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The room could have been a bit cleaner. Has hardwood floors and they were not dusted very well. Felt grity. Phone wasn't plugged in and lamp switch was hard to turn.
We have stayed in this hotel several times. The staff are friendly and helpful. The breakfast is delicious. The rooms are spacious and very clean. We always enjoy our stay.
Clean and safe. Staff is very helpful. Conveniently located in downtown Fresno. Breakfast not included, but they have a restaurant where you can buy breakfast, and is not very expensive.
Poorly maintained hotel. The fan/AC in our room was unusable because it was so loud. The elevator was slow and did not inspire confidence. The breakfast was good. The staff was very very helpful. Overpriced for the room/facility, but the staff and location made it worth it.
The staff seamed happy to work there. This translated to each member have a very positive attitude. I am not in Madera often, but based upon this, I would choose this hotel again.
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