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Hotel New Otani Hakata

Star Rating
4 out of 5



4.3 / 5Excellent
1,956 reviews


  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available


What's nearby

  • Popular Location
    Tenjin Underground Mall
    10 min walk
  • Popular Location
    Tenjin Core
    17 min walk
  • Restaurant
    Mastars Cafe
    4 min walk
  • Restaurant
    4 min walk
  • Airport
    Fukuoka (FUK)
    5 min drive

Book online or call:

020 3564 4853

Your dates need to occur after 2019-11-20. Try updating your dates to see prices for your trip.

    About this area


    In the city centre and near a metro station, Hotel New Otani Hakata is in an area with good airport proximity. Kushida Shrine and Tochoji Temple are notable landmarks, and some of the area's activities can be experienced at Port of Hakata and Fukuoka Ferry Port. Looking to enjoy an event or a game? See what's going on at Marine Messe Fukuoka or Fukuoka Kokusai Center. Our guests love the hotel's quiet location.

    Visit our Fukuoka travel guide

    What's nearby

    • Popular Location
      Tenjin Underground Mall - 10 min walk
    • Popular Location
      Tenjin Core - 17 min walk
    • Popular Location
      Fukuoka Asian Art Museum - 19 min walk
    • Popular Location
      Kushida Shrine - 2 min drive
    • Popular Location
      Hakata Machiya Folk Museum - 2 min drive

    Getting around

    • Watanabe-dori Station - 1 min walk
    • Fukuoka Yakuin Station - 6 min walk
    • Fukuoka (FUK) - 16 min drive


    • Sembazuru — 1 min walk
    • Green house — 1 min walk
    • Mastars Cafe — 4 min walk
    • CoCoICHIBANYA — 4 min walk
    • 炭烤雞肉 ももや 精肉堂 — 6 min walk

    About this property

    Hotel New Otani Hakata

    4-star Fukuoka hotel in Chuo-ku, near Canal City Hakata
    This hotel features 5 restaurants, a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning. All 392 rooms provide free WiFi and free wired Internet, LCD TVs with satellite channels, and conveniences such as fridges and electric kettles. Guests will also find room service (during limited hours), in-room massages and hairdryers.
    Hotel New Otani Hakata offers 392 forms of air-conditioned accommodation with a safe and complimentary bathrobes. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary slippers, a bidet and complimentary toiletries.
    Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
    Dining is available at one of the hotel's 5 restaurants, and guests can grab a coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers tour or ticket assistance, multilingual staff and concierge services. Parking is available on-site at a surcharge.
    Hotel New Otani Hakata has designated areas for smoking.

    Property amenities


    • Available in all rooms: Free WiFi and wired Internet
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Self parking: JPY 1500 per day
    • Parking height restrictions apply

    Food and drink

    • Buffet breakfast available for a fee daily 7 AM–10 AM: JPY 2900 for adults and JPY 1900 for children
    • 5 restaurants and 1 coffee shop/cafe
    • 1 bar
    • Room service available

    Family friendly

    • Dry-cleaning service
    • Fridge


    • Ballroom
    • Lift
    • Front-desk safe
    • Reception hall

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry-cleaning service
    • Hair salon
    • Luggage storage
    • Multilingual staff
    • Porter
    • Tour/ticket assistance

    Languages spoken

    • Chinese
    • English
    • Japanese
    • Korean


    • Designated smoking areas

    Room amenities


    • Air conditioning


    • Bathrobes
    • Bidet
    • Free toiletries
    • Hairdryer
    • Shower/bathtub combination
    • Towels


    • TV/satellite channels
    • LCD TV
    • pay films

    Food and drink

    • Electric kettle
    • Fridge


    • Desk
    • In-room massage
    • Iron/ironing board (on request)
    • Phone
    • Safe
    • Slippers

    Nearby things to do

    Where to eat

    • Sembazuru – Restaurant offering Japanese cuisine. Serves breakfast, lunch and dinner daily.
    • Green house – Restaurant offering Eastern European cuisine. Serves breakfast, lunch and dinner daily.
    • The Castillian Room – Restaurant offering Eastern European cuisine. Serves lunch and dinner daily.
    • Taikanen – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
    • Yamanaka – Sushi bar offering Japanese cuisine. Serves lunch and dinner on select days.


    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    4/5 Good

    Stayed 2 nights in Sep 2019

    4/5 Good

    Excellent service

    Stayed 3 nights in Oct 2019

    5/5 Excellent

    Always very happy with kind and clean. But ,,,they need improve morning buffet.

    Stayed 3 nights in Oct 2019


    Stayed 1 night in Oct 2019

    5/5 Excellent

    Stayed 4 nights in Oct 2019

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