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Reviews of Oriental Hotel Fukuoka Hakata Station

4 out of 5
Oriental Hotel Fukuoka Hakata Station
4-23 Hakataekichuogai, Fukuoka, Fukuoka

Reviews

9.0

Wonderful

Rating 10 - Excellent. 755 out of 1293 reviews" "
Rating 8 - Good. 377 out of 1293 reviews" "
Rating 6 - Okay. 104 out of 1293 reviews" "
Rating 4 - Poor. 39 out of 1293 reviews" "
Rating 2 - Terrible. 18 out of 1293 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024

8/10 Good

Wai Chuen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
oversll this is a good hotel, just a bit small in room size…close to transportaton…
Stayed 2 nights in Apr 2024
Response from ORIENTAL HOTEL FUKUOKA HAKATA STATION Rooms Depart on 20 Apr 2024
Dear Wai Chuen,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.And, we appreciate for your gracious comments.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely,ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager

10/10 Excellent

Corinne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Hotel next to train station. Very convenient.
Stayed 7 nights in Apr 2024
Response from ORIENTAL HOTEL FUKUOKA HAKATA STATION Rooms Depart on 20 Apr 2024
Dear Corinne,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we are glad for your compliment. It makes us motivated.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely, ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager

8/10 Good

Gloria ???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to public transportions. Clean housekeeping service. Friendly front office staffs.
Stayed 9 nights in Apr 2024
Response from ORIENTAL HOTEL FUKUOKA HAKATA STATION Rooms Depart on 20 Apr 2024
Dear Gloria,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.And, we appreciate for your gracious comments.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely,ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager

10/10 Excellent

David Kwok Chung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, staff are helpful and polite
Stayed 5 nights in Mar 2024
Response from ORIENTAL HOTEL FUKUOKA HAKATA STATION Rooms Depart on 6 Apr 2024
Dear Mr. David,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we are glad for your compliment and very high rate of our hotel. It makes us motivated.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely, ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was conveniently located next to station and close proximity to shopping and dining. Taxi to airport was quick too. Had very delicious cakes in cafe.
Stayed 3 nights in Mar 2024
Response from Rooms Department Manager on 2 Apr 2024
Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we appreciate for your gracious post.Our hotel is close to Hakata station, so you can use it as a base both sightseeing and business.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely, ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager

10/10 Excellent

ANNA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I do like the location and cleanliness of the hotel.
Stayed 5 nights in Mar 2024
Response from Rooms Department Manager on 2 Apr 2024
Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we appreciate for your gracious post.Our hotel is close to Hakata station, so you can use it as a base both sightseeing and business.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely, ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager

10/10 Excellent

Cruyff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's less than a minute walk from Hakata Station and there are so many dining and shopping options around. The hotel has many great amenities that suit travellers who are staying for longer periods, like myself.
Stayed 7 nights in Mar 2024
Response from Rooms Department Manager on 2 Apr 2024
Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we appreciate for your gracious post.Our hotel is close to Hakata station, so you can use it as a base both sightseeing and business.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely, ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager

10/10 Excellent

Midori, Camano Island

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a convenient location and everything was exceptionally well. I will go back there again!
Stayed 2 nights in Mar 2024
Response from Rooms Department Manager on 2 Apr 2024
Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we appreciate for your gracious post.Our hotel is directly connected to Hakata Station, so it will not get wet in the rain.You can go shopping, sightseeing and business.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely, ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager

8/10 Good

Choon Keng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is conveniently located near subway , restaurants and shopping malls. Room is abit too small and pillows are hard. Received expedia gift as VIP member which is a very nice gesture. Hotel provides free Soba and Sake daily. The laundry equipments are abit limited and clothes are not dry even after more than 2 hours.
Stayed 4 nights in Mar 2024
Response from ORIENTAL HOTEL FUKUOKA HAKATA STATION Rooms Depart on 20 Mar 2024
Dear Mr./ Mrs. Choon Keng,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we appreciate for your gracious post.However, we apologize for the inconvenience in your room. And as for trouble with laundry, we will check and fix it as soon as possible.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely,ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager

8/10 Good

Emilia, Belen Heredia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the hotel location so close to the train station. Room definitely small. Breakfast was absolutely perfect and delicious ! Customer service was not as we expected.
Stayed 3 nights in Mar 2024
Response from ORIENTAL HOTEL FUKUOKA HAKATA STATION Rooms Depart on 15 Mar 2024
Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.And, we appreciate for your gracious comments.However, we apologize for our poor service. It is very embarrassing for us who engage in the hospitality industry.So we will reconsider educational system of our staff, and we will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely,ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service
I’m not quite sure what VIP status was fir this reservation because I don’t think we received any extra perks for staying in this hotel.
Stayed 5 nights in Mar 2024
Response from ORIENTAL HOTEL FUKUOKA HAKATA STATION Rooms Depart on 12 Mar 2024
Dear Mrs. Cindy,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.And, we appreciate for your gracious comments.As for VIP Expedia status, when "check in", we give to the guests special tickets to use in cafe. You should receive it on that time. We are very sorry, if our explanation was not enough. We will reconsider educational system of our staff and we will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely,ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager

6/10 Okay

gerry, Wailuku

Travelled with group
Liked: Staff & service, amenities
Very convenient location. Dislike room size…very small!!!
Stayed 6 nights in Feb 2024
Response from Rooms Department Manager on 16 Feb 2024
This time. Thank you for staying at Oriental Hotel Fukuoka Hakata Station.We would also like to once again thank you for taking the time out of your busy schedule to submit your comments.We apologize for not being able to meet your expectations regarding the room. In addition to the room you booked this time, we also have larger room types available, so please use this as a reference for your next stay.Thank you for your valuable feedback.

10/10 Excellent

Richard

Liked: Staff & service, property conditions & facilities
The convenience of the surrounding area, i.e. shopping and transportation.
Stayed 2 nights in Feb 2024
Response from ORIENTAL HOTEL FUKUOKA HAKATA STATION Rooms Depart on 9 Feb 2024
Dear Sir,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.And, we appreciate for your gracious comments.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely,ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager

8/10 Good

ALBERT L

Stayed 1 night in Jan 2024
Response from Rooms Department Manager on 2 Apr 2024
Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.And, we appreciate for your gracious comments.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely,ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager

10/10 Excellent

Rodney G

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel, the stay, the staff, the area, the location and my experience was excellent. And the price I paid was very reasonable.
Stayed 2 nights in Jan 2024
Response from Rooms Department Manager on 25 Jan 2024
Thank you for staying at Oriental Hotel Fukuoka Hakata Station.Thank you very much.We would also like to once again thank you for taking the time out of your busy schedule to submit your comments.We are very happy that you chose our hotel out of many hotels.We hope that you will choose our hotel the next time you come to Hakata.All of our staff are looking forward to seeing you again.

10/10 Excellent

SCOTT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from ORIENTAL HOTEL FUKUOKA HAKATA STATION Rooms Depar on 19 Jan 2024
Thank you for staying at Oriental Hotel Fukuoka Hakata Station.Thank you very much.We would also like to once again thank you for taking the time out of your busy schedule to submit your comments.We are very happy that you chose our hotel out of many hotels.We hope that you will choose our hotel the next time you come to Hakata.All of our staff are looking forward to seeing you again.

10/10 Excellent

KING CHING JADE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Rooms Department Manager on 19 Jan 2024
Thank you for staying at Oriental Hotel Fukuoka Hakata Station.Thank you very much.We would also like to once again thank you for taking the time out of your busy schedule to submit your comments.We are very happy that you chose our hotel out of many hotels.We hope that you will choose our hotel the next time you come to Hakata.All of our staff are looking forward to seeing you again.

10/10 Excellent

Arthur, CLINTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from ORIENTAL HOTEL FUKUOKA HAKATA STATION on 13 Jan 2024
Thank you for staying at Oriental Hotel Fukuoka Hakata Station.Thank you very much.We would also like to once again thank you for taking the time out of your busy schedule to submit your comments.We are very happy that you chose our hotel out of many hotels.We hope that you will choose our hotel the next time you come to Hakata.All of our staff are looking forward to seeing you again.

10/10 Excellent

KWOK FAI

Stayed 2 nights in Dec 2023
Response from ORIENTAL HOTEL FUKUOKA HAKATA STATION on 9 Jan 2024
Thank you for staying at Oriental Hotel Fukuoka Hakata Station.Thank you very much.We would also like to once again thank you for taking the time out of your busy schedule to submit your comments.We are very happy that you chose our hotel out of many hotels.We hope that you will choose our hotel the next time you come to Hakata.All of our staff are looking forward to seeing you again.

8/10 Good

Ong Wei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but we had difficulties finding a place to park our rental car to unload our huge luggages for check-in. Room is spacious and comfortable. Location is excellent especially for taking a morning train to Fukuoka airport.
Response from ORIENTAL HOTEL FUKUOKA HAKATA STATION Rooms Depar on 9 Jan 2024
Thank you for staying at Oriental Hotel Fukuoka Hakata Station.Thank you very much.We would also like to once again thank you for taking the time out of your busy schedule to submit your comments.Words of praise from customers are the greatest motivation for our staff.We hope that our customers will be able to enjoy their stay even more comfortably in the future.Each and every staff member will do their best with sincerity.We hope that you will choose our hotel when you come to Hakata.All of our staff are looking forward to seeing you again.

2/10 Terrible

ka tim

Stayed 1 night in Dec 2023
Response from Rooms Department Manager on 25 Jan 2024
Thank you for staying at Oriental Hotel Fukuoka Hakata Station.Thank you very much.We would also like to once again thank you for taking the time out of your busy schedule to submit your comments.We are very happy that you chose our hotel out of many hotels.We hope that you will choose our hotel the next time you come to Hakata.All of our staff are looking forward to seeing you again.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2023
Response from Rooms Department Manager on 7 Jan 2024
Thank you for staying at Oriental Hotel Fukuoka Hakata Station.Thank you very much.We would also like to once again thank you for taking the time out of your busy schedule to submit your comments.We are very happy that you chose our hotel out of many hotels.We hope that you will choose our hotel the next time you come to Hakata.All of our staff are looking forward to seeing you again.

8/10 Good

Chee Pheng

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights at this hotel. Choose this hotel because of the convenient location. The room was clean, though kind of small. Overall service was good, except that the staff at reception can be more friendly.
Stayed 4 nights in Dec 2023
Response from ORIENTAL HOTEL FUKUOKA HAKATA STATION FRONT on 30 Dec 2023
Thank you for staying at Oriental Hotel Fukuoka Hakata Station.Thank you very much.We would also like to once again thank you for taking the time out of your busy schedule to submit your comments.Words of praise from customers are the greatest motivation for our staff.We hope that our customers will be able to enjoy their stay even more comfortably in the future.Each and every staff member will do their best with sincerity.We hope that you will choose our hotel when you come to Hakata.All of our staff are looking forward to seeing you again.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent front desk/ reception service. Very helpful, friendly and approachable. Rooms were a bit cramped for 2 persons with luggages. Cross Point Cafe staff could be more accomodating or “welcoming” though. Very good location.
Stayed 3 nights in Dec 2023
Response from ORIENTAL HOTEL FUKUOKA HAKATA STATION Rooms Depart on 3 Jan 2024
Dear Sir/ Madame,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we are glad for your compliment. It makes us motivated.However, we apologize for the inconvenience in your room.We will make our best effort that the guests can spend the time comfortably.However, we apologize for our poor service in cafe.We will reconsider educational system of cafe staff, and we will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely,ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointing
I didn't feel that this hotel was worth the price I paid. Other than the extremely good location at the entrance to Hakata Station. It didn't come with breakfast at the price I paid even though other hotels I stayed in Hakata for a cheaper price offered breakfast. My biggest annoyance is luggage storage. I had to deposit my luggage because I came before check in time. I was appalled to find out that we are to deposit our luggage in a room that was Not supervised by any staff. The room is extremely small for such a big hotel. And basically you have to find an empty slot for your luggage and lock it with the bicycle lock that is attached to the space. When I arrived, all the lower racks were filled. I had to lift my 20kg luggage up to the higher rack all by myself a solo female traveller. When I checked out, the room was full which meant that I had no locks to use so I either had to leave my luggage there at my own risk or find paid storage at Hakata Station. This is extremely TERRIBLE for a hotel who calls themselves 4*. Even cheaper 3* hotels in Japan would have a luggage storage area that is strictly only accessible by hotel staff and prohibited from access by members of public. I will never stay here again.
Stayed 1 night in Nov 2023
Response from ORIENTAL HOTEL FUKUOKA HAKATA STATION Rooms Depar on 30 Dec 2023
Thank you very much for staying at Oriental Hotel Fukuoka Hakata Station. We would also like to once again thank you for taking the time out of your busy schedule to submit your comments. Thank you for your valuable feedback. We will strive to improve our services in the future based on customer feedback.thank you for using.

10/10 Excellent

WING SZE GRACE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great location right next to the hakata station, yet facing the quiet side so can sleep well.
Stayed 2 nights in Dec 2023
Response from ORIENTAL HOTEL FUKUOKA HAKATA STATION Rooms Depar on 20 Dec 2023
Dear Mrs. Grace,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.And, we appreciate for your gracious comments and very high rating of our hotel.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely, ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from ORIENTAL HOTEL FUKUOKA HAKATA STATION Rooms Depar on 14 Dec 2023
Dear Sir,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we are glad for your very high rating of our hotel. It makes us motivated.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely, ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager

10/10 Excellent

clayton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to the train and bus station and many shopping and dining areas within walking distance. Will definitely stay here again
Stayed 1 night in Dec 2023
Response from ORIENTAL HOTEL FUKUOKA HAKATA STATION FRONT on 14 Dec 2023
Dear Sir/ Madame,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.And, we appreciate for your gracious comments.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely,ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager

10/10 Excellent

mikiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, safe, good breakfast buffet selection… and friendly staffs… great place to stay!
Stayed 1 night in Dec 2023
Response from ORIENTAL HOTEL FUKUOKA HAKATA STATION FRONT on 11 Dec 2023
Thank you for staying at Oriental Hotel Fukuoka Hakata Station.Thank you very much.We would also like to once again thank you for taking the time out of your busy schedule to submit your comments.We are very happy that you chose our hotel out of many hotels.We hope that you will choose our hotel the next time you come to Hakata.All of our staff are looking forward to seeing you again.

8/10 Good

Sandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beside the Hakata station. Easy to catch a cab, right outside the door to the airport. Lots of dining options in the immediate area.
Stayed 1 night in Nov 2023
Response from ORIENTAL HOTEL FUKUOKA HAKATA STATION FRONT on 7 Dec 2023
Thank you for staying at Oriental Hotel Fukuoka Hakata Station.Thank you very much.We would also like to once again thank you for taking the time out of your busy schedule to submit your comments.Words of praise from customers are the greatest motivation for our staff.We hope that our customers will be able to enjoy their stay even more comfortably in the future.Each and every staff member will do their best with sincerity.We hope that you will choose our hotel when you come to Hakata.All of our staff are looking forward to seeing you again.

6/10 Okay

KHIOW HUI

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel good for one person or two person tourist who do not care for a bigger room space. I was debating earlier before I booked this hotel, when I checked in, realized the room is quite small. My next trip will be with Miyako Hotel Hakata, across a street from Oriental. Don't get wrong, the amenities are very well, location so convenient. But I would choose to pay more for a better room space. We enjoy the free coffee machine on 5th floor and the wine perks. Thank you.
Stayed 4 nights in Nov 2023
Response from ORIENTAL HOTEL FUKUOKA HAKATA STATION FRONT on 6 Dec 2023
Thank you for staying at Oriental Hotel Fukuoka Hakata Station.Thank you very much.We would also like to once again thank you for taking the time out of your busy schedule to submit your comments.We are very happy that you chose our hotel out of many hotels.We hope that you will choose our hotel the next time you come to Hakata.All of our staff are looking forward to seeing you again.

10/10 Excellent

jung hee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Rooms Department Manager on 6 Dec 2023
Thank you for staying at Oriental Hotel Fukuoka Hakata Station.Thank you very much.We would also like to once again thank you for taking the time out of your busy schedule to submit your comments.We are very happy that you chose our hotel out of many hotels.We hope that you will choose our hotel the next time you come to Hakata.All of our staff are looking forward to seeing you again.

6/10 Okay

Luis

Liked: Cleanliness
Disliked: Staff & service
Stay elsewhere
The staff are not all friendly and even seem lazy and unresponsive. Simple requests, like a luggage cart or calling a taxi, or even a paper napkin during breakfast were too much and we were flat out told NO. The bar staff had an attitude and I would not go back. The room was clean and adequate.
Stayed 1 night in Nov 2023
Response from ORIENTAL HOTEL FUKUOKA HAKATA STATION FRONT on 6 Dec 2023
Thank you for staying at Oriental Hotel Fukuoka Hakata Station.Thank you very much.We would also like to once again thank you for taking the time out of your busy schedule to submit your comments.We are very happy that you chose our hotel out of many hotels.We hope that you will choose our hotel the next time you come to Hakata.All of our staff are looking forward to seeing you again.

10/10 Excellent

JOCELYN S

Stayed 1 night in Nov 2023
Response from ORIENTAL HOTEL FUKUOKA HAKATA STATION Rooms Depar on 20 Dec 2023
Dear Sir/ Madame,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we are glad for your very high rating of our hotel. It makes us motivated.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely, ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very kind and helpful and the breakfast buffet was excellent! It is a good deal for the price.
Stayed 1 night in Nov 2023
Response from ORIENTAL HOTEL FUKUOKA HAKATA STATION FRONT on 30 Nov 2023
Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.And, we appreciate for your gracious comments.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely,

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very very close to the station, so it's convenient. The restaurant was nice. The free alcohol service was excellent.
Stayed 3 nights in Nov 2023
Response from ORIENTAL HOTEL FUKUOKA HAKATA STATION FRONT on 30 Nov 2023
Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we are glad for your compliment. It makes us motivated.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely, ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department ManagerThank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we are glad for your compliment. It makes us motivated.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely,

8/10 Good

Joyce

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My check-in was disrupted when another guest 'cut in' and was tended to first.
Stayed 2 nights in Nov 2023
Response from ORIENTAL HOTEL FUKUOKA HAKATA STATION FRONT on 21 Nov 2023
Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we appreciate for your gracious post.However, we apologize for the inconvenience caused by our staff’s mistakeWe will reconsider educational system of our staff, and we will make our best effort that the guests can spend the time comfortably.We look forward to your next visit.Sincerely,

10/10 Excellent

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The problem was finding the elevator since we had luggage.
Stayed 5 nights in Nov 2023
Response from ORIENTAL HOTEL FUKUOKA HAKATA STATION FRONT on 21 Nov 2023
Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.And, we appreciate for your gracious comments.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely,

10/10 Excellent

Susan

Stayed 1 night in Nov 2023
Response from ORIENTAL HOTEL FUKUOKA HAKATA STATION Rooms Depart on 19 Nov 2023
Dear Susan,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we are glad for your very high rating of our hotel. It makes us motivated.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely, ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager

10/10 Excellent

Rohn

Stayed 7 nights in Oct 2023
Response from ORIENTAL HOTEL FUKUOKA HAKATA STATION Rooms Depart on 12 Nov 2023
Dear Sir,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we are glad for you very high rating of our hotel. It makes us motivated.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely, ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager

10/10 Excellent

Sanae

Stayed 1 night in Nov 2023
Response from オリエンタルホテル福岡博多ステーション 宿泊部 宿泊課 on 21 Nov 2023
オリエンタルホテル福岡 博多ステーションにご宿泊を賜りまして、誠にありがとうございます。又、ご丁寧な投稿・ご意見をお寄せ下さいました事に併せて御礼申し上げます。今後もより一層、お客様に快適にお過ごし頂けます様、スタッフ一人一人鋭意、努めて参る所存でございます。又、機会がございましたら是非、当ホテルにお越し下さいませ。スタッフ一同、心よりお待ち申し上げております。

10/10 Excellent

Christina

Stayed 1 night in Oct 2023
Response from ORIENTAL HOTEL FUKUOKA HAKATA STATION Rooms Depart on 12 Nov 2023
Dear Christina,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we are glad for your very high rating of our hotel. It makes us motivated.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely, ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from ORIENTAL HOTEL FUKUOKA HAKATA STATION FRONT on 6 Nov 2023
Dear Jennifer,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we are glad for your very high rating of our hotel. It makes us motivated.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely, ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager

10/10 Excellent

Tracey

Stayed 2 nights in Oct 2023
Response from ORIENTAL HOTEL FUKUOKA HAKATA STATION FRONT on 6 Nov 2023
Dear Tracey,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we are glad for your very high rating of our hotel. It makes us motivated.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely, ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager

8/10 Good

Po Yee

Travelled with partner
Liked: Cleanliness
Double bed room size too small, no space to place luggage
Stayed 4 nights in Oct 2023
Response from ORIENTAL HOTEL FUKUOKA HAKATA STATION FRONT on 2 Nov 2023
Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we are glad for your compliment. It makes us motivated.However, we apologize for the inconvenience in your room.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely,

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2023
Response from ORIENTAL HOTEL FUKUOKA HAKATA STATION FRONT on 27 Oct 2023
Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we are glad for your compliment. It makes us motivated.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely, ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department

10/10 Excellent

Zerin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Oct 2023
Response from ORIENTAL HOTEL FUKUOKA HAKATA STATION Rooms Depart on 24 Oct 2023
Dear Sir/ Madame,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we are glad for your compliment. It makes us motivated.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely, ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager

10/10 Excellent

ALEX, Escondido

Stayed 5 nights in Oct 2023
Response from ORIENTAL HOTEL FUKUOKA HAKATA STATION Rooms Depart on 8 Nov 2023
Dear Sir/ Madame,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.Also, we are glad for your very high rating of our hotel. It makes us motivated.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely, ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager

10/10 Excellent

Christopher, Venice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, clean rooms, great location
Stayed 1 night in Sep 2023
Response from ORIENTAL HOTEL FUKUOKA HAKATA STATION Rooms Depart on 10 Oct 2023
Dear Mr. Christopher,Thank you very much for staying at the ORIENTAL HOTEL FUKUOKA HAKATA STATION.And, we appreciate for your gracious comments.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely,ORIENTAL HOTEL FUKUOKA HAKATA STATIONRooms Department Manager