Ratings based on 264 Verified Reviews

4.8 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Monmouthshire

Little Gem

Posted 28-Aug-2017
Pros: Trip Advisor
Cons: Bar by the pool did not sell crisps/nuts which would have been nice when we were having a drink.
Location: Easy to get around by bus. Porto Mare bus takes you straight to terminal for Cable Car to Monte. check toboggan open. Many nice restaurants.
Lovely hotel. Very clean. Friendly polite staff. Many swimming pools to choose from. The large outdoor at Porto Mare along with the indoor spa which led to an outside one (my 12 year old son used this. he did say this one was a bit slippy due to the material at the bottom). Also indoor and outdoor one at Eden Mare you can use but we were happy with ours. Not too deep so happy with my son swimming on his own. He liked the mini golf course too. We were only on B&B basis. Breakfast lovely. Much to choose from:- lots of fresh fruit, cold meats, cheeses, cooked breakfast, cereals, Yoghurts, pastries and a variety of bread and rolls. Soya milk provided for those who can't drink dairy. Gardens lovely and well kept. All staff work very hard. Our room was on the 4th floor and had a lovely view of sea and pool and gardens. One of the bars was below but the music was not that loud (did not start till later in the day from about 5) and would end by 11 but with doors shut you could not really hear it anyway. Had a good look at other hotels and must say we are glad we stayed at the Porto Mare. 10 days too short as much to see and do. Will be back. PS a lovely added touch was the flowers, rose petals on bed and bubbly in room for us for our wedding anniversary. I emailed a while back regarding this. I forgot I had emailed them but they remembered. Thank you Porto Mare. Also Booked taxi transfer through Expedia and could not fault them either. Smooth quick transfer.
5 out of 5
Recommended
for Everyone
by A verified traveller from South Wales

Lovely Hotel in Tropical Gardens

Posted 18-Aug-2017
Pros: The location and the quality.
Cons: It would be good if some of the reception staff could communicate better. Claudia was wonderful!
Location: Sea front location near the Lido. Lovely to walk out in the evening to local bars and restaurants. Funchal is quite close by - a must.
Extremely large lovely room with wonderful views over the pool. Beds were very large and really comfortable. The balcony was huge - could have had a party out there! Plenty of choice at breakfast which was served in the pool side restaurant. The public areas were very spacious and plentiful. It was easy to find a quiet spot. Happy Hour was good. The number and variety was excellent - from family fun to Zen the hotel has it all. Location was superb and the courtesy shuttle bus to Funchal was a real bonus. The Hotel organisation was very good and we shall be returning in the not to distant future.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 06-Jun-2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Hotel

Posted 15-May-2017
Pros: The best breakfast buffet ever, with the best staff
Cons: I could not think of anything
Location: The shuttle makes getting to the old town very easy, and many different restaurants close by
The Hotel had a shuttle to and from the old town of Funchal which was convenient. The staff were all very friendly and helpful. This was the cleanest and most user friendly place that we have stayed at. I would recommend this Hotel to every one .
4 out of 5
Recommended
for Everyone
by A verified traveller from Clydebank, Scotland

Moved to The Residence

Posted 11-Apr-2017
Pros: Location, breakfast, cleanliness, comfort.
Cons: A kettle in the room would have been appreciated. Organisation and assistance finding a breakfast table would be useful.
Location: Good location in the hotel district with some easily accessible restaurants. Easy walk to shops.
Unexpected move to one bedroom apartment in The Residence which is timeshare attached to the hotel. Partial sea view which was great. The small road that we overlooked was quite busy and noisy at times. You housekeeping excellent, great facilities in the apartment. Very good breakfast.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 11-Apr-2017 on Hotels
5 out of 5
by Andrew

Porto Mare what a gem

Posted 11-Apr-2017 on Hotels
Totally amazing resort hotel. Staff were great and ammodation very well kept. Probably the best 4 star hotel we have stayed in. Can't recommend highly enough.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Lovely spacious hotel with gorgeous gardens

Posted 07-Apr-2017
Pros: Location, beautiful gardens, spacious.
Cons: Signposting - it's a very large complex and some of the restaurants were very hard to find!
The hotel is conveniently located close to lots of restaurants and a pleasant walk into the centre of Funchal. The room was comfortable with a spacious balcony overlooking the pools, gardens and sea. Breakfast was good, with plenty of choice. We ate at 2 of the hotel's restaurants, which were very good. The pool area was extensive with plenty of sunbeds. Overall, a lovely hotel and a really comfortable stay.
5 out of 5
Recommended
for Couples
by A verified traveller

Really nice hotel

Posted 03-Apr-2017
Pros: I like the facilities and the localisation.
Cons: The only minus are the spa (which is great, but the swimming pool and jacuzzis were not so warmed) and the games part could not be used after 7pm.
Location: Good location and a lot of restaurants nearby.
We were there just for 3 nights, as a long weekend, running from the London's cold weather. It was really good and relax, the food is amazing, the place fantastic and the staff is really great.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 01-Apr-2017 on Hotels