Hotel is a five star rating and definitely lives up to this ,
Breakfast is excellent and rooms are state of the art. Would recommend to anyone thinking of staying here, not in the main tourist trap of hotels but near good restaurants and old town etc.
Standard facilities, swimming pool is rather small for a hotel of its size, but nice enough, the staff were all helpful and pleasant. Wi-fi throughout the hotel as you'd expect, TV, mini bar and kettle etc in the room, although only your first cup of tea/coffee is free after that they charge for replacements! We had a family room that was a good sized suite with a couple of truckle beds in the living room, this of course meant that the kids ended up sleeping on "our" double bed and we ended up sleeping on the truckles.... The bathroom was very nice, big bath, separate (really good) shower, twin basins etc. Breakfast was good, massive selection.
The hotel itself isn't terribly inspiring though, its appearance is rather dated, being a 70's (I guess) concrete frame and feels a bit dated throughout the common areas and from the outside.
We stayed in the main building having a room under reception and opening out onto the gardens. The setting is lovely and peaceful. The room was spacious and room service provided everything we asked for. Walking down the garden for breakfast every morning was a joy and it was very pleasant to have a freshly cooked meal. We ate in the dinner restaurant once and had a very enjoyable meal. We enjoyed a few happy hour drinks in the deck bar before walking the local area in the evening and the view from there is delightful. It is hard to fault this hotel - they even laid on a welcome drinks party. The pool area is attractive and quiet, a great place to relax and the heated pool luxurious. Walking into town takes 30 minutes and on the way back the last part is uphill. It can pay to use the odd taxi. Funchal is interesting, the coastal walk is nice and a drive round the island offers one some great views and pretty villages, but the roads are a little demanding. If you like dolphins then excellent trips are readily available. Finally, play the two golf courses, the views are spectacular, but only walk them if you are fit.
Hotel was really nice and the food was very good. We were given lovely room on the 5th floor. Three days into the holiday we had to be moved due to a water pipe leak under our shower into the room below. We were moved to the Pent House Suite which was lovely and even our own key to the lift. The only draw back the bed was really uncomfortable really hard, had full kitchen with not much in it other than a cupboard full top to bottom of glasses of every shape and size. I suppose if you book the Penthouse you don't cook!
During the days Monday to Friday it was very noisy due to the Hotel next door building a jetty heavy construction in the sea next to our hotel. This also caused the sea to be very muddy not very nice to swim in. The hotel pools were great.
Yes, just perfect - rooms are huge, beds are pure luxury and it's very peaceful.
The staff are superb.
There are numerous pools, both indoor & outdoor, and the buffet breakfast was excellent.
Honestly, there are no negative comments about The Residence - it's our 2nd visit in less than a year and so glad we returned.
Last year we went to The Enotel, a nearby all inclusive hotel and it was dreadful and supposedly a 5*, how The Residence is only a 4* is beyond belief.
I would gladly recommend The Residence to all Maderia visitors.
Funchal, capital of the Madeira Islands, curves along a harbor and rises up verdant mountain slopes. At the Mercado dos Lavradores market, vendors display basketry, produce, fresh fish, and profusions of flowers. The Madeira Wine Lodge, housed in a 17th-century monastery building, offers tastings and tours. A ride in a wicker toboggan down steep, narrow streets is a uniquely Funchal experience.
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