Ratings based on 920 Verified Reviews

4.3 out of 5
93% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Good location. We fell in love with Frisco.

Posted 17-Aug-2017
Pros: Location and friendly staff.
My husband and I are walkers. We loved walking to downtown Frisco as well as the marina on Lake Dillon. We took advantage of Whole Foods which is located about 300 feet from our hotel. We are looking forward to returning next year.
4 out of 5
Recommended
for Everyone
by A verified traveller from Indiana

Only one bad mark

Posted 06-Aug-2017
Pros: Everything else.
Cons: Put some ducting in so the bathroom fan is more than a placebo.
Excellent except that the bathroom fan is one of those irritating recirculators.
1 out of 5
by A verified traveller from Horseshoe Bay, Tx

Dump hotel with freaky staff

Posted 01-Aug-2017
Pros: Nothing
Cons: Fire manager's husband or get him some serious help
I have severe lower back problems and hotel did not have some necessities I needed (luggage carrier and elevator). Upon asking about the cancellation policy, the manager’s husband became very aggressive and belligerent. He then stated all this was my fault, blah, blah, blah. When I asked him if he was talking to me this way, he said “yes, he was talking to me this way, all this was my fault…” and he proceeded to take an aggressive stance. At that point I exited the building and called Expedia. Expedia was fantastic. They got me a reservation at a different hotel. Whether I should have know about the luggage carrier and elevator prior to my arrival is irrelevant. Being put in a situation where I felt threaten is in inexcusable.
Comment from Hotel Management
17-Aug-2017 by Alpine Inn, Hotel Management
Upon entering Alpine Inn and asking at 1:30 pm if your room is available to check in and finding out that it was not you demanded a cancellation. Our check-in time is at 4 pm and when we are able to accommodate a guest earlier we do but that day we were not. Your demand of cancellation without fee at that time was not in order. Your room was located downstairs so you would not have to walk up the stairs and you were also told that someone can help out with luggage at the time of check in and check out. We decided to proceed with allowing cancellation without fee in order to avoid any other unnecessary confrontation.
3 out of 5
Recommended
for Everyone
by A verified traveller from Allen, TX

Clean and roomy

Posted 25-Jul-2017
Pros: Location. Price seemed high for what it was, however it was much less than the major chain motels that provide just slightly better accommodations.
Cons: If the motel could provide a more comprehensive breakfast with hot food, it could be very competitive with the major chain hotels.
Location: Good location next to the freeway. Not far from Breckenridge. Loots to do in the area, Everything from hiking, boating, snow skiing and shopping
Room was clean and roomy. Bed was too soft for my liking, however we did get adequate sleep. Front desk staff was friendly and professional. Room did not have a hair dryer and one trash container had not been emptied, minor inconvenience. Only provided a minimal continental breakfast. It was a easy short walk to a good restaurant just adjacent to the motel and not far from the restaurants and shops of downtown Frisco.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 20-Jul-2017
Close to shops, biking, skiing, hiking. Complimentary breakfast made it easy to get out early to enjoy the day.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 07-Jul-2017
Coffee maker not emptied or cleaned. Rest of room clean and comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 05-Jul-2017
Overall excellent. Only down side was the proximity to noisy I-70 traffic
5 out of 5
Recommended
for Everyone
by A verified traveller

Home-like

Posted 03-Jul-2017
The front desk staff were incredibly friendly and helpful. They helped us find all the adventure in the area. Staying at this hotel made me feel like I was a local.
Comment from Hotel Management
04-Jul-2017 by Bernadeta, Hotel Management
Thanks for staying with us. We appreciate your feedback!
2 out of 5
by A verified traveller

Budget quality, barely

Posted 25-Jun-2017
Pros: Nothing
Cons: Most everything
Room small, bathroom small, shower head poor. Walls thin, running water of any kind sounds like it is in your room with you. Continental breakfast poor.
5 out of 5
by Warren

Mountain view

Posted 16-May-2017 on Hotels
Hotel nicely upgraded. Our room was clean and had everything that you would need. Would definitely stay here again.
Comment from Hotel Management
20-May-2017 by Isabel, Hotel Management
Thanks for staying with us. We appreciate your feedback!