Ratings based on 9 Verified Reviews

2.6 out of 5
60% of guests recommend
2.3 Room cleanliness
3.0 Service & staff
2.9 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
1out of 5
by A verified traveller from M

Never again!!

Posted 18-Feb-2017
Only heat available. Nearly 80 degrees in room. Offered to change to another hot room. Never cleaned room or brought linens the entire stay. I choose because it was clearly a previous Marriott property and figured it would still be nice.
4out of 5
for Everyone
by A verified traveller from kvictorville

Enjoyed the stay

Posted 16-Feb-2017
Unfortunatly I fell on the front step severly spraining my leg while checking in for my reservation. The staff was very kind, helpful and patient my entire stat. The rm was unexpectantly larger than i thought n clean as hotels go. I requested additional soaps n towels. After 20min of waiting i was told by fd manager i could come to get them because the hotel had a leak they were fixing. I appreciated him calling me bk rather than making us wait any longer. Ive stayed in very upscaled hotels over the yrs this wasnt upscale but comfortable. I would recommend n im actually going back to Fresno this wk n will stay at Hotel Fresno again. Gd rm for the price.
1out of 5
by A verified traveller from Santa Ana

Old hotel,and the room smell bad.

Posted 17-Jan-2017
I payed more money for a king size bed , I did not get,the room smell old ,I tried to get coffee from the lobby and it was old and cold the swimming pool was empty I'm not even sure if it would work.for sure is not a three stars hotel .
3out of 5
for Everyone
by A verified traveller from Bellevue WA

Best for the price

Posted 09-Jan-2017
The lobby was beautiful, but the rest of the hotel was old. The staff was great and friendly. The room on the other hand had a severely leaking tub faucet, tub drained really slow, and the tub was not cleaned (found globs of hair). The room was clean and comfortable but the central heater didn't work. They had a portable heater unit in the room. Overal, it was god for the price. Better than a regular motel. Hopefully they renovate the rest of the hotel like they did the lobby.
4out of 5
for Everyone
by A verified traveller

Posted 22-Dec-2016
Decent hotel and would stay again if out in the Fresno area.
Comment from Hotel Management
15-Feb-2017 by SD, Hotel Management
On Behalf of The Hotel Fresno We Thank You for your stay. We hope to welcome you back when your travels brings you to the Fresno area.
2out of 5
by A verified traveller

Not a nice experience.

Posted 27-Nov-2014 on Hotels
2 adults and 3 children 10 & under. Reservation made thru hotels.com and was confirmed for 2 adjoining rooms"poolside". Reservation per Park Inn personnel did not show as adjoining rooms. Female person was not very helpful and sometimes rude. Male personnel actually arranged for an adjoining room. Reservation made for "non-smoking" and as we entered room......smell of cigarettes present. Rugs we extremely old; wiped off TV remotes and furniture and cloth was black; mattresses had small covers on bare mattress. Sheets and pillow covers were old and had little cloth balls on them. We reserved 2 nights and first morning cancelled second night. Expedia would not refund 2nd night....we will NEVER go thru Expedia or Hotels.com again and will definitely pass experience on to friends/family.
3out of 5
by martha from fresno

It could be better

Posted 13-Nov-2014 on Hotels
We were on second floor and my kid open the window not safe it doesnt have anything protecting the window
3out of 5
by Sandy Hazenberg from Turlock

It was okay

Posted 30-Jul-2014 on Hotels
It was okay. One thing I hated, though, was a very inconsiderate guest down the hall was smoking marijuana in their room till after midnight and it was wafting into my room. The room didn't smell very good when I got there and this made it worse. I had to lay towels under the doors, turn on the A/C, and open the window. My husband complained the next morning, then when I went down to check out and mentioned it, the same girl acted like it was the first time she heard of it, and I don't think it even registered with her that it was pot and in a non-smoking section of the hotel!
2out of 5
by Robert from Everywhere

many issues

Posted 03-Apr-2014 on Hotels
Hot water barely worked in the morning, toilet wouldn't flush and ran all night. I'm an early riser, but housekeeping was beating down my door at 8:15 am... I think that's excessive. The shower floor felt like bubble wrap and I was genuinely concerned I'd fall through (and I'm not that heavy.) The restaurant (smuggler's) was terrible, and I really wanted to like it because upon entering I liked the décor. My chicken dish tasted like jerky, and it took 15 minutes of sitting at the bar to even get noticed, then another 30 minutes to get my food, all this though it was pretty apparent I was the only guest in the place. I would not stay here again for the price.