Ratings based on 595 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
94% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from fresno

Posted 13-Jun-2016
Hotel was beautiful arrived passed midnight checked in with no problem was offered warm cookies, easy check out in the morning.
Comment from Hotel Management
15-Jun-2016 by Guest Services, Hotel Management
We're glad your late night arrival went without incident and that you enjoyed the cookie prior to your early morning check-out.
1out of 5
by A verified traveller

Staff refused Expedia reservation

Posted 05-Jun-2016
They gave me a different room than what I reserved and paid and said they do not honor Expedia transactions
Comment from Hotel Management
16-Jun-2016 by Guest Services., Hotel Management
We are quite confused and will be researching this promptly. We accept many, many Expedia reservations and Expedia has been one of our online partners for many years. There are times we cannot accept specific guest room requests, but we certainly honor all reservations made through Expedia and other online channels.
3out of 5
by A verified traveller from BKK

โรงแรมดี แหล่งที่อยู่น่ากลัว

Posted 05-May-2016
โรงแรมดี ห้องพักดีใหม่และสะอาด แต่รอบ ๆ โรงแรมเงียบมาก มี homeless อยู่เยอะ ใกล้ ๆ โรงแรมเป็นแหล่งของพวก homeless ดูน่ากลัวมากตอนกลางคืนเงียบและเปลี่ยวมาก แนะนำที่พักใกล้สนามบินน่าจะดีกว่า
Comment from Hotel Management
07-May-2016 by Guest Services, Hotel Management
เราขอขอบคุณความคิดเห็นของคุณและขอขอบคุณสำหรับการแบ่งปันความคิดเห็นของคุณ ถึงแม้ว่าเราจะอยู่ในย่านใจกลางเมืองเฟรสโนเรามีรถรับส่งฟรีไปและกลับจากสนามบินท้องถิ่น.เจ้าหน้าที่รักษาความปลอดภัยจะขยันในพื้นที่จอดรถของเรารอบ ๆ โรงแรม ความปลอดภัยของผู้เข้าพักและการรักษาความปลอดภัยเป็นหนึ่งในจำนวนของคนสำคัญ
5out of 5
by A verified traveller from Fresno, CA

Incredible Hotel - Great Price and Quality!

Posted 04-May-2016
The king suite was incredible with two rooms, couches, the most comfortable bed, two large LCD TVs (one for each room), a gorgeous lobby with a waterfall, service was also incredible, and so much more!
Comment from Hotel Management
07-May-2016 by Guest Services, Hotel Management
So glad you enjoyed your stay in our king suite! Thank you for sharing your review.
4out of 5
by Debra from Vallejo, CA

DoubleTree Hotel Fresno

Posted 23-Apr-2016 on Hotels
The hotel location was very convenient as it was right across the street where we had tickets to see Jerry Seinfeld perform.
Comment from Hotel Management
28-Apr-2016 by GuestServices, Hotel Management
We hope you enjoyed your show at the Selland Arena/ Fresno Convention and Entertainment Center located across the street.
5out of 5
by A verified traveller

Best location in Fresno

Posted 22-Apr-2016 on Hotels
Easy check in and the front desk helped me get a great room even though the hotel was very busy that weekend. Food was good at the restaurant and coffee shop staff was very pleasant.
Comment from Hotel Management
28-Apr-2016 by GuestServices, Hotel Management
Thank you! We love hearing guest feedback and love being the 'best location in Fresno.'
5out of 5
by Gary

Posted 18-Apr-2016 on Hotels
Comment from Hotel Management
21-Apr-2016 by GuestServices, Hotel Management
Thank you for the 5 star rating!
5out of 5
by Gary from San Jose

Staying near Fresno Convention Center

Posted 18-Apr-2016 on Hotels
Excellent location for access to the Convention Center. Very friendly staff. We were able to park without paying on the property.
Comment from Hotel Management
21-Apr-2016 by GuestServices, Hotel Management
Thank you! We appreciate your feedback.
3out of 5
by Samantha

Posted 15-Apr-2016 on Hotels
Comment from Hotel Management
21-Apr-2016 by GuestServices, Hotel Management
We appreciate feedback that helps us continue to improve our services and amenities.
5out of 5
by yesenia

Posted 11-Apr-2016 on Hotels
Comment from Hotel Management
15-Apr-2016 by GuestServices, Hotel Management
Thank you for the 5 star rating!