Horrible hotel, definitely avoid
First thing the rude staff announced when we arrived was that the air conditioning was not working in the whole hotel. It was 9pm and the temp in Fresno is still 85F. More over, when we reached the room, we discovered that the window simply do not open (only tiny gap). The staff refused to help open the windows, telling us rudely that it is what it is. The entire hotel is dirty and clearly they stopped maintaining it - may be preparing to sell the property (??). The hotel is mainly seems to be used by the tourist groups now. Avoid!
Comment from Hotel Management
08-Jun-2016 by Online Customer Support, Hotel Management
Thank you for reaching out and writing your review. We appreciate your patronage and apologize for the dissatisfaction of your stay, in regards to the overall cleanliness and condition of your room and the hotel and lack of resolution by our staff. We will review the conditions of our hotel to make sure all areas are up to standards. Your feedback is very beneficial and will help us facilitate all necessary staff and hotel improvements to ensure a positive guest experience.