Ratings based on 2,262 Verified Reviews

3.6 out of 5
71% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller from california

The hotel close to everything

Posted 24-Apr-2017
Like the staff is bilingual..hotel is old and in need of repairing..the beds are missing of conforters..they only have beds sheets..needs repairing in the bathroom.
4 out of 5
Recommended
for Everyone
by A verified traveller

close to Fresno State

Posted 22-Apr-2017
Pros: location
Cons: maintenance
Location: close to Fresno State, walkable restaurants and shopping
As I was in Fresno on business with Fresno State, the location could not be better. I have stayed at this hotel numerous times - it has frankly aged a bit over the years and maintenance has not been kept up as well as formerly, but the hotel remains very good value for the price.
1 out of 5
by A verified traveller from P

Absolutely disgusting.

Posted 18-Apr-2017
So gross. This hotel gives meaning to the phrase. You get what you paid for. The room was dirty and old. Mildew on bath mat. The security lock was broken the fire alarm drooping from the ceiling, toilet paper stuffed into the security peep hole on the door. The bed looked as if it was slept in. Clothes under the bed from previous patrons. Air heater doesnt work so no way to control the temperature in the room. It was awful. We slept in our clothes on top of the bed sheets. We didn't feel safe. It was just awful.
2 out of 5
by A verified traveller from Fresno ca

Posted 16-Apr-2017
The person right next door was smoking pot. I complained to the front desk and the lady started hurting at me. She asked to move me instead of moving them and said, "Well, he's been they're awhile." Yet this is supposed to be a non - smoking facility.
1 out of 5
by A verified traveller from San Francisco

Poor and dirty hotel.

Posted 15-Apr-2017
The hotel was ok, but the room was all messed up. The tub was full of hair and it seemed to be pubic hair. The toilet wasnt clean. How should be. I do not recommed this hotel. I used to love it but they are not cleanning the rooms properly so no more. When i cheked out the lady was talking and talking to a coworker and i had to wait some minutes to check out.. they did saw me but they were doing things i did told her about the dirty tub and she was like "sorry'' that was it. I meant i did not want a discount or something i just wanted to have her attention and maybe write sonething thats it... well. I gave this hotel 0 stars
1 out of 5
by A verified traveller

HORRIBLE HOTEL!

Posted 14-Apr-2017
Pros: Nothing
Cons: Everything
Location: Nothing nice
It was the worst experience, run down dirty place, windows didnt close, drunks all night, drug dealers running through the place being chased by cops, rowdy people, no security. By far the worst experience ever. Expedia, you should NOT have the HOTEL on your website
3 out of 5
by A verified traveller from Paso Robles, CA

Walking distance to Save Mart Center

Posted 13-Apr-2017
Pros: Location
Cons: Pay attention to the details.. overall hotel in need of maintenance
Location: Close to University and Save Mart. Restaurants in walking distance
Hotel is ok for a quick overnight... looking a bit shabby They include a full breakfast with the room.
4 out of 5
Recommended
for Everyone
by A verified traveller

great for the price

Posted 11-Apr-2017
Pros: the staff and the bed was comfortable
Cons: deep cleaning of rooms
Location: n/a
the staff was very nice and friendly the breakfast was good
2 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles

Not to Happy with this stay

Posted 10-Apr-2017
Every time I'm in Fresno this is the Hotel I stay at and I never have an issue, it's quiet, rooms are clean and everything seems to work. But this weekend was my worse. Saturday night at about 11pm people were in the hall ways yelling, screaming and arguing. I went to use the phone to call front desk and the phone didn't even work. I was on the second floor so the people right above me it sounded like they were jumping and stomping on the floor all night, it was the worse visit ever.
2 out of 5
by A verified traveller from Victorville

HORRIBLE/ WAY BELOW STANDARDS

Posted 09-Apr-2017
My room was filth, dirt everywhere. the 2 towels had what seemed 2b urine spots on them. There was long black hair on my towels in our beds n on the sinks. I have mid-length curly hair. We found a used condom behind the bath room doorThere was a film of dust on all surfaces. We had to purchase bleach cleaner bcz staff never responded to replace towels or clean the rm for the entire 2 days we stayed. Service was horrible