All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 272 out of 1001 reviews" "
10 - Excellent
272
Rating 8 - Good. 337 out of 1001 reviews" "
8 - Good
337
Rating 6 - Okay. 164 out of 1001 reviews" "
6 - Okay
164
Rating 4 - Poor. 109 out of 1001 reviews" "
4 - Poor
109
Rating 2 - Terrible. 119 out of 1001 reviews" "
2 - Terrible
119
7.2/10
Cleanliness
7.8/10
Staff & service
6.4/10
Amenities
6.8/10
Property conditions & facilities
6.4/10
Eco-friendliness
Reviews
10/10 Excellent
Clarence
16 Apr 2024
Liked: Staff & service
Door did not lock . Bath sink was loose . Everything was due to replaced. Bed was good.
Room came with stained thin towels. Sink in the bathroom was falling off the wall. Shower curtain was ripped. When I told front desk they didn’t offer me a new room
Art
Stayed 5 nights in Feb 2024
Response from Mihir on 1 Mar 2024
Thank you for your review, we are sorry to learn that our hotel did not fully meet your needs; we hope to better serve you in the future.
8/10 Good
Hardeep singh
21 Feb 2024
Hardeep singh
Stayed 1 night in Feb 2024
Response from Mihir on 1 Apr 2024
We are happy to know we met your overall needs during your visit.
The front desk staff was amazing! The room was perfect for my husband and I for an overnight stay. Should we come back to Fresno in the future, we will most definitely stay here again! Everything was clean and in perfect order upon arriving to our room. Thank for you for your hospitality!
Nora
Stayed 1 night in Feb 2024
Response from Mihir on 1 Mar 2024
Thank you for the five star rating, we are happy to know that our staff showed you the customer service we strive for and hope you choose us again when in the area.
2/10 Terrible
Maricruz
4 Feb 2024
Disliked: Cleanliness, staff & service
Maricruz
Stayed 1 night in Feb 2024
Response from Mihir on 15 Apr 2024
We hope we get a chance to better serve you in the future.
While I was in town for business, the internet was down for most of the evening. Additionally, the TV was not working during my visit. The heater emitted a smell that indicates the filter needs to be changed..
Pierre
Stayed 1 night in Jan 2024
Response from Mihir on 8 Feb 2024
Thank you for your review, we are sorry to learn our internet was down during your visit and you had issues with your television; we will make sure all of these are addressed.
Stayed here twice while visiting from out of town. Convenient location. Close to food, 99, and waterpark. Also short drive to riverwalk shops and theatre. Pretty quiet, staff friendly, continental breakfast good and they have a waffle maker.
Stephanie and Randall
Stayed 1 night in Jan 2024
Response from Mihir on 8 Feb 2024
We appreciate the five star review and are glad each stay was a great one; we look forward to serving you again in the near future.
It was god friendly respect that the do not desturb sign was up they didn’t bother I left it 2 days straight and the 3 day I took it off and they showed up took care of everything tv stopped working at night when I left in the morning for some breakfast they asked if it was ok to fix it I said sure got back good to go I was pleased
Trent
Stayed 6 nights in Dec 2023
Response from Mihir on 8 Feb 2024
We are happy to know that our hotel met your overall needs and hope you choose us again when in the area.
Pictures much better than reality. Breakfast was VERY LAME - shows hot pans and fruit (you assume in hot pans eggs/bacon/sausage) BUT NONE AVAILABLE. Wear to facility is high - get a maintenance person!
George
Stayed 1 night in Nov 2023
Response from Mihir on 26 Dec 2023
We are sorry to learn we did not meet your needs and hope we can better serve you in the future.
Friendly staff and very clean rooms. Hotel was nice and quiet. Small negatives: An uncomfortable shower due to a bad shower head and sandpaper bath towels. Breakfast was in desperate need of some protein: waffles, cereal and sweet rolls give me the tremors.
Mahlon
Stayed 3 nights in Nov 2023
Response from Mihir on 29 Nov 2023
We are delighted to know that our friendly staff and cleanliness made your recent visit a great one.
2/10 Terrible
Tommy
17 Nov 2023
Tommy
Stayed 1 night in Nov 2023
Response from Mihir on 29 Nov 2023
We are sorry to know we fell short of your standards.
4/10 Poor
Lorill
16 Nov 2023
Underwelming
The hotel should have been good. The room was a good size, the mattress was comfortable and the mirror was clean. However no maintenance has been done and the place is in bad shape. Nothing works properly and the bathroom is terrible. The staff underwhelming. Too bad to let a hotel fall into disrepair like that.
Lorill
Stayed 1 night in Nov 2023
Response from Mihir on 29 Nov 2023
We are sorry to learn about your experience and will make sure management hears your concerns so they can be addressed accordingly.