The staff available were lovely. The problem is that there just weren’t enough staff. Queuing at the bar and during dining took far too long. Although there are 4 coffee machines, at most only 2 were working at any one time. The drink quality is quite poor-soft drinks were watered down and the AI cocktails were terrible from a machine. Unfortunately the pool area isn’t patrolled and customers are allowed to keep towels on sun loungers meaning that the area is often empty without people but full of towels, not so good for ambience or those wanting to use the area. In addition, the parasols are mostly broken. On the plus side, we did find that the hotel and room were very clean.