Ratings based on 2,613 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveller from Shaw
Posted 16-Apr-2018
Everything was good except found cockroach in the bathroom one morning
Comment from Hotel Management
19-Apr-2018 by Zeno, Hotel Management
Thank you for your review, we're sorry you had an issue and hope you notified front desk. We are on 7 1/2 acres of landscaped greenery and we do get water beetles during wet times like this. We're assuming this is what you're referring to. If you'd like to call our front office manager to discuss further, you're more than welcome to.
Recommended
for Everyoneby A verified traveller
Visiting Family
Posted 12-Apr-2018
Pros: Price, location and spacious rooms
Cons: Loud hallways and update rooms
Location: nicer Fresno area, and lots of restaurants and shopping
Stayed over the weekend to visit family, Great price and nice location in Fresno. Nice lobby and good breakfast and spacious rooms. However the rooms are a bit outdated. The only complaint is that the hallways to the rooms are super lowed I think its the echoing from the tile floors and you can hear everything from inside the rooms, especially doors closing sounds like a loud bang. I think they may need to put some carpeting to muffle the noise a bit. but overall it was a nice decent hotel in the nicer side of Fresno.
Comment from Hotel Management
13-Apr-2018 by Zeno, Hotel Management
We appreciate you taking the time to itemize the elements of your hotel stay! We're particularly glad you noted the nice location - some guests who are unfamiliar with Fresno will be happy to read that. We appreciate your suggestions for improvements as well, and management will take those into consideration. Come back and see us again soon!
Recommended
for Everyoneby A verified traveller from Fresno
Posted 10-Apr-2018
The hotel was comfortable and clean. Traveling with young children the rooms were spacious so they could move about easily. The breakfast was good.
Comment from Hotel Management
10-Apr-2018 by Zeno, Hotel Management
Thank you for your review! We have a great pool area also (as you no doubt observed), so come back in summertime if you get the chance!
Recommended
for Everyoneby A verified traveller
Posted 08-Apr-2018
Pros: Clean and comfortable.
Cons: Poor sound insulation. I can hear clearly what happened outside and what they were saying.
Location: The location is good, and there were some nice places to o nearby.
Quick check in and check out. They offer a nice breakfast. The queen bed is clean and comfortable.
Comment from Hotel Management
11-Apr-2018 by Zeno, Hotel Management
Hi, we're happy you enjoyed our hotel for the most part. It would be interesting to know which room you stayed in, because our hotel is usually quieter than most due to its sturdy construction. If you'd like to let us know, we'd love to hear it.
by A verified traveller from Bishop, CA
Good comfortable room. Good value.
Posted 04-Apr-2018
Pros: Clean rooms. Courteous staff.
Cons: USB plugs would be nice.
Location: The hotel is centrally located to many things in Fresno.
I was very impressed that the clerk from the front desk called me in my room to ask me if there were any problems with the room. To me that says they are confident that the rooms are in good condition, which they are. The rooms are a bit older but are well cared for and look good and are comfortable. I think a USB plug or two in the room would be nice as I remembered my cables, but not my chargers. All in all, I enjoyed my stay and would definatly recommend the Picadilly and hope to stay there again.
Comment from Hotel Management
05-Apr-2018 by Zeno, Hotel Management
Hi John,
Thank you for your review! Whenever you stay with us please let our front desk know about ANY need you may have so we can help - we actually have both Android and iPhone chargers we can lend to guests. We look forward to your next stay!
Recommended
for Everyoneby A verified traveller from Northridge, Ca.
Nice place to stay in Fresno
Posted 04-Apr-2018
Pros: The spaciousness, privacy, and staff's friendliness.
Cons: The bathrooms need renovating.
Location: The location seems to be safe. I didn't check too much on things nearby because I was only there for a funeral.
We were here for a funeral so we only stayed one night. Our room was in the back area of the hotel, which we were happy about. Because we used Expedia checking in was quick. The staff was very nice. The room was spacious and quiet. Breakfast was enough to get you going, scrambled eggs, sausage, bread, bananas, apples, cereal and other choices. It was a great stay.
Comment from Hotel Management
05-Apr-2018 by Zeno, Hotel Management
Hi Percilla,
We're glad you enjoyed your stay! Thank you for taking the time to review us.
by A verified traveller from Castro Valley
horrible hotel
Posted 03-Apr-2018Horrible hotel. Couldn’t bear staying a second night even though I was charged for 2 nights upfront by Expedia. The smell, the condition or the room, and the bathroom...worst experience ever!
Comment from Hotel Management
05-Apr-2018 by Zeno, Hotel Management
Hi Irena,
We would like to speak with you about your stay. Please contact Renee Williams, our Front Office Manager by calling the hotel.
by A verified traveller from Tracy Ca
Very large room, very quiet.
Posted 02-Apr-2018
Pros: Very Quiet
Room with King bed, very large room, TV worked perfectly. Putting green 5 steps from my room. Very very quiet. Check in was simple and received a follow phone call to make sure my room was acceptable.
Comment from Hotel Management
03-Apr-2018 by Zeno, Hotel Management
Thank you for your review, Chris! We look forward to serving you again soon.
by A verified traveller from Oregon
Nice neighborhood
Posted 01-Apr-2018Hotel room is outdated and old. It smelled like mildew. The hotel room just had an overall funky smell.
Hotel staff were friendly. Bed was comfortable. Wouldn't stay again.
Comment from Hotel Management
05-Apr-2018 by Zeno, Hotel Management
Hi Mara,
We're sorry there was an issue with your room - please remember you can always call front desk to request assistance. We want all of our guests to enjoy their stay with us!
Recommended
for Everyoneby A verified traveller from Northern California
Lovely grounds.
Posted 01-Apr-2018The staff was extremely kind upon check in. The room although dated was large and clean. Our room was towards the back of the complex and it was very quiet. The complex is large and the grounds were very nice and we enjoyed the brick patio area.
Comment from Hotel Management
03-Apr-2018 by Zeno, Hotel Management
We're glad you enjoyed your stay!
