- Liked: Cleanliness, staff & service, amenities
Loved the overal concept . Great customer service. Went out of their way to welcome and please. Didnt like the fact that there was no room service
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I liked that the room was as described. The hotel staff did not clean the rooms properly, we had to ask 3 times, and as a result I had to get medical attention when we got back from the trip (bites). Food and drinks are extremely limited. Half the resort was closed and no notice was given to customers. Given that the hotel is 35 mins away from everything, we should have been informed as we were relying on the actives on the other side of the resort. Manager was extremely rude.