Lobby

Reviews of Rodeway Inn Downtown Hanford

2 out of 5
Rodeway Inn Downtown Hanford
101 N Redington St, Hanford, CA

Reviews

8.0

Very good

Rating 10 - Excellent. 176 out of 490 reviews" "
Rating 8 - Good. 187 out of 490 reviews" "
Rating 6 - Okay. 69 out of 490 reviews" "
Rating 4 - Poor. 24 out of 490 reviews" "
Rating 2 - Terrible. 34 out of 490 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of what we needed- coffeemaker, microwave, fridge, hairdryer, amenities. Great comfy stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Samantha, Fresno

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Apr 2024
Response from Sophia CSR on 9 Apr 2024
Hi Samantha,A hearty thanks for your rating. We feel blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sophia CSR on 9 Apr 2024
Hi Manuel,Your business is significant to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Leticia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was good for the room. My only complaint is the bed was not comfortable and too stiff.
Stayed 2 nights in Mar 2024
Response from Sophia CSR on 30 Mar 2024
Hi Leticia,We appreciate your feedback regarding your recent stay with us. While we're glad to hear that you found the price of the room to be satisfactory, we apologize for any discomfort you experienced with the bed being too stiff. Your comfort is important to us, and we will address this issue to ensure a better experience for our guests in the future.

10/10 Excellent

Gabriel

Stayed 1 night in Mar 2024
Response from Sophia CSR on 23 Mar 2024
Hi Gabriel,Thank you for your amazing rating. We are thrilled that we were able to provide you with a fantastic experience. We value all suggestions and ideas from our guests and look forward to seeing you again soon!

10/10 Excellent

AJhourni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, courteous staff, easy access and location, good facility. Good price and what you get matches. Thanks!
Stayed 3 nights in Feb 2024
Response from Sophia CSR on 1 Mar 2024
Hi AJhourni,It's wonderful to hear that you had a positive experience during your stay with us. We're glad you found our facilities convenient and our staff courteous. Your satisfaction is our priority, and we're pleased that you found value in our pricing. We hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Tim

Stayed 1 night in Jan 2024
Response from Sophia CSR on 20 Mar 2024
Hi Tim,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.

8/10 Good

Merrill R

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
The entrance was not easy to find. Parking was adequate once entered. The rooms were nice, clean, and warm.
Stayed 2 nights in Jan 2024
Response from Sophia CSR on 16 Jan 2024
Hi Merrill R,Thank you for your feedback. We appreciate your positive comments about the cleanliness and comfort of our rooms. We regret any difficulty you had finding the entrance, but we're glad to hear that parking met your expectations. Your input is valuable, and we will surely forward your valuable feedback to our team for improvements.

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Sophia CSR on 10 Jan 2024
Hi Julia,Your perfect 10-rating is greatly appreciated! We prioritize your satisfaction, and we're delighted to know you had an outstanding experience with us. Thank you for selecting our services, and we look forward to welcoming you back in the future!

10/10 Excellent

Cleche

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from Sophia CSR on 9 Jan 2024
Hi Cleche,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating and review. Our team continuously strives to exceed your expectations and looks forward to you in the future.

6/10 Okay

susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Bed not very comfortable. Noisy traffic. Bad tv stations.
Stayed 1 night in Dec 2023
Response from Sophia CSR on 9 Jan 2024
Hi Susan,Thank you for sharing your review. We regret the inconvenience faced by you. Your concerns have been noted and forwarded to our team for improvement. We hope you give us another chance to improve our services to serve you better in the future.

8/10 Good

Barbara

Stayed 1 night in Dec 2023
Response from David on 24 Dec 2023
Hi Barbara this is David from the front desk thank you for leaving a review and we hope to see you on your next stay when your in town have a great holiday and a happy new year

10/10 Excellent

Cleche

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and make you feel welcomed
Stayed 1 night in Dec 2023
Response from David on 23 Dec 2023
Hi this is David at the front desk thank you for leaving your review we look forward to see you again please ask for me when ever you stay thank you and have a great holiday to you and your family

10/10 Excellent

Murray, O'Neals

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sophia CSR on 20 Dec 2023
Hi Murray,Thank you for your 5-star ratings. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. See you soon!

8/10 Good

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2023
Response from Sophia CSR on 18 Dec 2023
Hi Veronica,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

8/10 Good

David

Adequate
Room is very small - just cubby’s for your clothes - no closet - shower need work on tile - surprise Security deposit of $50 that I will not get back for 3 days. Not enough parking for guests - had to park on the street
Stayed 1 night in Dec 2023
Response from Sophia CSR on 14 Dec 2023
Hi David,We deeply regret any inconvenience that you may have experienced due to the issues encountered. Your feedback helps us improve, and we'll work to address these concerns. Concerning the security deposit, please be aware that all our policies and fees are outlined on our website. We hope to earn your business in future travels.

8/10 Good

THOMAS

Liked: Cleanliness, staff & service
Older motel style. A little run down but clean and comfortable. You can't beat the price!
Stayed 1 night in Nov 2023
Response from Sophia CSR on 30 Nov 2023
Hi Thomas,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

6/10 Okay

Tonya

Liked: Staff & service
Stayed 1 night in Nov 2023
Response from Sophia CSR on 28 Nov 2023
Hi Tonya,Your business is very important to us and we value your rating. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

2/10 Terrible

Edith

Stayed 1 night in Nov 2023
Response from Sophia CSR on 15 Dec 2023
Hi Edith,Thank you for staying with us. I am sorry to hear that you were not satisfied with our service. We would appreciate it if you could share your feedback with us so we can work on improving our services for our future guests.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous place for price
Our stay was fantastic! Very clean room and linens! Caregivers very friendly and helpful. Great price!!! Will come again
Stayed 2 nights in Nov 2023
Response from Sophia CSR on 27 Nov 2023
Hi Janet,Appreciate you for the review! It's good to know that our team's hospitality and hard work never go unnoticed. Wish you a pleasant stay in the future as well.

6/10 Okay

Thomas, Merced

Business traveller
Liked: Cleanliness, staff & service, amenities
Older property, but clean, good price.
Stayed 1 night in Nov 2023
Response from Sophia CSR on 16 Nov 2023
Hi Thomas,Thank you for your feedback. We are continuously working on improving our services and your insights will help us prioritize our efforts. We hope to have the opportunity to serve you again in the future.

6/10 Okay

Maxwel

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Front desk gentleman is very nice. Hotel looks great, looks clean. But there is a noise all night long sounding like a mouse in the fridge or somewhere. Also, i woke up to several bed bug bites on my arm. I caught the bug, it left a large blood mark on the bed
Stayed 1 night in Nov 2023
Response from Sophia CSR on 11 Nov 2023
Hi Maxwel,I am sincerely sorry to hear about your disappointing experience. This does not align with the standards we strive to uphold. We take your feedback seriously and will address these issues immediately. Thank you for bringing these concerns to our attention, and please accept our apologies for any inconvenience you encountered.

10/10 Excellent

Bo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sophia CSR on 9 Nov 2023
Dear Guest,Receiving a 10-star rating from our guests is truly heartwarming and motivates us to continue providing excellent service. We're delighted that you had a pleasant stay with us, and we can't wait to welcome you back on your future travels.

8/10 Good

Malikia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 3 nights in Nov 2023
Response from David on 6 Nov 2023
Thank you for posting your review and thank you for staying with David from the front desk

10/10 Excellent

Bo

Stayed 1 night in Nov 2023
Response from Sophia CSR on 9 Nov 2023
Dear Guest,Your perfect 10-rating is greatly appreciated! We prioritize your satisfaction, and we're delighted to know you had an outstanding experience with us. Thank you for selecting our services, and we look forward to welcoming you back in the future!

10/10 Excellent

Anne

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is clean and close to lots of fast food places
Stayed 1 night in Oct 2023
Response from Sophia CSR on 31 Oct 2023
Hi Anne,Thank you for your positive review and the perfect rating. We're glad to have provided you with a clean and convenient stay. We value your feedback and look forward to your return visit!

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great motel; clean, accommodating, perfect downtown location.
Stayed 1 night in Oct 2023
Response from Sophia CSR on 28 Oct 2023
Hi Curtis,Thank you for taking the time to share your feedback! We're glad to hear that you recognized the efforts of our team in providing you with a positive experience. Wishing you many more enjoyable stays with us in the future!

8/10 Good

Albino

Travelled with partner
Ok
Stayed 1 night in Oct 2023
Response from Sophia CSR on 23 Oct 2023
Hi Albino,A hearty thanks for your review. We would be incredibly grateful if you could take a couple of minutes to write your detailed review of our hotel. We use our guests' reviews to improve our services for our guests' future visits. Our team hopes to have the chance to serve you again on your next visit.

8/10 Good

Sonia

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from Sophia CSR on 21 Oct 2023
Hi Sonia,Appreciate your excellent 8-star rating. We always aim to ensure that our guests are completely satisfied, so we'd love to hear any ideas or suggestions you have for your next visit. Your feedback is valuable to us, and we look forward to welcoming you back soon.

2/10 Terrible

Dion

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Left a day early
Stayed 2 nights in Oct 2023
Response from Sophia CSR on 18 Oct 2023
Hi Dion,We regret your stay with us was not up to your expectations. Kindly let us know about your disappointments in more detail. So, we can make the required changes and improvements. We hope to serve you better in the future.

10/10 Excellent

Lisa

Stayed 1 night in Sep 2023
Response from Sophia CSR on 3 Oct 2023
Hi Lisa,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

4/10 Poor

Jessica

Disliked: Cleanliness, property conditions & facilities, room comfort
If you're sensitive to scents DO NOT STAY HERE.
Super duper disgusting scent. The whole place was just gross 😝...it smelled so gross I felt dirty for days afterward...i had to eat in my car because it smelt like asbestos/cigarettes/butt/stinky feet and everything yucky. The check in was alright but youd be better off literally sleeping in your vehicle.
Stayed 1 night in Sep 2023
Response from Sophia CSR on 1 Oct 2023
Dear Guest,We deeply regret that your recent experience at our property did not meet your expectations. This is certainly not the standard we aim to provide to our valued guests, and we would appreciate the opportunity to address your concerns and make things right. Your feedback is crucial to us, and we are actively working with our management team to take swift action based on your input. We hope you'll consider giving us another chance to provide you with an improved stay in the future.

6/10 Okay

TERRY

Business traveller
Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2023
Response from Sophia CSR on 1 Oct 2023
Hi Terry,We appreciate your 6-star rating. We hope you had a nice stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

2/10 Terrible

Sharicka

Stayed 2 nights in Sep 2023
Response from Sophia CSR on 13 Sept 2023
Hi Sharicka,Thank you for your stay. I am very disappointed to see this rating and that you found our service to be below your standards. Kindly share your review with us so that we can improve our services for our future guests.

8/10 Good

Joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Sophia CSR on 4 Sept 2023
Hi Joe,Appreciate you for sharing the rating of your recent stay with us. Glad that you had a nice stay with us. However, our team goal is to give you an awesome stay. If you have any suggestions please share them with us. Hope to serve you better on your next visit.

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t believe the bad reviews. Try for yourself
Great staff. Easy check in and out. Would stay again if in the area.
Stayed 1 night in Aug 2023
Response from Sophia CSR on 31 Aug 2023
Hi Phillip,We are thrilled to know that everything was to your liking. We endeavor to make our guest's stay enjoyable, and we are proud that we accomplished our goal.

8/10 Good

Robert

Liked: Staff & service, property conditions & facilities
Excellent staff. Very friendly and helpful.
Stayed 2 nights in Aug 2023
Response from Sophia CSR on 16 Aug 2023
Hi Robert,Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. We hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

doris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were in good conditions and the staff was very friendly
Stayed 1 night in Jul 2023
Response from Sophia CSR on 29 Jul 2023
Hi Doris,Delighted to receive your gracious feedback! Your kind words fill us with immense joy and appreciation. We strive tirelessly to ensure that our services cater to your utmost satisfaction, and it brings us great pleasure to learn that you love the experience. Your encouraging endorsement is a testament to our dedicated efforts toward excellence. We eagerly await the privilege of serving you again soon!

2/10 Terrible

Kathy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Did not have elevator. I am handicapped. And they could not accomadate me on ground floor. Charged me for one night anyway. Fake advertisement.
Stayed 2 nights in Jul 2023
Response from Sophia CSR on 25 Jul 2023
Hi Kathy,Your feedback is important to us as it gives us an opportunity to improve our service. We take your comments seriously and hope to have the opportunity to deliver the experience you have come to expect in the near future.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from David on 24 Jul 2023
thank you for your review hope to see you again David from the front desk

10/10 Excellent

Isamar

Awesome and clean
Stayed 1 night in Jul 2023
Response from Sophia CSR on 11 Jul 2023
Hi Isamar,Appreciate you for the review! It's good to know that our team's hospitality and hard work never go unnoticed. Wish you a pleasant stay in the future as well.

2/10 Terrible

Nathaniel

Travelled with family
Disliked: Staff & service
Owner and staff not trustworthy, dishonest and confrontational ser Yelp review😡
Stayed 1 night in Jul 2023
Response from Sophia CSR on 5 Jul 2023
Hi Nathaniel,Thank you for sharing your review. We apologize for the inappropriate behavior shown by our staff. We never want our guests to have such a kind of experience. We will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

10/10 Excellent

Jade

Stayed 1 night in Jun 2023
Response from Sophia CSR on 2 Jul 2023
Hi Jade,We are incredibly grateful for your kind 10-star rating, which fills our hearts with warmth and inspires us to maintain our exceptional service. It brings us great joy to hear that your stay was enjoyable, and we eagerly anticipate the opportunity to serve you once more in the near future.

8/10 Good

Sandra

Stayed 2 nights in Jun 2023
Response from Sophia CSR on 21 Jun 2023
Hi Sandra,Thank you for staying with us. We are glad you had a nice stay and appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.

10/10 Excellent

Nancy

Stayed 1 night in Jun 2023
Response from Sophia CSR on 2 Jul 2023
Hi Nancy,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

10/10 Excellent

Juan

Liked: Property conditions & facilities
We enjoyed our stay we only used it for sleep and showering - the front staff was very helpful and courteous. There's plenty of walking distance for any activities restaurant theaters, bars, parks .The housekeeping needs some refreshers upon arrival there was a used soap in our shower and I didn't make a big fuss. I just asked if they could clean it as we left and the housekeeper never took to used soap. Then when I asked her for bathroom toiletries the things they offer. Shampoo, toothpaste, toothbrush, soaps, etc. She didn't wanna give me any. As a guest for 2 days I would like to use all accommodations.
Stayed 1 night in Jun 2023
Response from Sophia CSR on 11 Jun 2023
Hi Juan,Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services and promise to remain as committed to you as we are now. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
How quiet & clean....Great Staff
Stayed 1 night in Jun 2023
Response from Sophia CSR on 7 Jun 2023
Hi Kenneth,Appreciate you for the review! It's good to know that our team's hospitality and hard work never go unnoticed. Wish you a pleasant stay in the future as well.

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room, with a/c, shower, and bed for a fair price.😋
Stayed 2 nights in May 2023
Response from Sophia CSR on 3 Jun 2023
Hi Steve,We express our sincere gratitude for your review. We consider ourselves fortunate to have you as our guest and highly appreciate your decision to choose our services. Our team is committed to providing you with exceptional service consistently.

8/10 Good

Fabio

Stayed 1 night in May 2023
Response from Sophia CSR on 30 May 2023
Hi Fabio,We appreciate your 8-star rating. We hope you had a nice stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

10/10 Excellent

Tynia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Sophia CSR on 22 May 2023
Hi Tynia,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.