Ratings based on 2,114 Verified Reviews

3.8 out of 5
80% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from fresno ca

Nice and comfortable

Posted 21-Mar-2017
The room was clean the staff was nice and it was nice and quiet.
4out of 5
Recommended
for Everyone
by A verified traveller

Decent place, nice stay

Posted 17-Mar-2017
The room was a good size and had all the facilities I needed. Decor was a bit dated but everything worked and most importantly it was kept clean!
2out of 5
by A verified traveller

tired

Posted 27-Feb-2017
Pros: Good location for my business in Fresno,staff were nice and the lobby and other areas that were open were nice
Cons: Beds at least the one I had,the notice to tell people of closing areasof the hotel,Don't call a buffet breakfast when its not
Location: close to malls,food and my business
Bed was terrible it had a big place in it that you rolled into .I tried to move rooms but they told me that they were booked solid? The (breakfast buffet) was and should be called a continetal breakfast at best. The bar was clsed for remolding and as well as were they usually hold the buffet in ? There should have been a notice that these things were closed by expedia or the hotel so I could of choosen a different hotel? Not Happy
5out of 5
Recommended
for Everyone
by A verified traveller from CA

Great staff....nice jotel

Posted 24-Feb-2017
Clean....nice breakfast. ...good value for nice hotel
3out of 5
Recommended
for Everyone
by A verified traveller

Once a fine property but now having many issues.

Posted 20-Feb-2017
No heat in room, no water during the afternoon. Water pressure so low that toilet needed multiple flushes and shower, while warm, was but a dribble. Had to move to another room in another building.
4out of 5
Recommended
for Everyone
by A verified traveller from wisconsin

Fresno

Posted 19-Feb-2017
Pros: Close to where we needed to go clean quiet
Cons: Need to get there restaurant up and going
Location: Not much nearby to do but great restaurants
Nice staff clean and big room great parking. Pretty quiet and nice free breakfast
2out of 5
by A verified traveller from Visalia, CA

Under Construction for 2 years

Posted 16-Feb-2017
Pros: Served it's purpose, a roof over our head, and a bed to sleep on. They did not have much more to offer.
Cons: Do not attempt to charge CC of guests who aren't checked in yet! Finish the construction, or at least be upfront about it to guests who are reserving!
Location: We only booked this hotel because it looked like it was the nicest looking hotel closest to the SaveMart Center.
The hotel tried to charge my card before I arrived for check-in. I got a call on the morning of our stay, from the hotel, stating they attempted to run my CC. I told them that I was booked under the "pay later" option through Expedia, so I'd be paying when I check-in. They said that on "sold-out" nights, they authorize the guests credit cards for payment. I explained to them that I had not even arrived for check-in yet, and had not authorized them to run my credit card. They had no policy to cite for trying to run my card hours prior to me even being allowed to check in. I simply said, I will pay at the time of check-in, just like my reservation notes. One of the main reasons we booked this hotel is because the pictures/hotel amenities on their Expedia profile say they have an adorable pub/bar in the lobby. We thought it would be perfect, as we were staying on Valentine's Day. However, when we arrived, we found that the bar/lobby area was under construction. I asked the receptionist when construction would be finished. She laughed and said that it had been under construction for two years. It is deceiving to list the bar/pub as a hotel amenity, especially if it has been under construction for 2 years!
5out of 5
Recommended
for Everyone
by A verified traveller from Modesto, CA

Spacious and centrally located

Posted 13-Feb-2017
The staff was very friendly and the room was spotless. This was our first time in a Picadilly and we will be back.
5out of 5
Recommended
for Everyone
by A verified traveller from San Francisco

I'm here working. Very convenient.

Posted 12-Feb-2017
Pros: The friendly and accommodating staff and manager, Rene.
Cons: Nothing
Location: Takumi Japanese restaurant on Shaw Ave.
Great hotel. I come here every time i am in Fresno.
2out of 5
by A verified traveller from CA

never again

Posted 05-Feb-2017
Pros: location
Cons: start from scratch
no water on Sunday. AC only blows hot air. Sty somewhere else. We will never stay here again.