8 outdoor pools, pool umbrellas, pool loungers

Reviews of Alua Suites Fuerteventura - All inclusive

4 out of 5
Alua Suites Fuerteventura - All inclusive
Calle Las Dunas s/n, Corralejo, La Oliva, Fuerteventura

Reviews

8.4

Very good

Rating 10 - Excellent. 176 out of 424 reviews" "
Rating 8 - Good. 181 out of 424 reviews" "
Rating 6 - Okay. 45 out of 424 reviews" "
Rating 4 - Poor. 12 out of 424 reviews" "
Rating 2 - Terrible. 10 out of 424 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Inma Morales on 20 Feb 2024
thank you very much for your feedback and for the time you took to write it, much apreciatted.looking forward to seeing you again in the Alua Suites Fuerteventura

10/10 Excellent

agnes

Stayed 7 nights in Nov 2023
Response from Inma Morales on 8 Jan 2024
thank you very much for your feedback and for your time to write it.best regards from Fuerteventura and looking forward to seeing you soon

10/10 Excellent

Sara Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely complex with lots of pools not too far to walk into town and beach. Activities available on site such as aquafit, Zumba, Volleyball Gym, sauna and massages Food ok lots of choice not cordon bleu but fine, wine sangria and beer freely available. The Nubium restaurant open 3x a week is well worth a visit food really good but only get one visit per stay
Stayed 5 nights in Nov 2023
Response from Thank you on 3 Dec 2023
Dear Sara Jane, Thank you very much for taking the time to share your holiday experience here with other travelers. We are happy to read that you have enjoyed your holidays with us to the fullest and also that you discovered the little town Corralejo. we are delighted that you liked our offer of food and drinks served in our various restaurants and bars. It will be a pleasure for us to welcome you back in our hotel in the future. Best regardsGuest Service

2/10 Terrible

Gerard

Stayed 6 nights in Nov 2023
Response from inma morales on 21 Nov 2023
good afternoon Mr Gerard,thank you very much for your feedback and for your time to write it.I regret to hearing that we couldnt fulfill your expetations.kind regards

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice hotel and very friendly staff
Stayed 4 nights in Oct 2023
Response from Inma Morales on 30 Oct 2023
thank you very much for your feedback and for your time to write it, much apreciated.looking forward to welcoming you again in the Alua Suites Fuerteventura.

10/10 Excellent

Antonella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from Thank you on 8 Oct 2023
muchas gracias Antonella

10/10 Excellent

Karen

Stayed 2 nights in Sep 2023
Response from Thank you on 2 Oct 2023
muchas gracias Karen

6/10 Okay

Mary

Liked: Staff & service
Disliked: Property conditions & facilities
Bathroom needed a good wipe over but rest was clean. The breakfast and lunch was good but the evening buffet was dreadful. Dried up and stale foid reheated from lunch I assume. The beer was lovely but the other alcoholic drinks and cocktails were very poor.
Stayed 1 night in Sep 2023
Response from Thank you on 29 Sept 2023
Dear Mary, Thank you for taking the time and leave a feedback, which is very important for us at is gives us the posibility to improve our services. We are sorry to read that we could not satisfy you to the fullest, but be assured that we take your information for improovements. We are looking forward to welcome you back in the future. Best regardsGuest Service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a great stay
We had a great stay here, late Sept 2023. We stayed for 5 nights. The food at the restaurant was always good, with plenty of choices and theme nights. The oriental night food was especially nice. The entertainment, especially the quiz, was good too. The pools are good size and we didn’t struggle to get a lounger any day. The resort is a bit difficult to get around and would benefit with a bit more signage, and more knowledge on what is available to guests.
Stayed 5 nights in Sep 2023
Response from inma morales on 28 Sept 2023
thank you very much for your kind feedback, much apreciated¡¡best regards from Fuerteventura.

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2023
Response from Inma Morales on 14 Sept 2023
gracias por su review, es muy importante para nosotros.muchos saludos desde Alua Suites Fuerteventura

10/10 Excellent

NIMO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023
Response from Inma Morales on 7 Aug 2023
thank you very much for your feedback, it helps us.best regards from Fuerteventura and looking forward to seeing you again in the Alua Suites Fuerteventura.

10/10 Excellent

Marcus

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit with children. We had a great time. Short ride a beautiful beach. The hotel was clean, staff friendly, food was great too. If you just want to relax and let your children run free this is the place.
Stayed 8 nights in Apr 2023
Response from Inma Morales on 24 Apr 2023
Thank you very much for your nice feedback and for the time you used to write it, much apreciated.It helps us a lot.Looking forward to seeing you again in the Alua Suites Fuerteventura Resort.

10/10 Excellent

Meng

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly and helpful staff. Great facilities, good choice of food options at the buffets and it was nice they have live entertainment in the evenings. Very close to the beach and the town.
Stayed 7 nights in Apr 2023
Response from Inma Morales on 23 Apr 2023
Thank you very much for feedback and for the time to write it.It helps us very much.best regards and looking forward to seeing you again in Alua Suites Fuerteventura

10/10 Excellent

Barbara

Stayed 7 nights in Mar 2023
Response from Inma Morales on 23 Apr 2023
Thank you very much for your feedback and for the time to write it, much apreciated.Best regards and looking forward to seeing you again in the Alua Suites Fuerteventura.

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beaitiful property, well maintained.
Stayed 6 nights in Mar 2023
Response from Inma Morales on 27 Mar 2023
thank you very much for your feedback and for the time to write it.best regards from Fuerteventura

8/10 Good

Phillip

Stayed 5 nights in Mar 2023
Response from Inma Morales on 27 Mar 2023
thank you very much.best regards

8/10 Good

Sharna

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Mar 2023

8/10 Good

Charlotte Kristine

Stayed 9 nights in Feb 2023
Response from Inma Morales on 27 Mar 2023
thank you very much.kind regards from Fuerteventura

8/10 Good

Anthony

Stayed 7 nights in Feb 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Alua Suites, Fuerteventura
Hotel is somewhat dated. ‘Spa’ not a spa but 2 saunas … Big empty bath tub that looks like a jacuzzi but empty and was told just a bath .. but not working, ‘out of order ‘ signs on one sauna for some of the days, water machine , lockers also out of order. When put to manager, he said ‘comes down to definition of Spa’. Well if all you’re offering is a sauna , say something. Don’t advertise ‘Spa’ incl on big rollups in reception lobby - see image . Gym nice but one bike has missing pedal straps. WiFi effectively not working in rooms .. and surprised to find layout of hotel effectively as terraced houses ..not part of main building . Not nice for solo women travellers. ‘Junior suite’ ok but no more and coffee /tea not refilled. Food of mediocre quality and no really nice place to chill .. main chill area by restaurant feels like a canteen.. /on a boat .. + bar in reception area. travelled round the world and stayed in many 4 star hotels . This one really struggles to be more than 3. Upside: staff lovely, big resort, lots of places to choose from and great activity programme, Dutch animation team lady great , entertainment good - Saturday singer Nikki fantastic and when shared feedback w management was offered access to VIP club.. I left after 7 days and moved to other hotel nearby .. had enough when WiFi key cutting out and nothing was done despite ‘we’ll send a technician to the room’ . Disappointing experience. Some way from the experience I’d been sold on here
Stayed 7 nights in Feb 2023

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, wonderful staff!
This is a beautiful hotel, very well run with amazing staff and lovely surrounds. The rooms are large, spacious and spotlessly clean, and bathrooms are a very generous size too. The grounds are attractive and well kept, and really nice to walk around to enjoy the scenery and the natural beauty. This is predominantly a hotel guide for families with kids, but there are definitely areas where you can find peace and quiet, especially the Plaza pool where the setting is peaceful and idyllic. The food and drinks were fine, the wine on tap works too! It’s the staff that really make the hotel experience, all of them friendly and happy with a smile on their face and a greeting for you. Special thanks to Luisa on reception and to Georgia on Guest services who were both engaging and delightful.
Stayed 4 nights in Feb 2023
Response from Inma Morales on 22 Feb 2023
Thanks a lot for your really kind feedback and for the time to write it.You dont know how much we thank the possitive reviews and how much they help us.i forwarded your feedback and I hope see you again in the Alua Suites Fuerteventura

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grey nomads go upmarket
It probably exceded our expectations the food and service was very good upgrading to my favourite club was a good move,the gym was adequate but the wellness centre needs some TLC broken beds and plunge pool and a broken water dispenser but all in all a good experience.
Stayed 14 nights in Jan 2023
Response from Inma Morales on 25 Feb 2023
Thank you very much for your feedback and for the time you needed to write it.your feedback is more than import and it helps us to improve our service.best regards from Fuerteventura and looking forward to seeing you again in the Alua Suites Fuerteventura

8/10 Good

sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff. Stayed in adults only part and would of been great if there was a bar in that area that was open in the evening to have a quiet drink
Stayed 7 nights in Jan 2023
Response from Inma Morales on 6 Feb 2023
Thank you very much for your kind fedback, of course we will take into account this information.best regards and looking forward to seeing you again in the Alua Suites Fuerteventura.

10/10 Excellent

Martin, Chandler's Ford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been coming to this place since about a decade. While it is noticeable that COVID and the global economic crisis have forced the administration to cut back on some services that made the former "Atlantis" an outstanding facility the rooms are still fabulous, food choices varied and delicious, and the proximity to Coralejo and the dunes perfect.
Response from César on 12 Jan 2023
Thank you very much for your nice comments. It will be a pleasure to welcome you back in the future.RegardsCésar AlvarezAss. Front Office Manager

8/10 Good

Archanaben Kanubhai

Response from Inma Morales on 6 Nov 2023
danke für die Feedback.es tur mir Leid dass Sie den Urlaub nicht geniessen haben.mit freundlichen Grüssen

10/10 Excellent

Alina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend this hotel
Response from Inma Morales on 28 Dec 2022
thank you very much for your really kind feedback., much apreciated.best regards and looking forward to seeing you again in the Alua Suites Fuerteventura.

8/10 Good

Pete, Oberwesel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lkhfaecybin
Stayed 7 nights in Nov 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor
Not 4 star Did not resolve our complaint Long queues at restaurants Food variable As other reviews Hotels.com are awful.
Stayed 10 nights in Aug 2020
Response from Hotel Suites Fuerteventura on 10 Sept 2020
Dear guest, Thank you for choosing our Hotel Suites Fuerteventura as your holiday resort of preference. Like other hotels we have had to adapt our services to the current situation of the COVD19 prevention. As we face unprecedent times your safety and well-being are our highest priority. Best regards

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rip off
Over priced Over rated Management poor Other staff excellent Hotels.com incompetent, will never use them!
Stayed 10 nights in Aug 2020
Response from Hotel Suites Fuerteventura on 10 Sept 2020
Dear Guest, we hope that next time you will enjoy your stay with us. Our staff is always doing all that is possible to make your stay perfect. If you prefer you can also book your stay directly with us. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Resort is very good. We stayed in one of the suites next to the mini club. Rooms are very bright and modern. Cleaning is excellent. Rooms are well isolated and we really enjoyed our stay. The entire structure is huge and well maintained. It’s been designed for any kind of customer at any ages. The are different restaurants around the resort. Entertainment is present in the structure mostly on the main pool in the middle of the structure. A special thanks to The crew that have entertained us during our stay. A special thanks to Giovanni, the Italian crazy guy very funny always ready to have a laugh verall a very pleasant stay. Recommended
Stayed 4 nights in Mar 2020
Response from Inma Morales on 12 Mar 2020
Thank you very much for your really kind and positive feedback. we really thank you for the time you used to write it. best regards from the sunny Fuerteventura and looking forward to seeing you again in the Suite Hotel Atlantis Fuerteventura Resort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
The alacart restaurants were buffet No really bars to seat at Instant coffee Variety of food not great
Stayed 8 nights in Feb 2020

8/10 Good

Somerset, United Kingdom

Liked: Cleanliness, amenities
Great for a little break, probably best for children rather than an adults break
Stayed 5 nights in Feb 2020

6/10 Okay

Shaun

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
wont return
Over priced staff don’t smile food just ok room lovely the hotel is very clean
Stayed 6 nights in Feb 2020
Response from inma morales on 12 Feb 2020
thank you very much for your feedback. it helps us improve our Service. kind regards from the Suite Hotel Atlantis Fuerteventura Resort

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked cleanliness generally. Friendly and helpful staff.
Stayed 7 nights in Jan 2020
Response from Inma Morales on 4 Feb 2020
thank you very much for your really kind feedback. we hope see you again in the Suite Hotel Atlantis Fuerteventura Resort.

10/10 Excellent

Ross

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for family's
Very nice hotel. Great for family's. Michael is very helpful and friendly at reception
Stayed 7 nights in Jan 2020
Response from Inma Morales on 26 Jan 2020
Thank you very much for your really kind feedback and for taking the time to write it. I will let Michael know. best regards adn looking forward to seeing you again in the Suite Hotel Atlantis Fuerteventura.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all great, staff nice and friendly and helpful
Stayed 9 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Close enough to the beach but away from the crowds.
Stayed 7 nights in Dec 2019
Response from César Alvarez, on 10 Jan 2020
Thank you very much for your comments. We appreciate them. Happy New Year

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing keeping this place from being a 5 star can only be an indoor pool- everything else is great
Stayed 11 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Fantastic trip. Hotel was beautifully kept and the staff were lovely. It was my birthday whilst I was away and they even left a happy birthday note in my room on the day. Excellent New Year’s Eve party as well, the best new year I’ve had in a very long time!
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2019
Response from inma Morales on 2 Jan 2020
thank you for your feedback and for the time to write it. looking forward to seeing you again in the Suite Hotel Atlantis Fuerteventura Resort.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Nov 2019
Response from Inma Morales on 29 Nov 2019
gracias por su feedback. esperamos saludarle nuevamente en el Suite Hotel Atlantis Fuerteventura Resort

10/10 Excellent

Bal

Stayed 5 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Morning coffee and tea should be served vs. machine.
Stayed 7 nights in Oct 2019
Response from Inma Morales on 30 Oct 2019
Good morning, thank you very much for your feedback, it help us to improve our service. best regards from Fuerteventura and looking forward to seeing you again in the future in the Suite Hotel Atlantis Fuertevetura Resort

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God quality hotel.
Really good hotel. Very comfortable and lots of space to relax. Staff were friendly and helpful. Food and drinks were above average.
Stayed 11 nights in Sep 2019
Response from Inma Morales on 7 Oct 2019
Thank you very much for your kind feedback. We are allway happy when we can know that our guest enjoyed their holidays with us. best regards and looking forward to seeing you again in the Suite Hotel Atlantis Fuerteventura Resort

2/10 Terrible

Priyanka

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
Booked for 3 nights - a unit for 2 bedroom suite. Was told at the reception to pay 170 euros more for the guest. Called Hotels.com they cleared that matter didn't have to pay anything extra. In my opinion the hotel should check with their team first before harassing the guest. Room wasn't ready till 5:00 PM. Room had a lot of bugs, not small ones but big cockroaches. Spoke to the hotel next day. They changed our room. The new room didn't have any bugs. Quite disappointed that no one acknowledged our troubles. They were very factual about the whole experience. No one bothered to follow up with us. No one cared how our rest of the stay went.
Stayed 3 nights in Sep 2019
Response from Inma Morales on 2 Oct 2019
Good morning Ms. Micu, I´m really sorry for your bad feedback and your experiences with us. As you saw with us, we recieved a reservation for one person and you had also your voucher for one. When we make checkin and we have to complete the details of the guest in each room and I´m really sorry but we have to make the invoice for the number of persons we have in each room. Regarding the insects and I really sorry but we have lot of gardens space and they first room was on the ground floor and maybe they can come in from outside. We do regularly treatmens against the insects. When you changed the room, we gave you our bigger room to try to compensate you but I´m really sorry that you couldn´t enjoy your time with us. We allways try to make our best for our guest and I can only apologize me if you dind´nt feel this way.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second visit, and it was just as good as the first. Staff are very attentive and the animation team are brilliant. Stayed in the adults only area as we weren’t sure whether sun beds would run out in the main part of the resort, but this wasn’t a problem. Thanks for another great stay.
Stayed 5 nights in Sep 2019
Response from Inma Morales on 15 Sept 2019
Thank you very much for your kind feedback. We are always realy proud when we can fulfil the expectation of our guest. Looking forward to seeing you again in the Suite Hotel Atlantis Fuerteventura Resort.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel in a good location. Tasty food with a good selection.
Stayed 7 nights in Aug 2019
Response from Inma Morales on 5 Sept 2019
Thank you very much for you for your kind feedback and for taking the time to write it. Best regards from the sunny Fuerteventura and looking forward to seeing you soon again in the Suite Hotel Atlantis Fuerteventura Resort.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Aug 2019
Response from Inma Morales on 10 Sept 2019
thank you for taking your time to give us your feedback. Lookind forward to seeing in the future again in the Suite Hotel Atlantis Fuerteventura Resort

10/10 Excellent

lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food is great, clean friendly resort. Would recommend
Stayed 7 nights in Aug 2019
Response from Inma Morales on 7 Oct 2019
thank you very much for your nice comentary and for taking the time to let us know your feedbacks. Best regards from the sunny Fuerteventura and looking forward to seeing you again in the Suite Hotel Atlantis Fuerteventura Resort.