This was our first time in Funchal, but our choice of hotel was excellent. The suite was of a good size and well supported with equipment for our needs. The balcony was great, and we had a lovely view of the sea. It was a little noisier than we were expecting, but part of that was due to a nearby hotel being renovated. I expect that rooms facing the interior of the hotel would be quieter. The ensuite was very practical and the rooms were cleaned each day to a very high standard. Towels were also provided for the pools and spa. The complex is wonderful. A choice of pools (indoor and outdoor) and plenty of options for sitting in the sun or the shade. The buffet breakfast was outstanding - plenty of choice each day with hot and cold options. You could even enjoy a glass of sparkling wine if you were so inclined! The staff spoke excellent English and were all incredibly polite and helpful. There are plenty of dining options close by, and a choice of supermarkets. A bus route into the centre was nearby, but you could walk there and back, if so inclined. We would definitely stay at this hotel again, if coming back to Funchal. Overall, it was a wonderful holiday, with plenty to see and do in Madeira.