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Receptionen on 11 May 2023
Tak, fordi du overnatter hos os. Vi sætter stor pris på din feedback!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cabinn Hotel was basic but everything we needed. Comfortable and clean. Incredibly conveniently located! We enjoyed our trip!
Stayed 2 nights in Apr 2023
Response from Reception on 19 Apr 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

John

Stayed 1 night in Mar 2023
Response from Receptionen on 23 Mar 2023
Thanks for staying with us. We appreciate your feedback

6/10 Okay

andrea

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Not fully satisfied
The hotel is nice. The room are (very) small (like in a cabin). There is no clean service in the rooms and this sounds to me not appropriate. I was staying for work but I would not suggest it for tourism. Btw the position is very OK. Close to the train station and to the city center.
Stayed 3 nights in Mar 2023
Response from Reception on 23 Mar 2023
Thanks for staying with us. We appreciate your feedbackRegarding no cleaning: it is the stay-over-cleaning we do not make every. We think about the environment. But you can always ask for cleaning in our reception - there is a sign with information about that in every room

10/10 Excellent

Dickson K Abeiku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Receptionen on 31 Oct 2022
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Reception on 2 Sept 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Naomi

Stayed 13 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Reception on 8 Aug 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Nigel

Stayed 1 night in Jun 2022
Response from Reception on 21 Jun 2022
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Robert

Disliked: Amenities
The location of this property is great as it's just steps away from the station. The rooms and the bathrooms are very tiny. It's best for a short night stay.
Stayed 1 night in May 2022
Response from Receptionen on 13 Jun 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, friendly staff
Excellent location right next to Odense train station, cery reasonable rates and friendly staff
Stayed 1 night in Apr 2022
Response from Receptionen on 2 May 2022
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Russell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, with very helpful & friendly staff
Stayed 1 night in Apr 2022
Response from Receptionen on 27 Apr 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Russell

Stayed 1 night in Apr 2022
Response from Receptionen on 25 Apr 2022
Tak, fordi du overnatter hos os. Vi sætter stor pris på din feedback!

10/10 Excellent

Russell

Stayed 1 night in Apr 2022
Response from Receptionen on 19 Apr 2022
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Johan

Stayed 1 night in Apr 2022
Response from Receptionen on 25 Apr 2022
Tak, fordi du overnatter hos os. Vi sætter stor pris på din feedback!

8/10 Good

Leyton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Jan 2022
Response from Receptionen on 23 Feb 2022
Tak, fordi du overnatter hos os. Vi sætter stor pris på din feedback!

8/10 Good

Jorith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but good
The hotel was nice and the staff was friendly and very helpful. Cutting our stay short wasn't an issue and unused nights were refunded no problem. The room got everything you need but can feel very small. Especially the bathroom is extremely tiny and reminds of a airplane lavatory.
Stayed 2 nights in Jan 2022
Response from Receptionen on 2 Feb 2022
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Lív Krosstein

Liked: Staff & service, room comfort
Stayed 2 nights in Jan 2022
Response from Receptionen on 26 Jan 2022
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Jacob

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2021
Response from Receptionen on 29 Dec 2021
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Soren

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Dec 2021
Response from Receptionen on 10 Dec 2021
Thanks for staying with us. We appreciate your feedback!

8/10 Good

neil

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right beside train station, very handy.
Stayed 1 night in Nov 2021
Response from Receptionen on 3 Dec 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

QI

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
the room is very compact and cute.
Stayed 1 night in Nov 2021
Response from Receptionen on 26 Nov 2021
Tak, fordi du overnatter hos os. Vi sætter stor pris på din feedback!

8/10 Good

Zeline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in Odense
Very easy to find and excellent location for city trip
Stayed 1 night in Oct 2021
Response from Reception on 29 Oct 2021
Tak, fordi du overnatter hos os. Vi sætter stor pris på din feedback!

10/10 Excellent

Andreas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Receptionen on 26 Oct 2021
Tak, fordi du overnatter hos os. Vi sætter stor pris på din feedback!

10/10 Excellent

Anne-Marie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Receptionen on 27 Aug 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was quiet, despite being next to the train station. Good breakfast. Room was a tight fit, but it suited its purpose for a place to stay.
Stayed 1 night in Aug 2021
Response from Receptionen on 25 Aug 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very central , friendly staff , clean room.
Stayed 4 nights in Aug 2021
Response from Receptionen on 11 Aug 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is exactly what I needed....its clean, quiet, comfortable beds, nice location to the city center and train station, and great breakfast. Its a solid hotel!
Stayed 1 night in Jul 2021
Response from Reception on 13 Aug 2021
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Margret

Stayed 1 night in Jul 2021
Response from Receptionen on 17 Sept 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Aslaug

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Receptionen on 19 Jul 2021
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Alexandre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Receptionen on 16 Jul 2021
Thanks for staying with us. We appreciate your feedback!

8/10 Good

inuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Receptionen on 16 Jul 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Liselotte/Reception on 29 Jun 2021
thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021
Response from Receptionen on 28 Jun 2021
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Kristian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Receptionen on 3 Nov 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Reception on 21 Sept 2020
Tak, fordi du overnatter hos os. Vi sætter stor pris på din feedback!

8/10 Good

Verified traveller

Stayed 1 night in Sep 2020
Response from Reception on 10 Sept 2020
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Else

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Do not stay here during heatwave
Sengen var skæv i den ene side ud mod rummet, så jeg havde fornemmelsen af at trille ned på gulvet. Værelset (og alt andet undtagen receptionen) var kogende varmt. AC - eller hvad det nu var - havde ingen effekt overhovedet. Jeg kunne godt finde på at overnatte her om vinteren, men aldrig mere under en hedebølge.
Stayed 1 night in Aug 2020
Response from Alexandra on 24 Aug 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Reception on 17 Aug 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Functional, but fine
CABINN is a well established hotel chain in Denmark. Don't expect the comfort of a major hotel: the rooms have bunkbeds and are quite small. However what you get for your money is a very convenient location - the Odense CABINN is literally next to the railway station and a short walk from the old town which is stuffed full of attractions. Wi-Fi was strong and efficient. The TV was good with a choice of 10 channels and though the bathroom is functional (you have to remember to switch the shower and tap controls as you need them), the shower was good. Breakfast is provided and is good for what you pay for, with social distancing measures in place.
Stayed 2 nights in Aug 2020
Response from Reception on 13 Aug 2020
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

luis

Travelled with family
Liked: Cleanliness
Stayed 1 night in Jul 2020
Response from Reception on 31 Jul 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Louise

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2020
Response from Reception on 3 Mar 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Kristian

Stayed 1 night in Jan 2020