Hi Lisa,Your glowing review just brightened our day Thank you!It's fantastic to hear that you enjoyed our all-inclusive offerings and found the variety of food and drinks to be superb. We're thrilled that the top floor two-bedroom apartment met your expectations with its size and hope the views from up there added to the experience. Your kind words are a testament to our team's effort to provide a memorable stay. We're looking forward to having you back for another visit!We all hope to see you again on your next visit.Take care,Ona Marinas de Nerja

Hi Debbie! We're so grateful you took the time to share your thoughts with us.It's wonderful to hear that you enjoyed the beach access and took pleasure in the walks to town - there's nothing quite like a stroll with the sound of the waves, right? We're thrilled that you appreciated the cleanliness of your room and the amenities provided. We noticed your comment about the hotel's condition and we want to assure you that we're constantly working to maintain and improve our facilities to enhance our guests' experiences. Your feedback is valuable in this ongoing process. We're glad that, overall, the positives shone through during your stay!We hope to see you again for an even better experience. Cheers,Ona Marinas de Nerja

Hi James! We're so grateful you took the time to share your thoughts with us We're thrilled to hear that you had a nice relaxing time during your three-day stay. It's great to know that our efforts in maintaining room cleanliness are appreciated, with an 80% satisfaction score from you! Our team is always working hard to create a welcoming and enjoyable environment for our guests, and it seems like we've hit the mark for you. Regarding the buffet, we aim to cater to all tastes and dietary needs, and it's helpful to know that our chefs could assist with preparing salt-free items for you. We'll certainly keep your feedback in mind as we strive to offer a variety of well-seasoned options that don't rely too heavily on salt. We do apologize if there was any wait involved, and we appreciate your patience.It would be great to welcome you back for an even better stay.All the best,Ona Marinas de Nerja

Hi James! Thanks for your feedback.We're thrilled to hear you enjoyed our bar's video entertainment - it's one of our favorite spots too! Regarding the cuisine, we appreciate your feedback about the seasoning; our culinary team aims for the perfect balance to suit all palates, and we'll be sure to keep a closer eye on this. On the topic of WiFi, we recognize its importance and we're constantly working to enhance connectivity for our guests. We aim to ensure a pleasant stay and we're committed to improving wherever we can.Thanks again!Until next time,Ona Marinas de Nerja

Dear Andrew,It was a pleasure to receive your kind review.We're thrilled you enjoyed the spacious room and the convenience of having a small kitchen at your disposal. It's fantastic to hear that our variety of food options hit the spot for all your meals. Our team takes pride in maintaining the cleanliness and comfort of our rooms, and your 100% satisfaction in these areas truly means the world to us.Thanks for sharing your experience, and we can't wait to see you again soon!Ona Marinas de Nerja

Hi there Hyosun,We'd like to say thanks for taking some time to share your feedback.We're thrilled to hear that our staff made a positive impression on you with their friendliness and helpfulness! Our team is always here to make your stay as enjoyable as possible. However, we're sorry to hear that you found our hotel building and room furniture to be outdated. We understand that this can affect the overall experience, and we appreciate your feedback. We're constantly working on improvements and will definitely take your comments into consideration.Thanks again!Until next time,

Hi there Claire! Your kind words are music to our ears Thanks for the review.It means a lot to know that you appreciated our high standards and comfortable rooms.Come back soon!Take care,Ona Marinas de Nerja

Hello Juan,I'm sorry to hear that you had a frustrating experience. But we appreciate you bringing this issue to our attention.We're grateful that you chose to stay with us. However, we're bummed to hear about your experience with the air conditioning. We assure you that our air conditioning systems are regularly maintained, but it seems like something might have gone awry during your stay. We apologize for any inconvenience this may have caused you and your family.We also understand that you were not satisfied with the hotel's condition and amenities. We're always working on improving our facilities, and your feedback is valuable in helping us make those improvements.Hope to see you with us again.Take care,

Hello Safwan, Your positive review really made our day We appreciate it!We take pride in catering to our guests’ needs the best way we can and appreciate your kind words about the high standards and quality service which we strive to uphold.See you again soon.Take care,Ona Marinas de Nerja

Hi! We're so grateful you took the time to share your thoughts with us We're thrilled to hear that you loved your room and the view of the pool and sea shore! Our reception team is always happy to help, and it's great to know they made a positive impression on you. We're sorry to hear that the coffee and fruit juices didn't meet your expectations. We appreciate your feedback and will definitely look into improving these aspects. As for the dinner drinks prices, we try to maintain a balance between quality and affordability, but we understand that it may not always align with everyone's preferences. On the bright side, we're glad you found our electric vehicle charging point useful and appreciated it! Come back soon!Take care,Ona Marinas de Nerja

Hi,Your glowing review just brightened our day Thank you!We're pleased that you had a pleasant stay with us and appreciated our high standards.It would be great to welcome you back.All the best,Ona Marinas de Nerja

Hi Adrienne,Thank you for your review!We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We'd love to welcome you back for another great stay!Cheers,Ona Marinas de Nerja

Hello Jailine Madison,Thanks for this great feedback.We are pleased that you enjoyed your stay and appreciated the high standards which we strive to uphold.We look forward to seeing you again soon.Al the best,Ona Marinas de Nerja

Hi there Rebecca! Thanks for the review.We are glad that your stay with us was a pleasant one and that you enjoyed our location. Thank you for also acknowledging our team's service; your kind comments encourage us to continue with our efforts to make every stay here a memorable one for our guests.Come back soon!Take care,Ona Marinas de Nerja

Hi there Bríd! Thanks for the review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.See you again soon.Take care,Ona Marinas de Nerja

Hi Kristina,Thank you for your review.!We're thrilled to hear that you found our hotel to be very clean and enjoyed the excellent food. Our amazing staff will be delighted to know that they made a positive impact on your stay.We'd love to welcome you back for another great stay!Cheers,Ona Marinas de Nerja

Hello Vahe, We're sorry to see that you're not satisfied with your stay. Your feedback is welcome as it helps us to improve.We are sorry to know that you felt our high standards were not upheld on this occasion. We urge guests to share any concerns they have at the time so that we may deal with the matter. Nonetheless, we have passed this information to the head of housekeeping for review and action.We hope to see you again for a better experience. Cheers,Ona Marinas de Nerja

Hi there Sharon! Thanks for the review.We're thrilled to hear that you and your family had the best week ever at our hotel! It's great to know that you enjoyed the amazing view and found our food to be superb. Our staff works hard to provide a fantastic experience for our guests, so we're glad they made a positive impression on you.It's wonderful that you enjoyed the flamenco show and our family-friendly facilities. We're excited to have you back in a future!All the best,Ona Marinas de Nerja

Hi there, Richard, We're really disappointed to hear that we didn't meet your expectations.It seems we didn't quite hit the mark, so we'd welcome knowing what we could've done to make your stay with us spot on.Hope to see you with us again.Take care,Ona Marinas de Nerja

Hi there, Brian, It’s great to receive such positive feedback Thanks for taking the time to share.It means a lot to know that you appreciated our high standards and comfortable rooms.We all hope to see you again on your next visit.Take care,Ona Marinas de Nerja

Hello, Diana! We can't thank you enough for your insightful review We're thrilled to hear that you had a fabulous stay with us and that our team made you feel welcome. It's also great to know that you enjoyed the magnificent breakfasts and the clean room with a nice view. We appreciate your feedback about the bathroom and will take it into consideration for the future.Come back soon!Take care,Ona Marinas de Nerja

Hello Neill,Thanks for sharing your experience with us.We are sorry that you felt our team was not as helpful as you would have liked. Rest assured, we will discuss this matter with our team to ensure that all guests are treated courteously.We apologize for any inconvenience you experienced with the room's cleanliness as well as for the unchanged towels. Our housekeeping team usually replaces them when they're left on the floor, but we're sorry if this didn't happen during your stay. We'll make sure to address this with our team to avoid any future issues.Regarding the insects, while we take all measures to keep them out unfortunately these are not 100% efficient. Nevertheless, we regret that you did not let us know at the time so that we could have taken action.We hope you'll give us another chance to provide you with a better experience. See you soon!Ona Marinas de Nerja

Hello Melisa,Thanks for taking a minute to let us know your thoughts.We're glad to hear that you found the parking handy and that our drinks met your expectations. However, we're sorry that you weren't completely happy with your first room. We always strive to accommodate our guests' requests, and we're glad that we were able to move you to a better room.We're sorry if you found the atmosphere too loud during your stay. Our hotel is indeed family-friendly, and we aim to provide a fun environment for all ages. As for the pool hours, we close it early to ensure proper maintenance and cleanliness for our guests. Thanks for your feedback on the terrace chairs; we will look into improving them.Nonetheless, it's great to know that you enjoyed the beach and the drinks at our bar. We're glad you had the chance to explore the beautiful surroundings of Nerja and Frigiliana during your stay.We all hope to see you again for an improved stay.Cheers,

Hi Abigail,Your glowing review just brightened our day Thank you!We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.See you again soon.Take care,Ona Marinas de Nerja

Hi Aimée,Your glowing review just brightened our day Thank you!We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.See you again soon.Take care,Ona Marinas de Nerja

Greetings, Edward! You rock for leaving us such a helpful review!We're thrilled to know that you found our hotel to be a great value for money and appreciated the spaciousness of our rooms. We do our best to offer a comfortable stay for our guests, so your feedback is truly valuable. Furthermore, we're constantly working on improving our facilities, and we'll definitely take your input into consideration for future enhancements. We hope that you'll give us another chance to impress you during your next visit!We hope to welcome you back for another visit. See you soon,Ona Marinas de Nerja

Hi there Jane,We'd like to say thanks for taking some time to share your feedback.We are glad you had a comfortable stay. We all hope to see you again.Until next time,Ona Marinas de Nerja

Hi Denise,Thank you for sharing your opinion of your stay with us.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We would be thrilled to have you back.Take care,Ona Marinas de Nerja

Hey Audrey. Thanks for taking the time to share your thoughts on your stay with us.We're glad that you liked the design of our hotel and enjoyed the pool area. We always strive to provide a pleasant environment for our guests. However, we're sorry to hear that your room wasn't to your liking and regret that you didn't let us know at the time of any concerns, our team is always on hand to assist and find a convenient solution. Nevertheless, while we do carry out routine maintenance to keep our rooms up to date, we have noted your comment for consideration. We are also sorry that our breakfast buffet and our breakfast team didn't meet your expectations. We appreciate your feedback and will make sure to address comments with our staff.We hope you'll give us another chance to make your stay a better one next time. Take care!Ona Marinas de Nerja

Hi Antoinette,Thanks so much for taking a moment to leave your feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to the pleasure of welcoming you back. All the best,Ona Marinas de Nerja

Hi Michael,Thanks for this great rating.It means a lot to know that you enjoyed your stay.We hope to welcome you back in the future.Best wishes,Ona Marinas de Nerja

Hi there,Thanks for such a positive review.It means a lot to know that you appreciated our high standards and comfortable rooms.Wishing you all the best and looking forward to your next visit,Ona Marinas de Nerja

Hello Jennifer! Thanks for your feedback - we're all ears here!We're thrilled to hear that you had a fantastic stay with us and enjoyed the beautiful sea view from your room. It's great to know that you appreciated our pool and beach area, as well as the convenient free parking. We're also glad that you loved our breakfast buffet and pool bar offerings.We appreciate your feedback regarding the gym and apologize for any inconvenience it may have caused. We will take your comments into consideration as we continue to improve our facilities. We hope you'll pop by and stay with us another time.Take care,Ona Marinas de Nerja

Hi there,Thanks for taking the time to review your stay.It seems we didn't quite hit the mark, so we'd welcome knowing what we could've done to make your stay with us spot on.We hope we can provide you with an improved stay in the future.All the best,Ona Marinas de Nerja

Hi there Erin,We'd like to say thanks for taking some time to share your feedback.We're happy to hear that our location was just what you were looking for.We're sorry to hear that the dining experience here didn't meet your high hopes, and we will be addressing this with our chef.It means a lot to know that you appreciated our high standards and comfortable rooms.We all hope to see you again for an improved stay.Until next time,Ona Marinas de Nerja

Hi, Alan!We're over the moon with your brilliant review. Thanks for your kind words!So pleased you enjoyed your stay at the hotel and that our food offering hit the spot.Thank you for highlighting the issues you found during your stay; we appreciate all feedback that helps us raise our game and will look into what may have happened with our team.We hope we'll see you soon.Take care,Ona Marinas de Nerja

Hi there Debra! Your kind words are music to our ears. Thanks for the review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We all hope to see you again on your next visit.Take care,Ona Marinas de Nerja

Hi there Moira! It’s great to receive such positive feedback. Thanks for taking the time to share.We are delighted that you had a pleasant stay and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations; we will be sure to pass on your comments.We'd love to welcome you back for another great stay!Cheers,Ona Marinas de Nerja

Hi there Lisa! Your kind words are music to our ears. Thanks for the review.We're thrilled to hear that you and your family enjoyed our excellent location, facilities, and helpful staff! It's great to know that our all-inclusive option was a hit with your three generations. We always aim to make our guests feel comfortable and well taken care of, so it's fantastic to see that we hit the mark with your family. Your kind words about our room cleanliness and comfort are much appreciated as well.We'd love to welcome you back for another great stay!Cheers,Ona Marinas de Nerja

Hello, Michelle! A million thanks for your thoughtful review.We're stoked to hear that you found our property lovely and enjoyed its proximity to Nerja. It's great that your room was clean and comfortable, and we're glad you appreciated the upgrade and free parking! We always strive to make our guests feel at home.However, we're bummed to hear about the illness you and others experienced during your stay. We take food safety very seriously and will definitely look into this matter to ensure it doesn't happen again. We apologize for any inconvenience this may have caused.We all hope to see you again for an improved stay.Until next time,Ona Marinas de Nerja

Hi there Marissa!Your kind words are music to our ears. Thanks for the review.It's great that you enjoyed the spacious rooms, kitchenette, living room, and that huge balcony with pool and ocean views. We're also glad that our breakfast and dinner options hit the spot! We'd love to welcome you back for another great stay!Cheers,Ona Marinas de Nerja

Hey,Ryan! Thanks for your review.We're thrilled to hear that you found our staff nice and friendly! We always strive to make our guests feel welcome and at home. However, we're sorry to hear that your room wasn't cleaned properly and that the room amenities didn't meet your expectations. We apologize for the inconvenience this may have caused during your stay. We'll definitely look into this and make sure to improve our services to provide a better experience for our guests.Thanks again!Until next time,

Hello! We can't thank you enough for your insightful review.We're thrilled to hear that you enjoyed our sea-view rooms and found them to be great! Our housekeeping team works hard to keep everything spotless, so they'll be happy to know they hit the mark with you.However, we're sorry to hear that our breakfast and dinner didn't quite live up to your expectations. We're always looking to improve our offerings, so your feedback is valuable to us. We also appreciate your kind words about our restaurant staff and their hard work. On the other hand, we apologize for the inconvenience you faced with the reception staff and the room locker issue. We'll definitely look into this and ensure better service in the future. Your satisfaction is important to us, and we'll strive to make improvements where needed.We hope you'll visit us again soon!Ona Marinas de Nerja

Dear Paul,Thanks so much for positively commenting on your stay.We're thrilled to hear that you enjoyed your second visit to our hotel and found everything spotless and clean. Our staff will be happy to know that their friendliness and helpfulness made a difference in your stay. It's great that our buffet meals catered to your pescetarian preferences and offered a variety of options for vegetarians too! We're glad that you enjoyed the beach walk to Nerja and had interesting conversations with our diverse guests.We look forward to seeing you again soon.Best regards,Ona Marinas de Nerja

Hey, Edmund! A million thanks for your thoughtful review.We're thrilled to hear that you found our hotel very nice and reasonable, and that you enjoyed our excellent breakfast. We always strive to provide a great start to the day for our guests! We appreciate your feedback on the beer and cocktail prices, as well as the entertainment. We'll definitely take your comments into consideration as we continue to improve our offerings. We're sorry if these aspects didn't meet your expectations, but we hope the overall experience was still enjoyable.Thanks again!Until next time,Ona Marinas de Nerja

Dear Frances,Thank you so much for your positive feedback following your stay.We're stoked to hear that you found our hotel to be central, clean, and tidy! It's always great to know that our efforts to maintain a spotless environment are appreciated.The entire team look forward to welcoming you back for a future visit.Kind regards,Ona Marinas de Nerja