Ratings based on 54 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

precioso ,comodo

Posted 24-Oct-2016
Pros: las piscinas
Cons: horarios mas amplios para comer
Location: esta en una zona muy tranquila
ha sido una semana muy buena ,lo único que no me ha gustado ,ha sido los horarios de el desayuno ,terminaba muy pronto y no nos daba tiempo a desayunar porque vamos a descansar y a las 10 ya no podias .Pero todo lo demás ok.
4out of 5
by A verified traveller from España

Muy bien

Posted 23-Oct-2016
Location: Muy adecuado ir con coche
Café tipo aleman o de cápsulas muy malas ... Muy bien la zona reservada, calidad y cantidad comida, el personal, ...las instalaciones no muy actualizadas. , ...
5out of 5
by A verified traveller from Norfolk, UK

Great relaxing holiday

Posted 16-Oct-2016
Location: Did not need to leave the hotel as everything required was on sight. Beach was only 5 minute walk away though.
Stayed from 4th October - 11th October 2016. We had a suite. It was really nice and spacious with a great view. All of the Club Premium areas were well kept and the staff were happy to help. Service was really good and had a wonderful holiday.
4out of 5
by A verified traveller

Posted 15-Oct-2016
Can not fault the hotel and the staff were very good andcared for their charges The heavily German influence of the area does cause difficulties
5out of 5
by A verified traveller from Madrid

Un Gran hotel en una Gran Playa

Posted 10-Aug-2016
El hotel es muy grande,con muchos restaurantes,piscinas. El desayuno y cena muy bien elaborados. Lastima q el servicio de limpieza de las habitaciones no sea lo mas destacable. La ducha de la habitación sin cristal,ni ningun tipo de separación del wc, lavabo no fué d mi gusto.
4out of 5
by A verified traveller from London

Nice Hotel but not recommended for Vegetarians

Posted 14-Jun-2016
Pros: The Hotel had a lot of good facilities which we used. The swimming pool, bars, the spa (pay for treatments) were good.
Cons: A couple of staff need to improve basic English although they seemed to speak fluent in German. The hot vege options need to be vastly improved.
Location: Hotel is on a steep hill. Jandia beach is a 10 minute walk. There are some shops near by to the hotel selling gifts and Spar selling basic groceries.
We booked the All Inclusive Premium package. This gave us access to Premium areas around the hotel which included swimming pools, restaurant and a bar. We checked-in at the Premium reception where we were kindly greeted and offered a drink. We went through the check-in process and were given plastic wrist bands to wear, which allowed hotel staff to identify us as "Premium" customers. We were informed that the mini bar was complimentary however whatever we drank from there would not be replenished for free. This was a little odd given that we paid for an All Inclusive package where we could eat and drink as much as we liked at the bars downstairs but not in our room where the drinks available were exactly what we found in the minibar. Our room had a beautiful view of the swimming pool and ocean. We could see as far as our eyes would let us as we gaze out towards the ocean. The bathroom could have been a little cleaner as the corners of the tiles were black. The room itself was very large The service at the Premium bar on the whole was fine apart from a rude bartender who had to be prompted more than once to get us a drink and peanuts. This happened on most days we visited the bar when he was working. The other staff were very nice and helpful. As lacto-vegetarians they only had beans and tomato as hot breakfast items. A la carte had soup, spaghetti and vol au vent every day which can get boring everyday, although the food was tasty.
4out of 5
by A verified traveller

Ottima posizione

Posted 27-Apr-2016
Pros: Sicuramente la posizione vista mare.
Cons: In generale, la cucina non ci è sembrata all'altezza di altri Barcelo' frequentati.
Location: L'hotel non è vicinissimo al centro,raggiungibile a piedi in poco tempo tramite una ciclo pedonale lungo il mare,ma in zona tranquilla con bella vista
Gradevole soggiorno in hotel molto confortevole e pulito. L'area 'Premium' offre dei plus molto apprezzabili.
4out of 5
by A verified traveller

Good quality hotel

Posted 14-Apr-2016
Hotel facility, staff and food are of good quality. The only nuisance was a loud kitchen ventilation on the far right side. Entertainment was very good as well.
4out of 5
by A verified traveller from Wareham, Dorset UK

Quite a walk to the beach!

Posted 13-Feb-2016
It took us 30 minutes to walk to the sea! And - it is NOT close to the airport. It takes at least one hour to drive from airport to hotel. Otherwise, the hotel was brill.
5out of 5
by A verified traveller

weekend break

Posted 31-Jan-2016
short weekend break away in the sun, hotel was amazing, staff always friendly and helpfull, food was faultless, breakfast, lunch and dinner, hotel is about an hour away in a taxi from the airport, but well worth the extra travel time. the beach is at the bottom of the hotel and a short walk away, as is the town, both 15mins walk. i would stay again and i'm planning to again later in the year. many thanks to all at the hotel for making me so welcome.