Under Construction for 2 years
The hotel tried to charge my card before I arrived for check-in. I got a call on the morning of our stay, from the hotel, stating they attempted to run my CC. I told them that I was booked under the "pay later" option through Expedia, so I'd be paying when I check-in. They said that on "sold-out" nights, they authorize the guests credit cards for payment. I explained to them that I had not even arrived for check-in yet, and had not authorized them to run my credit card. They had no policy to cite for trying to run my card hours prior to me even being allowed to check in. I simply said, I will pay at the time of check-in, just like my reservation notes. One of the main reasons we booked this hotel is because the pictures/hotel amenities on their Expedia profile say they have an adorable pub/bar in the lobby. We thought it would be perfect, as we were staying on Valentine's Day. However, when we arrived, we found that the bar/lobby area was under construction. I asked the receptionist when construction would be finished. She laughed and said that it had been under construction for two years. It is deceiving to list the bar/pub as a hotel amenity, especially if it has been under construction for 2 years!