Friendly, helpful staff, very good free breakfast, clean new rooms, adjustable heat, walkable. When I got there with my 89 year old mother we were told there was no parking left and that the only other overnight parking was many blocks away and went to daily parking rates at 6 am. It took us a couple of hours to figure out that street parking is free from 8 pm to 8am. It would have been helpful to know that at the start. There are rough elements, homelessness and addiction nearby, but it is downtown, it seems every downtown is like that now. Apart from that, the staff was helpful and friendly, we had everything we needed, including indoor parking on the second day.